Symptom

Action

 

 

 

5. If you just installed an optional device, remove it, and restart the server. If

 

the server now starts, you might have installed more devices than the power

 

supply supports.

 

6. See “Solving undetermined problems” on page 24.

 

 

The server does not turn off.

1. Determine whether you are using an Advanced Configuration and Power

 

Interface (ACPI) or a non-ACPI operating system. If you are using a non-ACPI

 

operating system, do the following:

 

a. Press Ctrl+Alt+Delete.

 

b. Turn off the server by pressing the power-control button for 5 seconds.

 

c. Restart the server.

 

d. If the server fails the POST and the power-control button does not work,

 

disconnect the power cord for 20 seconds; then, reconnect the power cord

 

and restart the server.

 

2. If the problem remains or if you are using an ACPI-aware operating system,

 

suspect the system board.

 

 

The server unexpectedly shuts

See “Solving undetermined problems” on page 24.

down, and the LEDs on the

 

operator information panel are

 

not lit.

 

 

 

Serial port problems

Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).

If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Symptom

Action

 

 

The number of serial ports that

1. Make sure that:

are identified by the operating

 

• Each port is assigned a unique address in the Setup Utility program and

system is less than the number

 

none of the serial ports is disabled.

of installed serial ports.

 

• The serial port adapter (if one is present) is seated correctly.

 

2.

Reseat the serial port adapter.

 

3.

Replace the serial port adapter.

 

 

A serial device does not work.

1. Make sure that:

 

 

• The device is compatible with the server.

 

 

• The serial port is enabled and is assigned a unique address.

 

 

• The device is connected to the correct connector.

 

2.

Reseat the following components:

 

 

a. Failing serial device

 

 

b. Serial cable

 

3.

Replace the following components one at a time, in the order shown, restarting

 

 

the server each time:

 

 

a. Failing serial device

 

 

b. Serial cable

 

 

c. (Trained service technician only) System board

 

 

 

22ThinkServer TD230 Hardware Maintenance Manual

Page 28
Image 28
Lenovo TD230 manual Serial port problems