CMUN06026E SOURCE Operation failure: an external utility does not run

Explanation

The utility might not run for one of the following reasons:

vThe utility invoked by the service advisor does not exist or the utility has been moved.

vYou are not invoking the utility from the storage management console.

vThe storage management console server software installation failed.

Action

1.Ensure that the PUTTY command is installed properly and its location is specified in the PATH environment variable.

2.Ensure that %MR1750_SM_HOME%\bin is specified in the PATH environment variable.

3.Run the command from the storage management console with administrator authority.

4.If the problem persists, then re-install the storage management console server software.

5.If the problem still persists, contact IBM technical support for assistance.

CMUN06027E SOURCE Operation failure: thread interupted

Explanation

The storage management console server reports an internal service advisor error. The program is interrupted for an unknown reason.

Action

Contact IBM technical support for assistance.

CMUN06028E SOURCE Operation failure: timeout

Explanation

The storage management console server reports an internal service advisor error. The program times out before it completes.

Action

This might be a temporary problem. Resubmit the task. If the problem persists, contact IBM technical support for assistance.

CMUN06029E SOURCE Operation failure: unknown operating system

Explanation

The storage management console server reports an internal service advisor error. An unknown operating system is detected.

Chapter 7. DS storage management console server messages 309

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IBM DS8000 manual CMUN06027E Source Operation failure thread interupted, CMUN06028E Source Operation failure timeout