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| Troubleshooting the printer | |
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| CLEAR RIBBON | The ribbon is | Press Cancel to eject the paper. If the |
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| JAM | jammed.This may be | message persists, do as follows: |
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| caused by a paper jam. | 1. Clear the paper jam. |
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| 2. If necessary, clear the ribbon jam. |
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| 3. Close the cover. |
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| 4. Remove the paper tray. |
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| 5. Clear paper from the tray area. |
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| 6. Reinsert the tray. |
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| 7. Turn the printer Off and then back |
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| On. |
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| If the message still persists, service is |
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| required. |
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| CLOSE COVER | The printer cover is | Close the cover. |
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| open. |
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| INIT ERROR | The printer failed to | Parallel connection ONLY: |
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| initialize. | 1. Turn Off the printer. |
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| 2. Make sure the computer is running. |
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| 3. Turn the printer back On. |
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| Other connections: |
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| 1. Turn both the printer and host com- |
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| puter Off. |
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| 2. Disconnect the interface cable from |
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| the printer. |
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| 3. Turn the printer On. |
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| 4. If the printer does initialize, proceed |
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| to step 5. |
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| If the printer does not initialize, turn the |
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| printer Off and then back On. If the |
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| message persists, service is required. |
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| 5. Turn the printer Off. |
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| 6. Reconnect the interface cable. |
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| 7. Turn the printer On. |
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| 8. If the printer does initialize, turn the |
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| host computer On. |
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| If the printer does not initialize, service |
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| is required. |
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| INSERT TRAY | The paper tray is not in | Make sure the tray is inserted and |
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| place. | seated correctly. |
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October 1997 |
