| CHAPTER 4 TROUBLESHOOTING |
|
|
Message | Corrective Action |
|
|
Replace toner | Replace the toner container using a new toner kit. The printer does not operate when this |
Clean printer | message is displayed. See Toner Container Replacement on page |
; |
|
Replace waste | Replace the old waste toner box with the new one which is included in the |
toner box | message will also be shown if the waste toner box has become full. The waste toner box should be |
| replaced when the message display eventually shows Toner low. See Toner Container |
| |
|
|
Toner low | Replace the toner container using a new toner kit. |
| |
|
|
Top tray | The top tray has become full (approx. 500 pages). You must remove all printed pages from the top |
paper full | tray. When the printer senses that the top tray is empty again, it will continue printing into the |
; | top tray. |
|
|
Warning | Printing job cannot be done in current resolution because there is not enough internal memory. |
image adapt | Try adding more memory or changing resolution. See Appendix A Option Units. |
Warning | The printer’s internal memory is running low due to the number of fonts and macros downloaded. Print |
Low memory | a status page to see how much user memory is left, and try deleting unnecessary fonts and macros. |
Table |
|
3.3 Error Messages
The following table lists error messages that can be dealt with by the user.
Message | Corrective Action |
|
|
File not found | VMB: A VMB tray that was specified for output does not contain any jobs, or the VMB tray is not |
Press GO | being used. Confirm the VMB tray. |
| If Auto Continue is set to On, printing will be automatically resumed after a preset period of time. |
; | |
Format error | This message appears when the printer is in the ready state and the memory card is not |
Memory card | formatted, and therefore cannot be read or written. |
Format error | Initialization (formatting) of the hard disk is required. Initialize the hard disk. |
Hard disk |
|
Hard disk err ## | Look at the error code given in place of ## and refer to the corresponding description given below. |
Press GO | 01: hard disk format error. If this error recurs even if the power has been turned off and then on, |
| reformat the hard disk. |
02:The disk system is not installed. Recheck the requirements for using the system and the devices.
04:There is no available hard disk space. Delete unnecessary files, etc., to free up space.
06:There is no memory available to the hard disk system. Increase the available memory.
10:Formatting is not possible because host data is being spooled on the hard disk.Wait until the hard disk is ready, and then format.
20:The hard disk was installed in the incorrect slot (OPT). Reinstall the hard disk in a different slot (HDD).
85:VMB; Alias error (the alias setting was lost, or the VMB tray corresponding to the alias does not exist). Set the alias again.
97:Code job; The number of permanent code jobs reached the limit value, and no more can be saved. Either delete some unnecessary jobs, etc., or increase the limit.
;99: A print job for the specified ID does not exist in the hard disk.
I/F occupied | This message is displayed when you attempt to use the printer’s operator panel to change the |
| environmental settings on the interface from which data are presently being received. |
ID error | The ID entered for a private job, or a stored job is not correct. Check the ID that is set using the |
| printer driver. |