HP WP36/50 manual Error Messages

	CHAPTER 4 TROUBLESHOOTING
Message	Corrective Action
Replace toner	Replace the toner container using a new toner kit. The printer does not operate when this
Clean printer	message is displayed. See Toner Container Replacement on page 5-1.
;
Replace waste	Replace the old waste toner box with the new one which is included in the TK-70 toner kit. The
toner box	message will also be shown if the waste toner box has become full. The waste toner box should be
	replaced when the message display eventually shows Toner low. See Toner Container
	Replacement on page 5-1.
Toner low	Replace the toner container using a new toner kit.
	See Toner Container Replacement on page 5-1.
Top tray	The top tray has become full (approx. 500 pages). You must remove all printed pages from the top
paper full	tray. When the printer senses that the top tray is empty again, it will continue printing into the
;	top tray.
Warning	Printing job cannot be done in current resolution because there is not enough internal memory.
image adapt	Try adding more memory or changing resolution. See Appendix A Option Units.
Warning	The printer’s internal memory is running low due to the number of fonts and macros downloaded. Print
Low memory	a status page to see how much user memory is left, and try deleting unnecessary fonts and macros.
Table 4-4 (Continued)

3.3 Error Messages

The following table lists error messages that can be dealt with by the user.

Message	Corrective Action
File not found	VMB: A VMB tray that was specified for output does not contain any jobs, or the VMB tray is not
Press GO	being used. Confirm the VMB tray.
	If Auto Continue is set to On, printing will be automatically resumed after a preset period of time.
;	See Auto Continue Setting on page 3-52.
Format error	This message appears when the printer is in the ready state and the memory card is not
Memory card	formatted, and therefore cannot be read or written.
Format error	Initialization (formatting) of the hard disk is required. Initialize the hard disk.
Hard disk
Hard disk err ##	Look at the error code given in place of ## and refer to the corresponding description given below.
Press GO	01: hard disk format error. If this error recurs even if the power has been turned off and then on,
	reformat the hard disk.

02:The disk system is not installed. Recheck the requirements for using the system and the devices.

04:There is no available hard disk space. Delete unnecessary files, etc., to free up space.

06:There is no memory available to the hard disk system. Increase the available memory.

10:Formatting is not possible because host data is being spooled on the hard disk.Wait until the hard disk is ready, and then format.

20:The hard disk was installed in the incorrect slot (OPT). Reinstall the hard disk in a different slot (HDD).

85:VMB; Alias error (the alias setting was lost, or the VMB tray corresponding to the alias does not exist). Set the alias again.

97:Code job; The number of permanent code jobs reached the limit value, and no more can be saved. Either delete some unnecessary jobs, etc., or increase the limit.

;99: A print job for the specified ID does not exist in the hard disk.

I/F occupied	This message is displayed when you attempt to use the printer’s operator panel to change the
	environmental settings on the interface from which data are presently being received.
ID error	The ID entered for a private job, or a stored job is not correct. Check the ID that is set using the
	printer driver.

4-6