The following hints can help you avoid paper jams:
•Use only recommended paper.
•Do not load wrinkled, creased, or damp paper.
•Flex, fan, and straighten paper before you load it.
•Do not overload the trays or the multipurpose feeder. Make sure the stack height does not exceed the maximum height indicated.
•Push all trays firmly into the printer after loading them.
•Make sure the guides in the trays are properly positioned for the size paper you have loaded.
•Do not load paper in a tray while a job is printing. Wait for a Load Tray <x> message before you remove the tray from the printer.
You may remove another tray and load it so long as the print job is not selecting the paper from it.
•Do not send jobs to staple, hole punch, or offset for transparencies, labels, or card stock.
•We recommend that transparencies, labels, card stock, and envelopes not be sent to the optional mailbox or optional finisher. These specialty media types should be sent to the standard bin.
•If an optional finisher or mailbox is attached to your printer, make sure the printer and option are correctly aligned. Refer to the Setup Guide for alignment instructions.
•Make sure all cables that connect the duplex unit, high capacity feeder, finisher, or mailbox to the printer are correctly attached. Refer to the Setup Guide for more information.
•If a jam should occur, clear the entire paper path. See Clearing the paper path for more information.
29
