Symptom | Cause | Solution |
Incorrect margins | • Guides in the selected tray | • Move the guides in the tray to the proper |
| are set for a different size | positions for the size loaded. See |
| paper than what is loaded | Loading the trays for detailed |
| in the tray. | instructions on adjusting the guides in |
| • Auto size sensing is set to | each tray. |
| off, but you loaded a | • Set the Paper Size to A4. |
| different size paper in a tray. |
|
| For example, you inserted |
|
| A4 size paper into the |
|
| selected tray but did not set |
|
| the Paper Size to A4. |
|
Clipped images | • Guides in the selected tray | • Move the guides in the tray to the proper |
| are set for a different size | positions for the size loaded. See |
| paper than what is loaded | Loading the trays for detailed |
| in the tray. | instructions on adjusting the guides in |
|
| each tray. |
Ghost images | • Toner level is low in the | • | Make sure the Paper Type setting is |
| print cartridges. |
| correct for the paper or specialty media |
|
|
| you are using. |
|
| • | Replace the print cartridges. See |
|
|
| Replacing print cartridges. |
The paper curls badly once it prints and exits to a bin.
•The Texture setting is wrong for the type of paper or specialty media you are using.
•Change Paper Texture from Rough to Normal or Smooth.
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