Troubleshooting the printer

Multicolored spots

 

Clean the printer and the surrounding

appear on prints.

 

area.

 

 

Move the printer away from ventilation

 

 

ducts or open doors.

 

 

 

Smudges, smears, and

Fingerprints or other

Handle media and ribbon carefully and as

fingerprints have caused

oils have contaminated

described in Chapter 2 of this guide.

irregularly shaped and

the paper or ribbon.

Use only KODAK EKTATHERM XLS

colored areas to appear

 

XTRALIFE color ribbon.

on the print. (See image

 

 

 

1 at the end of this

 

 

guide.)

 

 

 

 

 

Printer initializes, but

 

Disconnect and reconnect the interface

does not enter the

 

cable.

READY state.

 

Restart the printer.

 

 

 

 

If the problem persists, service is required.

 

 

 

Edges of transparency

 

Put prints in transparency sleeves.

material curl on dense

 

Try using the Printer Driver or Export

prints.

 

 

Module’s Mirror option, which will change

 

 

 

 

the way that ink is applied to the page.

 

 

 

Paper does not feed.

 

Look at the paper. Remove sheets with

 

 

irregularities.

 

 

Reduce the size of the stack of media in

 

 

the paper tray.

 

 

Make sure that the blue stiffener sheet is

 

 

at the bottom of the paper tray.

 

 

 

Printer does not respond

You may have

1. Make sure the cover is closed.

when you press buttons.

pressed invalid

2. Reinsert the paper tray.

 

buttons.

3. Restart the printer.

 

 

 

 

4. Make sure the printer is in READY mode.

 

 

 

4-10

October 1997

Page 71
Image 71
Kodak 8650 manual Fingerprints have caused