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Streaked vertical lines •Toner is smeared before
fusing to the paper. •If paper is stiff, try feeding from another
tray.
Toner specks •The print cartridges are
defective.
•The transfer roller is worn
or defective.
•The image transfer unit is
worn or defective.
•The fuser is worn or
defective.
•Toner is in the paper path.
•Replace the print cartridges. See
Replacing print cartridges.
•Replace the transfer roller. See Replace
the image transfer unit and transfer
roller.
•Replace the image transfer unit. See
Replace the image transfer unit and
transfer roller.
•Replace the fuser. See Replacing the
fuser.
•Call for service.
Toner rubs off the paper
easily when you handle
the sheets.
•The Texture setting is
wrong for the type of paper
or specialty media you are
using.
•Change Paper Texture from Normal to
Smooth or Rough.
Skewed print •Guides in the selected tray
are not in the correct
position for the paper size
loaded in the tray.
•Move the guides in the tray to the proper
positions for the size loaded. See
Loading the trays for detailed
instructions on adjusting the guides in
each tray.
Symptom Cause Solution