IBM 1220 Held jobs do not print, Job takes longer than, Expected to print, Select, Wrong paper or

Symptom	Cause	Solution
Jobs do not print	You are using the wrong printer	•	Verify that you selected the printer driver
(continued).	driver or are printing to a file.		associated with the printer.
		•	If you are using a USB port, make sure you are
			running Windows 98/Me or Windows 2000, and
			using a Windows 98/Me or Windows 2000
			compatible printer driver.
	Your MarkNet™ print server is	Verify that you have properly configured the printer
	not set up properly or is not	for network printing.
	connected properly.
	You are using the wrong	Make sure you are using a recommended interface
	interface cable, or the cable is	cable.
	not securely connected.	Refer to the Setup Guide for cable specifications.
Held jobs do not print.	A formatting error has	•	Print the job. (Only part of the job may print.)
	occurred.	•	Delete the job.
	The printer has insufficient	•	Free up additional printer memory by scrolling
			through the list of held jobs and deleting others
	memory.
			you have sent to the printer.
	The printer has received	Delete the job.
	invalid data.
Job takes longer than	The job is too complex.	Reduce the complexity of your print job by
expected to print.		eliminating the number and size of fonts, the number
		and complexity of images, and the number of pages
		in the job.
	Page Protect is set to On.	Set Page Protect to Off from the Setup Menu.
		1	Press Menu until you see Setup Menu, and then
			press Select.
		2	Press Menu until you see Page Protect, and then
			press Select.
		3	Press Menu until you see Off, and then press
			Select.
Job prints from the	Printer driver settings are	Make sure the Paper Size and Paper Type
wrong tray or on the	overriding the operator panel	specified in the printer driver are correct for the job
wrong paper or	menu settings.	you are printing.
specialty media.
Incorrect characters	You are using an incompatible	If you are using a parallel interface, make sure you
print.	parallel cable.	are using an IEEE 1284-compliant parallel cable.
	The printer is in Hex Trace	If Ready Hex appears on the display, you must exit
	mode.	Hex Trace mode before you can print your job. Turn
		the printer off and back on to exit Hex Trace mode.
Tray linking does not	Tray linking is not configured	To configure the linked trays:
work.	properly.	•	Make sure the Tray x Type value in the Paper
			Type menu item in the Paper Menu is the same
			for all linked trays.
		•	Make sure the Tray x Size value in the Paper Size
			menu item in the Paper Menu is the same for all
			linked trays.

43