Other printing problems (continued)
Problem | Action |
|
|
Paper does not feed properly. | Make sure you’re using recommended paper or other media. |
|
|
| Make sure the adjustable guides in the tray or multipurpose feeder are adjusted |
| properly for the paper you loaded. |
|
|
| Make sure the stack of media does not exceed the maximum stack height |
| indicated on the tray or feeder. |
|
|
| Make sure the paper you load in the trays fits under the two corner tabs at the |
| front of the tray. |
|
|
The printer does not recognize a | The printer can only recognize A3 and B4 size paper or 11x17 and legal size |
paper size loaded in the tray. | paper. You must decide which paper sizes you want your trays to support. |
| Choose the appropriate setting from the Size Detection menu item in the Paper |
| Menu. See page 21 for more information. |
| You can load the paper sizes your trays don’t support in the multipurpose feeder. |
| When using the multipurpose feeder, always select the correct paper size from |
| the operator panel or from the driver. |
|
|
The printer seems slow to print. | If you set Print Quality to 1200 Image Quality, it may take longer to print some |
| complex jobs or jobs formatted for larger paper. Select another Print Quality |
| setting if you need the job to print faster. See page 15 or page 61 for more infor- |
| mation. |
|
|
| Make sure you select the appropriate Paper Type setting before sending a job to |
| print. |
|
|
| If you set the Paper Type to Transparency or Card Stock, the printer increases |
| the fuser temperature and slows printing to 3 ppm to improve the print quality. |
| After printing on these media, the printer requires additional time to cool the |
| fuser after you select another Paper Type setting (such as Plain Paper or |
| Letterhead). |
|
|
| If Printer Usage is set to Maximum Yield, the printer must adjust the photocon- |
| ductors as it prepares to print a color page after printing a mono page. The |
| printer performs this same calibration each time you turn the printer on and |
| each time you open and close the top cover. Depending on the types of jobs you |
| print, these adjustments may significantly slow print time. |
| Setting Timing Adjustment to Gear Only may decrease the time necessary to |
| complete the calibration, but you may notice inconsistent color registration on |
| your printed pages. |
| See page 33 or page 63 for more information about these settings. |
|
|
| Reduce the complexity of your print job. Eliminating the number and size of |
| fonts, the number and complexity of images, and the number of pages in a job |
| may increase print speed. |
|
|
| Set Page Protect Off from the Setup Menu. See page 32 for more information. |
|
|
116 Chapter 7: Solving printer problems