MaxLoader User’s Guide
4. Quick Self-Diagnostics
In order to provide accurate and fast technical assistance, we recommend that you check the following information before you call our technical support department. We recommend that you obtain the latest software revision before calling our support line with a software problem. Eighty percent of our technical support calls result in asking the user to obtain the latest version of the software.
For USB programmers TopMaxII, UniMax, ChipMax2, you should install the USB driver in your PC after install PC control software. The USB driver is in either
Be sure the device selected matches the device being used.
For
For a device that uses an adapter, be sure that the adapter is correctly oriented, seated properly, and the ZIF socket lever is down.
Be sure power cord is securely attached to programmer and power pack to wall socket.
Be sure that power switch is ON.
Be sure that the parallel cable (IEEE standard, 25 pins and wires) is correctly and securely attached to the programmer and PC. The connection must be direct; there cannot be any software keys or locks between the parallel port and the programmer. Most switch boxes may also cause difficulties.
105