Manuals / Lenovo / Computer Equipment / Laptop

Lenovo E420, E520 Click Start Control Panel, Click Performance and Maintenance, and click System

Models: 114155U E420 E520

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3.Click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

For Windows XP:

1.Click Start ➙ Control Panel.

2.Click Performance and Maintenance, and click System.

3.Click the Hardware tab, and click the Device Manager button.

Refer to “Diagnosing problems” on page 131 and run a diagnostic test of the USB connector.

Chapter 10. Troubleshooting computer problems 157

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Lenovo E420, E520, 114155U manual Click Start Control Panel, Click Performance and Maintenance, and click System

Contents

User Guide ThinkPad Edge E420 and E520“Important safety information” on page Appendix C “Notices” on page Safety and Warranty Guide Regulatory NoticeChapter 1. Product Overview ContentsChapter 2. Using your computer Read this firstChapter 5. Recovery overview Appendix B. WEEE and recycling statements Appendix A. Regulatory informationAppendix C. Notices iv User Guide Prevent your computer from getting wet Read this firstProtect yourself from the heat generated by the ac power adapter Protect yourself from the heat that your computer generatesCarry your computer carefully Important safety informationProtect your computer and data when moving it Handle your computer gentlyService and upgrades Safety guidelinesConditions that require immediate action viii User Guide DANGER Hazardous moving parts. Keep fingers and other body parts awayExtension cords and related devices Power cords and power adaptersDANGER DANGER Power supply statementPlugs and outlets External devicesKeep the battery pack away from fire Rechargeable battery noticeBatteries Replace only with a battery of the type recommended by LenovoDo not Throw or immerse into water Heat to more than 100C 212F Lithium coin cell battery noticeDANGER Danger of explosion if battery is incorrectly replaced Dispose of the battery as required by local ordinances or regulationsKeep the cover closed whenever the computer is plugged in Heat and product ventilationAirflow temperatures into the computer should not exceed 35 C 95 F DANGERTo avoid a shock hazard Electrical current safety informationLaser compliance statement DANGERDANGER Do not connect phone line while using tablet mode Using headphones or earphonesAdditional safety information Liquid crystal display LCD noticeNotice for users in the U.S.A Chapter 1. Product Overview Locating computer controls, connectors, and indicators4 UltraConnect wireless antennas right Front viewThinkPad Edge E420 front view 1 UltraConnect wireless antennas leftVolume control buttons Power switchSystem-status indicators illuminated ThinkPad logo Bluetooth antennaIntegrated high sensitivity webcam ThinkPad Edge E520 front view4 User Guide Built-in microphone Power switchSystem-status indicators illuminated ThinkPad logo Bluetooth antennaAlways On USB connector Right-side viewVolume control buttons Always On USB connectorOptical drive Left-side viewPower jack Monitor connectorCombo audio jack USB connectorseSATA/USB combo connector HDMI portMemory-upgrade slot Bottom viewBattery PCI Express Mini Card slot for wireless WANHard disk drive Rear viewPCI Express Mini Card slot for wireless LAN/WiMAX Ethernet connectorFan louvers rear Status indicators12 User Guide System-status indicatorsMachine type and model label Power-status indicatorsOn-screen indicators Locating important product information14 User Guide FCC ID and IC Certification number labelCertificate of Authenticity label Features ThinkPad Edge E420 featuresMemory ThinkPad Edge E520 features ThinkPad Edge E520 specifications Specifications ThinkPad Edge E420 specifications18 User Guide ThinkVantage technologies and software Operating environmentAccessing applications in Windows Access Connections Lenovo ThinkVantage Tools Lenovo Solutions CenterActive Protection System Fingerprint SoftwareLenovo ThinkVantage Toolbox Password ManagerPower Manager Product RecoveryFor Windows XP Click Start All Programs ThinkVantage System Update Rescue and RecoverySystem Update ThinkVantage GPSOn the go and need to use battery power more effectively? Chapter 2. Using your computerFrequently asked questions Registering your computerNeed to attach or replace a device? Special keys and buttonsGetting connected in different locations is a challenge? Need to give presentations or attach an external monitor often?1. Click Start Control Panel ThinkPad Edge E420 special keysVolume and mute keys Speaker mute F1 Speaker volume down F2 Speaker volume up F3Camera mute F5 Display management keys Switching a display output location F6Wireless radio control key F9 Microphone mute F4Windows key ThinkPad Edge E520 special keysVolume and mute keys Speaker mute F1 Speaker volume down F2 Speaker volume up F3Display brightness down F7 Display management keys Switching a display output location F6Wireless radio control key F9 Camera mute F5Numeric keypad Using the UltraNav pointing deviceUsing the TrackPoint pointing device Changing the UltraNav settingsChanging the cap Customizing the TrackPointUsing the multi-touch touch pad Using the touch padCustomizing the touch pad Disabling the TrackPoint or the touch pad Behavior of the UltraNav and an external mouseAdding the UltraNav icon to the system tray 2. Click Printers and Other Hardware, and then click MouseConnecting the ac power adapter Power managementChecking battery status Using the ac power adapterTips on using the ac power adapter Charging the batteryMaximizing battery life Managing your battery power2. Select Power off display Power-saving modesFor Windows XP Click Start All Programs ThinkVantage Power Manager Introducing the power-saving modes2. Click the Global Power Settings tab Handling the battery1. Click Start Control Panel Performance and Maintenance Enabling the battery alarmDo not expose it to excessive heat Do not expose it to water or rain Replace only with a battery of the type recommended by LenovoKeep the battery pack away from fire DANGERWireless LAN Connecting to the networkWireless connections Ethernet connectionsWireless networking setup Making wireless LAN connectionsUsing wireless WAN connections Tips for using the wireless LAN featureUsing the Microsoft Bluetooth software Using Bluetooth2. Select Send To Bluetooth Devices Using Bluetooth for the first time on your computerBluetooth Configuration 4. Click Bluetooth Devices6. Click Learn more about Bluetooth Settings Using ThinkPad Bluetooth with Enhanced Data Rate Software44 User Guide Installing the Microsoft Bluetooth software in Windows XP2. Click Start Control Panel 3. Click Add or Remove Programs c. Select Search for the best driver in those locationsAccess Connections Gauge Windows Using WiMAXChecking wireless connection status 2. Click Performance and Maintenance then click System46 User Guide Access Connections icon and wireless status icon2. Click Power On Wireless Radio Using a projector or external displayChanging display settings Enabling or disabling the wireless feature3. Under Font Size, click Large Fonts or Extra Large Fonts Connecting a projector or external displayAttaching an external monitor Connecting an external monitor13. Clear the Show compatible hardware check box Setting the monitor types5. Set Resolution 6. Click Advanced Settings 11. Click Update DriverConsiderations for using the Extend desktop function Using dual displaysUsing the Extend desktop function Enabling the Extend desktop functionUsing audio features MultiBurner drive Using an integrated cameraUsing optical drive Configuring for sound recordingInserting a flash media card Using a flash media Card2. Click Hardware and Sound Right-click Safely Remove Hardware and Eject Media icon Removing a flash media cardChapter 3. You and your computer Accessibility and comfortErgonomic information What if you are traveling? Adjusting your computer to fit youQuestions about vision? 2. Click Ease of Access 3. Click Ease of Access Center Accessibility informationTraveling with your computer Travel tipsTravel tips on airplanes Travel accessoriesChapter 4. Security Using passwordsAttaching a mechanical lock Setting a power-on password Passwords and sleep standby modeTyping passwords Power-on password7. Select Hard Disk 1 Password Hard disk passwordsChanging or removing the power-on password Setting a hard disk passwordChanging or removing a hard disk password Setting a supervisor password Supervisor password7. Select Supervisor Password Hard disk securityChanging or removing the supervisor password Swiping your finger over the reader Using a fingerprint readerDisk Encryption hard disk drive Enrolling your fingerprint66 User Guide Care for the fingerprint readerNotice on deleting data from your hard disk drive Using and understanding firewallsProtecting data against viruses 68 User Guide Creating and using recovery media Chapter 5. Recovery overviewUsing recovery media Creating recovery media4. On the Rescue and Recovery menu, click Restore your system Performing backup and recovery operationsPerforming a backup operation Performing a recovery operation3. Click the Restore your system from a backup icon Using the Rescue and Recovery workspace72 User Guide Using a rescue medium Creating and using a rescue mediumCreating a rescue medium Reinstalling preinstalled applications Reinstalling preinstalled applications and device driversReinstalling preinstalled device drivers Solving recovery problems 76 User Guide Chapter 6. Replacing devices Replacing the batteryStatic electricity prevention Replacing the battery installed in the battery space of your computer Prerequisites for the procedure DANGERReplace only with a battery of the type recommended by Lenovo Keep the battery pack away from firePrerequisites for the procedure Replacing the hard disk driveReplacement instructions 80 User Guide 4. Loosen the screws1 , and then remove the cover 5. Remove the screws6. Remove the hard disk drive by lifting its upper side 82 User Guide Replacing the optical drive ThinkPad Edge E4205. Loosen the screw 6. Pull out the drive To install a repaired drive or a new one, do as followsChapter 6. Replacing devices 4. Put the battery in place 2. Reinstall the screw84 User Guide ThinkPad Edge E520 Prerequisites for the procedure DANGER Installing and replacing the PCI Express Mini Card for wireless WAN86 User Guide DANGER Replacement instructions88 User Guide 6. Remove the screw1 . The card pops up 2 . Remove the cardChapter 6. Replacing devices 1 . Pivot the9. Attach the cover 1 , pivot it downwards, and then tighten the screws90 User Guide Prerequisites for the procedure DANGERDANGER Replacing a PCI Express Mini CardChapter 6. Replacing devices 6. Remove the screw1 . The card pops up 2 . Remove the card92 User Guide 1 . Pivot the9. Attach the cover 1 , pivot it downwards, and then tighten the screwsPrerequisites for the procedure Replacing memoryReplacing memory 8. Pivot the SO-DIMM downward until it snaps into place DANGER Replacing the keyboardThinkPad Edge E420 Prerequisites for the procedure DANGER96 User Guide 4. Loosen the screws 1 , and then remove the cover5. Remove the screws 1 and in the drawing to unlatch the front side of the7. Remove the cables been removed by flipping the connectorsInstalling the keyboard To install the keyboard, do the following 1. Attach the cables3. Slide the keyboard as shown by the arrows 4. Reinstall the screws98 User Guide Removing the keyboard ThinkPad Edge E520in the drawing to unlatch the front side of the 5. Remove the screws 1 and100 User Guide 7. Remove the cables been removed by flipping the connectorsInstalling the keyboard To install the keyboard, do the following 1. Attach the cables102 User Guide 3. Slide the keyboard as shown by the arrowsReplacing the SIM card 104 User Guide Replacement instructionsFinding ThinkPad options Chapter 7. Enhancing your computer106 User Guide Country or region Code Chapter 8. Advanced configurationInstalling a new operating system Before you begin3. Select UEFI/Legacy Boot Installing WindowsInstalling the Windows 7 Update Module Package 5. Select Serial ATA SATA Installing Windows XP5. Select Enable for OS Detection for Switchable Graphics 4. Select Integrated Graphics for Graphics Device14. Select Serial ATA SATA 3. Select Serial ATA SATA 4. Select Compatibility3. Click Change display settings 4. Click Advanced Settings Installing device driversInstalling the driver for 4-in-1 media card reader Installing ThinkPad Monitor File for Windows 2000/XP/Vista/711. Select Dont search, I will choose the driver to install Installing Intel Chipset Support for Windows 2000/XP/Vista/7Installing drivers and software 9. Select Install from a list or specific location AdvancedConfig menu ThinkPad SetupSecurity menu Date and time menuSupervisor Password Changing the startup sequence Startup menuLock UEFI Settings Set Minimum Length Password at unattended boot Password at restart Power-On Password Hard Disk x PasswordOther items in the Startup menu ThinkPad Setup itemsRestart menu Boot submenuDefault values are in boldface Disabled means that the function is not configuredConfig menu items adjusts power management Table 4. Config menu items continued118 User Guide Menu item Table 5. Security menu items Security menu itemsMenu item Table 6. Startup menu items Startup menu itemsUpdating your system UEFI BIOS 124 User Guide General tips for preventing problems Chapter 9. Preventing problemsMaking sure device drivers are current Getting the latest drivers using System UpdateGetting the latest drivers from the Web site Carry your computer properly Taking care of your computerBe careful about where and how you work DANGER Be gentle with your computerRegister your computer Cleaning the cover of your computerTake care in setting passwords Care for the fingerprint readerCleaning your computer display Cleaning your computer keyboard130 User Guide Using the Lenovo ThinkVantage Toolbox program Chapter 10. Troubleshooting computer problemsDiagnosing problems Using the Lenovo Solution Center programComputer stops responding TroubleshootingUsing the Lenovo Support Web site Spills on the keyboard Error messagesIf you spill something on your computer Message 0188 Invalid RFID Serialization Information Area Message 0250 System battery error 136 User Guide Errors without messages Networking Beep errorsMemory problems Ethernet problems2. Click Hardware and Sound A wireless LAN problem2. Click Performance and Maintenance, and then click System Solution6. Click Learn more about Bluetooth Settings A wireless WAN problemBluetooth problems 4. Click Bluetooth DevicesProblem You cannot connect to any Bluetooth-enabled device 142 User Guide 4. Select PIM Synchronization, and click Configure3. Click the Performance and Maintenance icon 2. Click Start Control Panel2. Click Hardware and Sound UltraNav problemsKeyboard problems Keyboard and other pointing devices4. Click Advanced Computer screen problemsDisplay and multimedia devices 2. Click Advanced Settings3. Click Advanced Settings External monitor problems3. Click Advanced 5. Click Advanced Settings10. Click Update Driver 15. Set Resolution15. Clear the Show compatible hardware check box 5. Click Advanced Settings6. Click Advanced 9. Click Properties5. Select the Extend my Windows desktop onto this monitor check box 6. Click Advanced148 User Guide 4. Double-click Sound, video and game controllers Audio problems1. Click Start Control Panel 2. Click Performance and Maintenance 1. Click Start Control Panel 2. Click Hardware and Sound3. Click Properties 1. Click Start Control Panel 2. Click Hardware and Sound150 User Guide Battery and power Fingerprint reader problemsBattery problems Power problems AC power adapter problemsStartup problems A power button problemSleep standby and hibernation problems Optical drive problems Hard disk drive problemsDrives and other storage devices 1. Click Start My Computer 5. Clear the check box for Enable CD recording on this drive3. Click Properties 1. Click Start Control Panel 2. Click Hardware and Sound Software problemsPorts and connectors Universal Serial Bus problems1. Click Start Control Panel 2. Click Performance and Maintenance, and click System158 User Guide Register your computer Download system updatesChapter 11. Getting support Before you contact LenovoProduct & Service Warranty Getting help and serviceUsing diagnostic programs Lenovo support Web siteCalling Lenovo Purchasing additional servicesTelephone numbers 162 User Guide Usage environment and your health Wireless related informationAppendix A. Regulatory information Wireless interoperabilityType 1 Antenna location Location of the UltraConnect wireless antennasType 2 Antenna location Locating wireless regulatory noticesIndustry Canada Class B emission compliance statement Export classification noticeElectronic emission notices Federal Communications Commission Declaration of ConformityDeutschland German Class B compliance statementKorea Class B compliance statement Deutschsprachiger EU Hinweis168 User Guide Lenovo product service information for TaiwanJapan VCCI Class B compliance statement Additional regulatory informationCollecting and recycling a disused Lenovo computer or monitor Appendix B. WEEE and recycling statementsEU WEEE statements Japan recycling statementsDisposing of a Lenovo computer components Battery recycling information for TaiwanRecycling information for Brazil Disposing a disused battery pack from Lenovo notebook computersBattery recycling information for the European Union Battery recycling information for the United States and CanadaAppendix B. WEEE and recycling statements 172 User Guide Lenovo United States, Inc 1009 Think Place - Building One Appendix C. NoticesMorrisville, NC U.S.A Attention Lenovo Director of Licensing Trademarks Page Part Number 1P P/N