Make sure that the HP device is connected to your network
If your device is not connected to the same network as your computer, you will not be able to use the HP device over the network. Follow the steps described in this section to find out if your device is actively connected to the correct network.
Make sure the HP device is on the network
1.If the HP device supports Ethernet networking and is connected to an Ethernet network, make sure an Ethernet cable is not plugged into the back of the device. If an Ethernet cable is plugged into the back, then wireless connectivity is disabled.
2.If the HP device is connected to a wireless network, print the device's Wireless Configuration page. For more information, see Understand the network configuration page.
▲ After the page has been printed, check the Network Status and URL:
Network Status | • If the Network Status is Ready, the |
| HP device is actively connected to a |
| network. |
| • If the Network Status is Offline, the |
| HP device is not connected to a |
| network. Run the Wireless Network |
| Test (using the instructions at the |
| beginning of this section) and follow |
| any recommendations. |
|
|
URL | The URL shown here is the network |
| address assigned to the HP device by |
| your router. You will need this to connect |
| to the embedded Web server. |
|
|
Check to see if you can access the embedded Web server (EWS)
▲After you establish that the computer and the HP device both have active connections to a network, you can verify if they are on the same network by accessing the device's embedded Web server (EWS). For more information, see Use the Embedded Web server.
To access the EWS
a. On your computer, open the Web browser you normally use to access the Internet (for example, Internet Explorer or Safari). In the address box, type the URL of the HP device as it was shown on the Network Configuration Page (for example, http://192.168.1.101).
NOTE: If you are using a proxy server in your browser, you might need to disable it to access the EWS.
b. If you can access the EWS, try using the HP device over the network (such as to scan or print) to see if your network setup was successful.
c. If you cannot access the EWS or are still having problems using the HP device over the network, continue to the next section regarding firewalls.
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