Juniper Networks SRX 210 manual

SRX210 Services Gateway Hardware Guide

NOTE: Do not return the device or any component to Juniper Networks unless you have first obtained an RMA number. Juniper Networks reserves the right to refuse shipments that do not have an RMA. Refused shipments are returned to the customer via collect freight.

For more information about return and repair policies, see the customer support

Web page at http://www.juniper.net/support/guidelines.html.

For product problems or technical support issues, open a support case using the Case Manager link at http://www.juniper.net/support/ or call 1-888-314-JTAC (within the United States) or 1-408-745-9500 (outside the United States).

Related Topics ■ Locating an SRX210 Services Gateway Component Serial Number and Agency Labels on page 168

■Information You Might Need to Supply to Juniper Networks Technical Assistance Center on page 170

■Packing the SRX210 Services Gateway and Components for Shipment on page 171

■Contacting Customer Support on page 170

Locating an SRX210 Services Gateway Component Serial Number and Agency Labels

This topic includes the following sections:

■Listing the SRX210 Services Gateway and Component Details with the CLI on page 168

■SRX210 Services Gateway Chassis Serial Number and Agency Labels on page 169

■SRX210 Services Gateway Mini-Physical Interface Module Serial Number Label on page 169

Listing the SRX210 Services Gateway and Component Details with the CLI

Before contacting Juniper Networks to request an RMA, you must find the serial number on the SRX210 Services Gateway or component.

To list all of the SRX210 Services Gateway components and their serial numbers, enter the following command-line interface (CLI) command:

user@host> show chassis hardware
Hardware inventory:
Item	Version	Part number	Serial number	Description
Chassis				SRX210b
Routing Engine	REV X0	750-021778	000000PS2627	RE-SRX210-LOWMEM
FPC 0				FPC

168■ Locating an SRX210 Services Gateway Component Serial Number and Agency Labels