Chapter 4 Troubleshooting
Message | Corrective Action |
;:Alarm buzzer sounds when an error occurs. Press the CANCEL key to stop the alarm buzzer.
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| (Continued on next page) |
Insert the | same | You have inserted the wrong memory card when the Insert again message was displayed. |
memory card |
| Remove the wrong memory card from the printer’s memory card slot and insert the correct |
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| memory card. The printer again reads it from the beginning of the data. |
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KPDL error | ## | Current print processing cannot continue. To print out an error report, display > Print KPDL |
Press GO |
| errs from the mode select menu, and select On. Press the GO key to resume printing. You can |
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| abandon printing by the CANCEL key. |
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| If Auto Continue is set to On, printing will be automatically resumed after a preset period of time. |
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Memory card err | The memory card is accidentally removed from the printer’s memory card slot during reading. If | |
Insert again | you continue reading the memory card, insert the same memory card into the slot again. The | |
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| printer again reads it from the beginning of the data. |
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| Note: We recommend that you follow the reading procedure from the beginning to ensure |
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| correct reading of the memory card. |
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Memory overflow | The total amount of data received by the printer exceeds the printer’s internal memory. Try | |
Press GO |
| adding more memory (expansion DIMM). Press the GO key to resume printing. You can abandon |
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| printing by the CANCEL key. |
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| If Auto Continue is set to On, printing will be automatically resumed after a preset period of time. |
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MemoryCard err## | This message appears when an error occurs during access to the memory card using the | |
Press GO |
| PRESCRIBE RWER command or from the printer’s operator panel. Look at the error code given |
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| in place of ## and refer to the corresponding description given below. |
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| 01: The memory card does not meet specifications. This memory card cannot be used by this |
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| printer. Insert a memory card which can be used by this printer. |
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| (See Memory Card (CF) on page |
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| 02: The memory card is not installed. Recheck the requirements for using the memory card. |
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| 04: The capacity of the memory card is insufficient. Clean up files. |
| ; | 06: No memory for use by memory card. Expand printer memory. |
Print overrun | The data transferred to the printer was too complex to print on a page. Press the GO key to resume | |
Press GO |
| printing. (The page may break in some pages.) |
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| You can abandon printing by the CANCEL key. |
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| Note:After this message is displayed, page protect mode will be On. To maintain optimum use |
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| of memory during printing, display >Page protect from the operator panel, and re- |
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| select Auto. See Page Protect Mode on page |
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| If Auto Continue is set to On, printing will be automatically resumed after a preset period of time. |
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RAM disk error ## | Look at the error code given in place of ## and refer to the corresponding description given below. | |
Press GO |
| 01: Format error. Try turning the power off and on again. |
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| 02: RAM disk mode is Off. Turn RAM disk mode On. |
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| 04: No disk space. Clean up files. |
| ; | 06: No memory for use by disk system. Expand printer memory. |
Virtual mailbox | The storage area for the VMB is full. Print out accumulated VMB data. | |
full |
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;:Alarm buzzer sounds when an error occurs. Press the CANCEL key to stop the alarm buzzer.