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Print too dark •The Toner Darkness setting
is too dark.
•The print cartridges are
defective.
•Select a different Toner Darkness settin g
from the printer driver before sending the
job to print.
•Replace the print cartridges. See
Replacing print cartridges.
Gray background •The Toner Darkness setting
is too dark.
•The print cartridges are
defective.
•Select a different Toner Darkness settin g
from the printer driver before sending the
job to print.
•Replace the print cartridges. See
Replacing print cartridges.
Uneven print density •The print cartridges are
defective.
•The transfer roller is worn
or defective.
•The image transfer unit is
worn or defective.
•Replace the print cartridges. See
Replacing print cartridges.
•Replace the transfer roller. See Replace
the image transfer unit and transfer
roller.
•Replace the image transfer unit. See
Replace the image transfer unit and
transfer roller.
Print irregularities •Paper has absorbed
moisture due to high
humidity.
•You are using paper that
does not meet the printer
specifications.
•The image transfer unit and
transfer roller are worn or
defective.
•The fuser is worn or
defective.
•Load paper from a fresh package in the
paper tray. For information on storing
paper, see Storing paper.
•Avoid textured paper with rough finishes.
•Replace the image transfer unit and
transfer roller. See Replace the image
transfer unit and transfer roller.
•Replace the fuser. See Replacing the
fuser.
Symptom Cause Solution