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Kodak 8650 manual Troubleshooting the printer, 4-12, October

Models: 8650

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4-12

Troubleshooting the printer

2.If media is in the paper path, gently pull it up and out of the printer. Then close the printer cover.

3.If media is jammed in the paper tray area, remove the paper tray. Then look through the tray insertion slot into the tray area.

4-12	October 1997

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Kodak 8650 manual Troubleshooting the printer, 4-12, October

Contents

KODAK DIGITAL SCIENCE Part No. 1H96578650/8650 PS Color Printer Operator’s GuideRadio Frequency Interference • • • • Regulatory InformationSafety Regulations Setting up the printer Table of contentsAbout this guide IntroductionOperating the printer Troubleshooting the printerAppendix C Customizing the printer Appendix B Accessories and suppliesIndex About this guide Using this guideAbout this guide About the other guides included with the printerGetting help or additional information About printer memory 1 IntroductionIntroduction Media and image sizePaper/Transparency size Maximum image sizeIntroduction InterfacesInterface Type Printer ModeIntroduction Printer drivers and export modulesResident fonts FontsIntroduction 2 Setting up the printer Finding a location for the printer Setting up the printerSetting up the printer Unpacking the printer4. Carefully pull out the shipping pins Setting up the printerOctober Setting up the printer Cleaning the print headTakeup spool Supply spool Setting up the printer—Applyﬁrm, even pressure Setting up the printerHandling the ribbon Loading the ribbonStoring the ribbon Setting up the printerSetting up the printer Loading ribbon in the printer11.Remove the tape from the adhesive strip Setting up the printerNOTE: Keep the ribbon as straight as possible Setting up the printer14. Smooth the ribbon over the adhesive strip 16.Close the printer coverWorking with media Unpacking and adjusting the paper trayStoring media Paper and humidityHandling humidity–relatedpaper problems Setting up the printerOctober 2-13Setting up the printer Loading mediaOctober Setting up the printer2-15 6. Put the lid back on Setting up the printerSetting up the printer Putting the dust cover onOctober 2-17Setting up the printer Connecting the cablespower cord inlet parallel port PostScript or Raster printingConnecting a LocalTalk cable Connecting a parallel cableSetting up the printer Setting up the printer Connecting a SCSI cableOctober Setting up the printer2-21 SCSI ports Raster printing onlySetting up the printer Connecting the power cordPower cord inlet 2-22Print Cancel Checking and changing printer settingsPower Error scrollSetup/SelectSetting up the printer Changing the media settingsChanging the media type Changing the paper color Setting up the printerIf the printer does not initialize itself About printer initializationSetting up the printer Setting up the printer What’s next3 Operating the printer Operating the printer Looking at the display panelPrint Cancel Power ErrorTypes of messages are— Operating the printersetting Working with the printer settingsdefault optionsOperating the printer CAUTION: Leave the setting at NO unless an external drive is connected. Oth erwise, the computers hard drive couldAbout specifying port information Working in Setup modeOperating the printer Specifying the printer’s SCSI ID raster mode Operating the printerSpecifying the SCSI connection PostScript mode OctoberOperating the printer Working with mediaType of Paper Operating the printerPaper Size Type of RibbonKODAK EKTATHERM Operating the printer8.0 x CAT No Operating the printer8.5 217 x 307 mmTransparency Operating the printerMaterial SizeKODAK EKTATHERM Operating the printerKODAK EKTATHERM Operating the printer8.0 x Operating the printer Printing from computer applicationsOperating the printer Scheduling jobs3-16 OctoberOperating the printer Handling and storing prints and transparenciesOperating the printer Cleaning the printerWorking with the printer Keeping the printer in good working orderOperating the printer 4 Troubleshooting the printer Troubleshooting the printer Error messages and how to resolve themTable 4-1 Common error messages Parallel connection ONLY Troubleshooting the printerOther connections LOAD PAPER Troubleshooting the printerTroubleshooting the printer Table 4-2 Machine Generated Error CodesOctober Inboard THERMAL Troubleshooting the printerTable 4-3 Common error messages Troubleshooting the printerRibbon type mismatch When mismatches occurReceiver type mismatch Receiver size mismatchTroubleshooting the printer If the printer is not operating correctlyProblem Possible solutionsMulticolored spots Troubleshooting the printerTroubleshooting the printer Clearing the paper path4-12 Troubleshooting the printerOctober 5. Slide the tray back into the printer Troubleshooting the printerTroubleshooting the printer Cleaning the pick rollers4. Pull the other edge of the pad to tighten it Troubleshooting the printerImportant: Before cleaning, turn off the printer Cleaning the sensorsTroubleshooting the printer Troubleshooting the printer Repacking the printer8.Pack the printer in its original box Troubleshooting the printer Getting additional helpCountry Country codePrinter speciﬁcations/ site requirements Appendix APrinter speciﬁcations Space requirementsOperating environment Power requirementsPower consumption Voltage/frequencyAccessories Appendix B Accessories and suppliesSupplies Ribbons Appendix B Accessories and suppliesMaximum CatalogAppendix B Accessories and supplies PaperPaper Type CatalogAppendix B Accessories and supplies Transparency materialCatalog Transparency TypeAppendix C Customizing the printer Adding an external hard drive Installing the hard driveAppendix C Customizing the printer Appendix C Customizing the printer Initializing the hard driveThe For Printing or PS Mode window appears Appendix C Customizing the printerAppendix C Customizing the printer Downloading additional fonts to the hard driveDisk Appendix C Customizing the printerAppendix C Customizing the printer 9.Click Download8. Choose “Disk” from the Device list box DiskAdding memory to the printer Preparing to install a SIMMAppendix C Customizing the printer Appendix C Customizing the printer C-10 Appendix C Customizing the printer6. Gently remove the ribbon cable from the socket Appendix C Customizing the printerC-11 Appendix C Customizing the printer Installing the SIMM cardAppendix C Customizing the printer Finishing upC cables IndexIndex Index J jams IndexIndex Index preventing dust 2-17print button 3-3print head IndexIndex Index Index KODAK CANADA INC Toronto, Ontario M6M Canada EASTMAN KODAK COMPANY Rochester, New YorkPart No. 1H9657 10/97