HP Pro 8500 CB025A#B1H manual Solve device management problems, Check the memory card slot

◦Confirm that the memory card is working properly by testing it with other devices.

◦Make sure the files on the memory card are not encrypted.

•Check the memory card slot

◦Make sure that the memory card is fully inserted into the correct slot. For more information, see Insert a memory card.

NOTE: Make sure you are using the proper adapter for all mini memory cards.

◦Remove the memory card (when the light is not blinking) and shine a flashlight into the empty slot. See if any of the small pins inside are bent. When the computer is off, you can straighten slightly bent pins by using the tip of a thin, retracted ballpoint pen. If a pin has bent in such a way that it touches another pin, replace the memory card reader or have the device serviced. For more information, see Support and warranty.

◦Make sure that only one memory card has been inserted at a time in the slots. An error message should appear on the control-panel display if more than one memory card is inserted.

◦The file you are attempting to open may be corrupted (color display only).

The device cannot read photos on the memory card

Check the memory card

◦The memory card might be corrupt.

◦Test the memory card with another device to make sure it is still functioning properly. Make sure you have not removed a memory card while the light was still blinking.

The device prints half a page, then ejects the paper

Check the ink cartridges

•The ink cartridges may have run out of ink, and the print job was cancelled. Replace the ink cartridges, and then resend the print job to the device. For more information, see Replace the ink cartridges.

•If you are printing an image, the image may be corrupted.

Solve device management problems

This section provide solutions to common problems that involve managing the device.

Embedded Web server cannot be opened

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