19 Solving printing problems

Symptom

Cause

Solution

The operator panel

The printer self test failed.

Turn the printer off, wait about 10 seconds, and turn

display is blank or

 

the printer back on.

displays only

 

Performing Self Test appears on the display.

diamonds.

 

 

When the test is completed, the Ready message is

 

 

 

 

displayed.

 

 

If the messages do not appear, turn the printer off

 

 

and call for service.

 

 

 

Jobs do not print.

The printer is not ready to

Make sure Ready or Power Saver appears on the

 

receive data.

display before sending a job to print. Press Go to

 

 

return the printer to the Ready state.

 

 

 

 

The specified output bin is full.

Remove the stack of paper from the output bin, and

 

 

then press Go.

 

 

 

 

The specified tray is empty.

Load paper in the tray.

 

 

See Loading the trays for detailed instructions.

 

 

 

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IBM 1220 manual Solving printing problems