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| Troubleshooting the printer | |
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| Table | |||
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| Condition/Error | Description | Possible solution |
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| Code |
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| 500 | No RECEIVER at LEAD | • Verify that the correct media and rib- |
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| EDGE SENSOR when | bons are loaded. |
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| expected | • Clean sensors. See "Cleaning the |
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| sensors" on page |
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| 501 | RECEIVER stuck at |
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| • If problem persists call for service. |
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| LEAD EDGE SENSOR |
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| 502 | RECEIVER size change |
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| without removing TRAY |
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| 503 | Invalid TRAY size input |
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| 508 | XLS 8657 ONLY: |
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| RECEIVER Stuck at |
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| URGE SENSOR |
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| 510 | BAR CODE LABEL not |
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| correct/BAR CODE |
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| SENSOR or FRU mal- |
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| function |
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| 511 | BAR CODE LABEL not |
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| correct or has damage/ |
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| BAR CODE SENSOR |
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| or FRU malfunction |
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| 600, 601, 602, 603 | CONTROLLER PROM | • Power cycle printer |
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| or BOARD failure | • If error code doesn’t clear, call for |
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| service. |
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| 608, 609, 60A, | THERMAL HEAD/ |
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| 60C | CABLE, CONTROLLER |
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| PRINTED CIRCUIT |
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| BOARD |
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| 610 | LCD or CONTROLLER |
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| PRINTED CIRCUIT |
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| BOARD |
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| 618, 60B | EPROM, THERMAL |
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| HEAD |
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October 1997 |
