To perform a soft reset, To perform a hard reset | HTC HERA100

Managing Your Pocket PC Phone 87

5.7 Resetting Your Pocket PC Phone

Occasionally, you may need to reset your device. A normal (or soft) reset of your device clears all active program memory and shuts down all active programs. This can be useful when your device is running slower than normal, or a program is not performing properly. A soft reset is also necessary after the installation of some programs. If a soft reset is performed when programs are running, unsaved work will be lost.

You can also perform a hard reset (also known as a full reset). A hard reset should be performed only if a normal reset does not solve a system problem. After a hard reset, the device is restored to its default settings - the way it was when you first purchased it and turned it on. Any programs you installed, data you entered, and settings you customized on your device will be lost. Only Windows Mobile software and other pre-installed programs will remain.

To perform a soft reset

•Use the stylus to press the RESET button found on the middle left side of your device. Your device restarts and displays the Today screen.

RESET button

To perform a hard reset

1.Press and hold the left SOFT KEY and the right SOFT KEY, and at the same time, use the stylus to press the RESET button at the middle left side of your device.

2.Release the stylus, but continue pressing the two SOFT KEYs until you see the following message on the screen:

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HTC HERA100 user manual To perform a soft reset, To perform a hard reset

Contents

Pocket PC Phone Intellectual Property Right Information Please Read Before ProceedingPage Use the correct external power source Important Health Information and Safety Precautions Safety Precautions for Direct Sunlight Handle battery packs carefully Safety in Aircrafts Safety Precautions for RF Exposure Avoid wet areas Heed service markingsDamage requiring service Avoid hot areas Avoid pushing objects into product Mounting AccessoriesAdjust the volume Cleaning Contents Using Phone Features Up E-mail SecurityManaging Your Pocket PC Phone Getting Connected Exchanging Messages and Using Outlook 119 Index Using Other ApplicationsExperiencing Multimedia AppendixPage Chapter Today Screen Using the Programs Device Settings 8 9 10 11 Getting to Know Your Device and Its Accessories LED Getting Started Speaker Listen to the audio media from here Accessory Function Accessories About the SIM Card and Battery Alternatively, tap Start Settings Systems tab Power Charge the batteryLow battery To check the battery power Switch your device to Sleep mode Starting UpTurn your device on and off Manage screen settings Tap Start Settings System tab ScreenCalibrate the device 1314 Today Screen Icon Description Indicators Getting Started Start menu Getting Started Getting Started Personal tab System tab Connections tab Getting Started Searching Information Entering and Searching Information Using the Hardware Keyboard Icon Input method To use Letter Recognizer To enter text using the on-screen KeyboardTo enlarge the on-screen Keyboard Tap Large keys To start Transcriber To use Block Recognizer To write using Transcriber To enter punctuation and symbolsTo edit text To open the Symbol Pad and select a symbol Tap Start Programs Search To search for a file or an item Using Phone Features Tap Start Phone Using the PhonePhone screen Enter your PIN Adjust the device volume Turn the phone function on and offTo turn off the phone function Make a call from Phone To choose one of the numbers of a contact to dial Make a call from ContactsMake a call from Call History Make a call from Speed Dial To call a SIM contact Make a call from SIM ManagerTo create a Speed Dial entry Tap Menu New Start Smart Dialing To answer or reject an incoming callTo end a call Tips on using Smart Dialing To find a phone numberTo find a contact name Make a call or send a text message using Smart Dialing To put a call on hold Set up Smart DialingTo switch between two calls On the Phone screen, tap Menu Smart Dialing Options To mute a call To set up a conference callTap Conference To turn on and off the Speakerphone Make an international call Make an emergency call Synchronizing Information and Setting Up E-mail Security To install and set up ActiveSync on the computer Setting Up ActiveSync Synchronizing Information and Setting Up E-mail Security Synchronizing Information and Setting Up E-mail Security Information types on the PC and Exchange Server To manually start and stop synchronization Synchronize Outlook information with the computer PC1 PC2 To change which information is synchronized Synchronize Outlook information with Exchange Server To synchronize directly with Exchange ServerTap Finish Schedule synchronization with Exchange Server Using ActiveSync to enable Direct Push To schedule synchronization at regular time intervals Using Comm Manager to enable Direct Push To synchronize with a computer via Bluetooth Change Media synchronization settings To set up a sync relationship with a storage cardClick Set up Sync Tap Start Programs ActiveSync Tap Menu Options Digitally sign and encrypt all messages Synchronizing Information and Setting Up E-mail Security Managing Your Pocket PC Phone To customize the Today screen Tap Start Settings Personal tab TodayPersonalizing Your Pocket PC Phone Customize the Today screen Tap Start Settings Personal tab Menus Customize the Start menuTo set options for displaying tasks on the Today screen To change the device name Why is the device name important?To set an alarm Set Date / Time / Regional Options To reassign programs or shortcuts to program buttons Personal and system settingsTo change regional settings To set the time and date for a different location To find the operating system version number To choose how to be notified about events or actionsTo make the battery last longer To increase or decrease the size of text on the screen To adjust the brightness of the backlight To set the backlight to dim after a time delayTo configure the button using Task Manager Phone services Phone settings To set preferred networks To change phone network settingsNetworks Set the keyboard sliding sound To add programs To see available storage card memory Tap Start Settings System tab MemoryTo remove programs To see how much memory is available To close a program Tap Start Settings System tab Memory Running Programs tab To automatically save files on a storage card To copy files to a storage cardTap Menu Edit Paste To copy a file between your device and the PC To install Sprite Backup To open Sprite BackupOn your device, tap Start Programs Sprite Backup To restore data in Basic mode Basic modeAdvanced mode To back up data in Basic mode To disable automatic file naming Backup optionsTo restore data in Advanced mode To change the backup location and file name To enable remote backups to the computer via ActiveSync To protect your device with a passwordTo protect your SIM card with a PIN To display owner information on the ‘my info’ screen To change your password To perform a hard reset To perform a soft reset Managing Your Pocket PC Phone Getting Connected To set up a Gprs connection to the Internet Connecting to the Internet Tap Finish To start a connection To set up a dial-up connection to your ISPTo set up a connection to a private network Tap Start Settings Connections tab Connections To transfer favorites from your PC To disconnect the Gprs connectionTo start Internet Explorer To set a Home To change how Web pages fill the screen To add a favoriteTo delete a favorite or folder To change the size of text on Web pages To set up Internet security settings To save a picture from a WebTo delete temporary Internet files Comm Manager Tap to open ActiveSync so you can To open Comm Manager Bluetooth modes Bluetooth partnerships To turn Bluetooth on and make your device visibleTo create a Bluetooth partnership To delete a Bluetooth partnership Connect a Bluetooth hands-free or stereo headsetTo accept a Bluetooth partnership To rename a Bluetooth partnership To connect a Bluetooth hands-free or stereo headset Beam information using Bluetooth To beam information from your device to a computerTo beam a contact, tap Menu Send Contact Beam To receive a Bluetooth beam Bluetooth Explorer and Bluetooth file sharing To use Bluetooth Explorer Tap Start Settings Connections tab Bluetooth FTP tab Use the device as a Bluetooth modem Use another Bluetooth phone as a modem Select Bluetooth PAN as the PC ConnectionTap Connect To use a Bluetooth phone as a modem for your device Select a modem list, tap BluetoothTap Add a new modem connection Open the Comm Manager To connect to a wireless network To check the wireless LAN status To save battery power while connected to a wireless network Getting Connected To end the Internet connection To set up your device as a USB modem Today Plug-in Install Gprs Monitor Gprs Monitor icon and pop-up window To show or hide items on the Today Plug-inTo show the Gprs Monitor icon on the title bar To customize the Gprs Monitor pop-up window Set up monitoring and notificationSelect the Enable connection monitoring check box To enter your service plan details Set up multiple profiles To set up traffic limit notificationsTo set up and configure multiple profiles View charts and reports To switch between profilesTo view charts and generate reports To disconnect without ending a session On your device, tap Start Programs Terminal Services ClientTo navigate within Terminal Services Client To connect to a Terminal Server Tap Log Off To disconnect after ending a session Getting Connected Exchanging Messages and Using Outlook Mail and Text Messages Mail Setup WizardSet up Outlook e-mail To set up e-mail accounts using E-mail Setup Wizard Set up a POP3/IMAP4 e-mail account Tap Start Programs ActiveSyncTap Start Messaging Tap Menu Tools New Account Setting Description To compose and send a message Send and receive messages To exclude your e-mail address when replying to all To reply to or forward a messageTap Advanced To add an attachment to a message To receive attachmentsTap Start Messaging Tap Menu Tools Options To download messages from the server Download messages To digitally sign and encrypt a new message Copy text messages from and to the SIM cardIndividually sign and encrypt a message Tap Start Messaging Tap Menu Go To Text Messages Tap Menu Check Certificate Manage folders Exchanging Messages and Using Outlook Tap Start Messaging Tap Menu Go To MMS Change MMS settingsTo access MMS To configure MMS settings Exchanging Messages and Using Outlook To compose an MMS message Create and send MMS messages To create an MMS message from a template To add text to an MMS message To add an audio clip to an MMS messageTap Insert audio View and reply MMS messages To view an MMS messageTo reply to an MMS message To add or delete contacts To start MSN MessengerTap Start Programs Pocket MSN Tap MSN Messenger To sign in or out To set a default reminder for all new appointments To schedule an appointmentTo send a meeting request To create a contact on your device Tap Start ContactsTo create a contact on your SIM card Tap Start Programs SIM Manager To change contact informationTo work with the contact list To copy SIM contacts to your device To find a contact on your device To copy contacts to the SIM cardTap Start Programs SIM Manager, then tap Menu Tools Options Tap Menu Contacts to SIM Tap Start Contacts Menu View By Name To find a contact online Tap Start Programs Tasks To send contact information via text messagingTap Menu Send Contact Text Messages To create a task To set a default reminder for all new tasks To change the priority of a taskTo show start and due dates in the task list Tap Start Programs Notes To set the default input mode for NotesEnter information in Notes To locate a task To draw in a note To create a note To change recording formats Tap Start Settings Personal tab InputRecord a voice note To create a voice note To send the voice recording via MMS To record your voiceOn the Today screen, tap Start Programs Voice Recorder To play back a voice recording To rename or move a recording To send the voice recording via e-mailTo beam the voice recording To set the voice recording as a ring tone Experiencing Multimedia Tap Start Programs Pictures & Videos Camera icon or Using CameraCapture modes To open the Camera screen Tap Start Programs Camera or Camera controls File formats supportedCamera and Enter buttons Navigation Control Picture Theme mode Video capture mode MMS Video capture modeStill image capture modes Review screen icons Review screen Zooming To change the display duration of the Review screenZoom range Capture mode To navigate the Camera Settings screen Camera Settings screen Storage menu Self-timer menuSports/Burst Settings menu Template menu Capture Settings menu Capture Mode menuAdvanced menu Grid Experiencing Multimedia To view pictures To play GIF animation filesTap Start Programs Pictures & Videos To play videos with audio To edit a picture To view slide showsTo sort pictures and video clips To delete a picture or video clip To assign pictures to contacts To set a picture as the Today screen backgroundTap Menu Set as Today Background To send pictures and video clips via e-mail Tap Menu Save to Contact To customize more image settings This control Does this About the controls About licenses and protected files About the screens and menus To synchronize content to your device automatically To synchronize and copy content manually to your deviceCopy media files to your device To play items on your device Play media Use playlists To play an item on a networkTap Menu Open URL To save a new playlist Troubleshooting Library To launch Audio ManagerTap Start Programs Audio Manager No. Description Shows information about the playing song Music Player Playlists Windows Media Player playlistsCustom playlists To add a playlist to another playlist To create a playlistTo play a playlist To edit a playlist Tap Menu Set as Ring Tone Tap Set as Default Ring ToneSet music as ring tone MP3 Trimmer No. Description Word Mobile Excel Mobile Using Other Applications To create a Word file Word Mobile Worksheet To create an Excel file To stop a slide show Viewing Slide Shows with PowerPoint MobileTap Start Programs PowerPoint Mobile To start a slide show presentation To adjust the display size Using Adobe Reader LE To exit Adobe Reader LE To rotate the viewTo change the page layout To search for text in the document Tap Start Programs MIDlet Manager Menu Install Local To install MIDlets from the InternetTo install MIDlets from a PC To install a MIDlet/MIDlet suite Manage MIDlets/MIDlet suites To check storage space To uninstall a MIDlet/MIDlet suiteTo configure MIDlet security To change the display name of a MIDlet To open a ZIP file and extract files Start ZIP and Open .zip filesTo start ZIP on your device Tap Start Programs ZIP Tap Action Add Tap Action ExtractTo create a zip archive Tap File New Archive Create a voice tag for a phone number Tap Start Programs Voice Speed Dial Make a call or launch programs using a voice tagTap Start Settings Personal tab Voice Speed Dial Create a voice tag for a program Using Other Applications Appendix Regulatory Notices Agency identification numbersEuropean Union Notice Important safety information Safety precautions for RF exposureEN 50360 Damage requiring service Exposure to radio frequency RF signals Safety precautions for power supply unit Other Medical Devices SAR InformationPacemakers Hearing Aids Other tips and cautions Safety Precautions RoHS Compliance Weee Notice PC Requirement to Run ActiveSync GSM / Gprs / Edge Module Camera Module Expansion Slots Index Index Index Gprs Index Index Index ZIP