Symptom | Cause | Solution | |
The option does not operate | The option is not installed correctly. | Remove the option, and then | |
correctly after it is installed, or it |
| reinstall it. | |
stops working. |
|
| |
Cables connecting the option to the | Check the cable connections. | ||
| |||
| printer are not attached correctly. | Refer to the Setup Guide for | |
|
| ||
|
| instructions. | |
|
|
| |
| The printer driver does not | Your printer driver may not | |
| recognize that the option is | automatically recognize that an | |
| installed. | option is attached to your printer. | |
|
| Look at the driver settings and | |
|
| verify that all the printer | |
|
| configuration settings are correct. | |
|
|
| |
Cannot print using the infrared | The infrared port is not configured | • Make sure neither Infrared Port | |
port on the optional | properly. | nor Infrared Buffer is set to | |
| Disabled in the Infrared Menu. | ||
|
| • Make sure the Window Size and | |
|
| Transmit Delay settings are | |
|
| correct. | |
|
|
|
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