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A Troubleshooting
This chapter helps you identify and solve problems that might occur while you are using the system.
Symptoms / Problems | Possible Causes | Solutions |
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Switch’s green power LED | Switch was not inserted | Pull the switch out and |
does not blink on switch | properly or handle was not | the chassis slot. Ensure that it is |
restart or insertion. | closed. | plugged in properly. |
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| Power cables are not | Ensure that the power cables are |
| connected to the chassis. | properly connected. Replace cables |
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| if defective. |
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Switch’s green power LED | Fatal hardware or software | Pull the switch out and |
does not change from | problem. | the chassis slot. Ensure that it is |
blinking to solid ON after |
| plugged in properly. If the problem |
300 seconds following |
| persists, consult your technical |
switch restart or insertion. |
| support representative. |
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Switch’s amber fault LED is | Fatal hardware or software | Pull the switch out and |
solid on. | problem. | the chassis slot. Ensure that it is |
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| plugged in properly. If the problem |
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| repeats, replace the faulty switch. |
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“Advanced UI” in the chassis | Connection between the | Pull out the management module/ |
management module GUI is | switch and the | switch and |
not available on the “Switch | management module is | slot. Ensure that it is plugged in |
1/2 Actions” tab. | broken. | properly. |
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| If the problem repeats, replace the |
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| faulty switch. |
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| If the problem persists, consult your |
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| technical support representative. |
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Clicking on the “Advanced | Connection between the | Pull out the management module/ |
UI” action in the chassis | switch and management | switch and |
management module GUI | module is broken. | slot. Ensure that it is plugged in |
does not open web browser |
| properly. |
of the switch. |
| If the problem repeats, replace the |
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| |
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| faulty switch. |
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| If the problem persists, consult your |
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| technical support representative. |
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Intel® Gigabit Ethernet Switch AXXSW1GB User Guide | 166 |