Symptom | Cause | Solution | |||
White or black line | • Either the print cartridges | 1 | First, replace the print cartridges. See | ||
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| are defective, the image |
| Replacing print cartridges. |
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| transfer unit and transfer | 2 | If you still have the problem, replace the |
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| roller are defective, or the | ||
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| image transfer unit and transfer roller. | |
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| fuser is defective. |
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| See Replace the image transfer unit | |
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| and transfer roller. |
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| 3 | If you still have the problem, replace the |
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| fuser. See Replacing the fuser. |
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Streaked horizontal lines
•The print cartridges, the transfer roller, image transfer unit, or fuser may be defective, empty, or worn.
•Replace the print cartridges, the transfer roller, the image transfer unit, or fuser as needed. See Replacing print cartridges, Replace the image transfer unit and transfer roller, and Replacing the fuser for more information.
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