Chapter 4 Troubleshooting
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Close left | Close the printer left cover. If left cover of the option paper feeder is open, 2 or 3 is displayed. | |||||||
cover 1 |
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Close reverse | Close the reverse adapter cover of the option document finisher. |
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adapter |
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Duplex disabled | Duplex printing cannot be performed due to paper size or type. Press the GO key and the printer | |||||||
Press GO | will print on one side only. |
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Finisher tray 1(2) | The finisher tray is full. When removing the paper, printing will be resumed, “1” indicates the | |||||||
paper full | upper tray, while “2” indicates the lower tray. |
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Finisher | The option document finisher is not installed correctly. Install it correctly. | |||||||
path error |
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Incorrect slot | The hard disk or the network interface card has been installed in the wrong slot. Turn off the | |||||||
Please reinstall | printer and reinstalled in the correct slot. |
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Install MK | The maintenance kit | |||||||
| Replace the maintenance kit since the total number of printed pages has reached 500,000. Call for | |||||||
| service. The maintenance kit includes a drum unit, developer unit and so on. | |||||||
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Load Cassette 1(to4) | There is data for printing that matches with a paper cassette setting (paper size, paper type), but | |||||||
(paper size)/(paper type)* | there is no paper in the paper cassette. |
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| Set paper into the paper source as displayed on the operator panel, and press the GO key to restart | |||||||
| printing. However, the paper source numbers (3 to 4) are only displayed when there is an option | |||||||
| paper feeder installed. |
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*(paper size) and (paper | Or, if you want to print from a different paper source press the | or | key to display Use | |||||
alternative? and you can change the source for paper feeding. |
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type) are displayed flashing | After selecting a paper source and pressing the MENU key, Paper Handling > appears. By | |||||||
alternately. | ||||||||
| pressing the | key, the paper type settings menu appears. After setting the correct paper type, | ||||||
; | press the ENTER key and printing starts. |
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Load MP tray | There is no paper cassette set (paper size, paper type) that matches with the data for printing, so | |||||||
(paper size)/(paper type) | printing is done from the MP tray. Set paper into the MP tray that matches the paper size and type | |||||||
| shown on the display and press the GO key to restart printing. |
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| Or, if you want to print from a different paper source press the | or | key to display Use | |||||
*(paper size) and (paper | alternative? and you can change the source for paper feeding. |
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After selecting a paper source and pressing the MENU key, Paper Handling > appears. By | ||||||||
type) are displayed flashing | ||||||||
alternately. | pressing the | key, the paper type settings menu appears. After setting the correct paper type, | ||||||
; | press the ENTER key and printing starts. |
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Missing | The punch unit chad box of the document finisher is not installed correctly. Install it correctly. | |||||||
chad box |
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Missing | Install the toner container. See Toner Container Replacement on page | |||||||
toner container | The printer does not operate when this message is displayed. |
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Missing | The stapler unit is not installed correctly in the document finisher. Install it correctly. | |||||||
stapler unit |
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Missing waste | Install the waste toner box. See Toner Container Replacement on page | |||||||
toner box | operate when this message is displayed. |
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Paper jam | Open the front cover or left cover and correct the paper jam (or paper | the paper | ||||||
############### | cassette). The location of the paper jam is also indicated in place of the #’s. Online help messages | |||||||
| which are useful for correcting the paper jam will be displayed by pressing the | ? | key. (See | |||||
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Remove paper | The document finisher tray is full. |
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Press GO | Remove the paper and press the GO key to resume printing. (Only when the document finisher | |||||||
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;:Alarm buzzer sounds when an error occurs. Press the CANCEL key to stop the alarm buzzer.
(Continued on next page)