16 Solving option problems

Symptom

Cause

Solution

The option does not operate

The option is not installed correctly.

Remove the option, and then

correctly after it is installed, or it

 

reinstall it.

stops working.

 

 

Cables connecting the option to the

Check the cable connections.

 

 

printer are not attached correctly.

Refer to the Setup Guide for

 

 

 

 

instructions.

 

 

 

 

The printer driver does not

Your printer driver may not

 

recognize that the option is

automatically recognize that an

 

installed.

option is attached to your printer.

 

 

Look at the driver settings and

 

 

verify that all the printer

 

 

configuration settings are correct.

 

 

 

Cannot print using the infrared

The infrared port is not configured

• Make sure neither Infrared Port

port on the optional

properly.

nor Infrared Buffer is set to

Tri-Port Adapter.

 

Disabled in the Infrared Menu.

 

 

• Make sure the Window Size and

 

 

Transmit Delay settings are

 

 

correct.

 

 

 

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IBM 1220 manual Solving option problems