6 Support and Other Resources

Related Documentation

HP StorageWorks XP24000/XP20000 Disk Array Owner's Guide

Hitachi ShadowImage™ for Mainframe User's Guide

Hitachi TrueCopy™ for Mainframe User's Guide

You can find these documents on the HP Manuals website:

http://www.hp.com/support/manuals

In the Storage section, click Storage Software and then select a product.

Conventions for Storage Capacity Values

HP XP storage systems use the following values to calculate physical storage capacity values (hard disk drives):

1 KB (kilobyte) = 1,000 bytes

1 MB (megabyte) = 1,0002 bytes

1 GB (gigabyte) = 1,0003 bytes

1 TB (terabyte) = 1,0004 bytes

1 PB (petabyte) = 1,0005 bytes

HP XP storage systems use the following values to calculate logical storage capacity values (logical devices):

1 KB (kilobyte) = 1,024 bytes

1 MB (megabyte) = 1,0242 bytes

1 GB (gigabyte) = 1,0243 bytes

1 TB (terabyte) = 1,0244 bytes

1 PB (petabyte) = 1,0245 bytes

1 block = 512 bytes

HP Technical Support

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

Before contacting HP, collect the following information:

Product model names and numbers

Technical support registration number (if applicable)

Product serial numbers

XP24000/XP20000 Volume Security User's Guide

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