Lenovo TD230 manual Microprocessor problems

Models: TD230

1 186
Download 186 pages 12.12 Kb
Page 24
Image 24

See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).

If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Symptom

Action

 

 

The amount of system memory

1. Make sure that:

that is displayed is less than

 

• No error LEDs are lit on the operator information panel or on the DIMM.

the amount of installed physical

 

 

• Memory mirroring does not account for the discrepancy.

memory.

 

 

 

• The memory modules are seated correctly.

 

 

• You have installed the correct type of memory.

 

 

• If you changed the memory, you updated the memory configuration in the

 

 

Setup Utility program.

 

 

• All banks of memory are enabled. The server might have automatically

 

 

disabled a memory bank when it detected a problem, or a memory bank

 

 

might have been manually disabled.

 

2.

Check the POST event log for DIMM error messages:

 

 

• If a DIMM was disabled by a systems-management interrupt (SMI), replace

 

 

the DIMM.

 

 

• If a DIMM was disabled by the user or by POST, run the Setup Utility program

 

 

and enable the DIMM.

 

3.

Make sure that there is no memory mismatch when the server is at the minimum

 

 

memory configuration.

 

4.

Add one pair of DIMMs at a time, making sure that the DIMMs in each pair

 

 

are matching.

 

5.

Reseat the DIMMs.

 

6.

Replace the DIMMs in step 5 on page 18, one at a time, in the order shown,

 

 

restarting the server each time.

 

 

Multiple rows of DIMMs in a

1. Reseat the DIMMs; then, restart the server.

branch are identified as failing.

2.

Replace the lowest-numbered DIMMs with identical known good DIMMs;

 

 

 

then, restart the server. Repeat as necessary. If the failures continue after all

 

 

identified pairs are replaced, go to step 4 on page 18.

 

3.

Return the removed DIMMs, one pair at a time, to their original connectors,

 

 

restarting the server after each pair, until a pair fails. Replace each DIMM in the

 

 

failed pair with an identical known good DIMM, restarting the server after you

 

 

reinstall each DIMM. Replace the failed DIMM. Repeat step 3 on page 18 until

 

 

you have tested all removed DIMMs.

 

4.

(Trained service technician only) Replace the system board.

 

 

 

Microprocessor problems

Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).

If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

18ThinkServer TD230 Hardware Maintenance Manual

Page 24
Image 24
Lenovo TD230 manual Microprocessor problems