Users Guide
November
Contents
Printing
Loading paper and specialty media
Paper and specialty media guide
Understanding printer menus
Maintaining the printer 148
Administrative support 158
Troubleshooting 172
Clearing jams 161
212
Safety information
Safety information
Safety information
Learning about the printer
Learning about the printer
Finding information about the printer
What are you looking for? Find it here
Selecting a location for the printer
Other countries and regions -See the printed
Printer configurations
Understanding the printer control panel
Multipurpose feeder
Description
Learning about the printer
Understanding the home screen
Understanding the home screen
Understanding the home screen
Touch
Using the touch-screen buttons
Sample touch screen
Touch Search Held Jobs Search current held jobs
Other touch-screen buttons
Understanding the home screen
Features
Feature Description
Setting up and using the home screen applications
Setting up and using the home screen applications
Accessing the Embedded Web Server
Finding the IP address of the printer
Background and Idle Screen
To configure Forms and Favorites, do the following
Activating the home screen applications
Forms and Favorites
Eco‑Settings
Showroom
Remote Operator Panel
Click Configure Export
Click Configure Import
Additional printer setup
Additional printer setup
Installing internal options
Available internal options
Using the security lock feature
Accessing the system board
Hard disk connector
Page
Installing a memory card
Notch
Ridge
Installing a flash memory or firmware card
Plastic pins
Metal pins
Installing an Internal Solutions Port
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Page
Page
Installing a printer hard disk
Additional printer setup Reattach the system board cover
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Additional printer setup Reattach the system board cover
Removing a printer hard disk
Order of installation
Installing optional trays
Supported finishing features
Standard bin
Standard bin
Finisher bin
Finisher bin
Executive Folio
Finishing features
Attaching cables
Legal Letter Statement Universal Envelopes any size Oficio
Reports Menu Settings
Verifying printer setup
Printing a menu settings
Ethernet port
Setting up the printer software
Printing a network setup
Installing the printer software
Windows
Click Update Now ‑ Ask Printer
Updating available options in the printer driver
Windows 7 or earlier
Setting up wireless printing
Preparing to set up the printer on a wireless network
Installing the printer on a wireless network Windows
Installing the printer on a wireless network Macintosh
Prepare to configure the printer
Mac OS X version 10.5 or later
Configure the printer for wireless access
Enter the printer information
Applications Internet Connect AirPort
Click +
Configure your computer to use the printer wirelessly
Double‑click Printer Setup Utility or Print Center
From the Finder, navigate to Applications Utilities
Installing the printer on an Ethernet network
Click Default Browser tab More Printers
From the Printer List, click Add
Mac OS X version 10.5 or later
Select Ethernet connection, and then click Continue
Mac OS X version 10.4 or earlier
Mac OS X version
For Windows users
Setting up serial printing
Windows 7 or earlier
Click Continue Finish
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Saving paper and toner
Using recycled paper
Minimizing your printers environmental impact
Conserving supplies
Reducing printer noise
Using Eco‑Mode
Saving energy
Choose
Using the Embedded Web Server
Adjusting Sleep Mode
Using Hibernate Mode
Using the printer control panel
Click Settings General Settings
Adjusting the brightness of the display
Click Settings General Settings Sleep Button Settings
Recycling
Recycling Lexmark products
Recycling Lexmark packaging
Returning Lexmark cartridges for reuse or recycling
Loading paper and specialty media
Setting the paper size and type
Configuring Universal paper settings
Loading paper and specialty media
Loading the standard or optional 550‑sheet tray
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Loading the 2000‑sheet high‑capacity feeder
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Loading the multipurpose feeder
Paper Envelopes Transparencies
Linking and unlinking trays
Linking trays
Unlinking trays
Paper Menu Bin Setup
Click Settings Paper Menu Custom Name type a name Submit
Linking exit bins
Configuring a custom name
Assigning a custom paper type name
Paper Menu Paper Size/Type
Paper guidelines
Paper characteristics
Paper and specialty media guide
Paper and specialty media guide
Unacceptable paper
Selecting paper
Selecting preprinted forms and letterhead
Using recycled paper and other office papers
Storing paper
Supported paper sizes, types, and weights
Supported paper sizes
Supported paper types and weights
Paper and specialty media guide
Printing a document
Adjusting toner darkness
Printing
Printing a document
Printing from a flash drive
Click Settings Print Settings Quality Menu Toner Darkness
Adjust the toner darkness setting Click Submit
Printing from a mobile device
Supported flash drives and file types
Flash drive File type
Tips on using envelopes
Tips on using letterhead
Tips on using transparencies
Printing specialty documents
Page
Storing print jobs in the printer
Tips on using card stock
Printing confidential and other held jobs
Print job type Description
Printing a font sample list
Printing information pages
Printing confidential and other held jobs
Print
Canceling a print job from the computer
Canceling a print job
Canceling a print job from the printer control panel
Printing a directory list
Understanding printer menus
Menus list
Understanding printer menus
Supplies menu
Menu item Cyan Cartridge
Menu item
Default Source menu
Paper menu
Menu item Description
Paper Size/Type menu
Tray x Size
Tray x Type
MP Feeder Size
MP Feeder Type
Manual Envelope Size
Manual Paper Size
Manual Paper Type
Manual Envelope Type
Configure MP menu
Substitute Size menu
Paper Texture menu
Labels Texture
Glossy Texture
Heavy Glossy Texture
Vinyl Labels Texture
Paper Weight menu
Envelope Weight
Vinyl Labels Weight
Bond Weight
Rough Envelope Weight
Paper Loading menu
Rough/Cotton Loading
Custom Types menu
Heavy Loading
Custom x Loading
Custom Bin Names menu
Universal Setup menu
Custom Names menu
Understanding printer menus 100
Bin Setup menu
Understanding printer menus 101
Reports menu
Reports menu
Understanding printer menus 102
Standard Network or Network x menus
Network/Ports menu
Active NIC menu
Understanding printer menus 103
Network Buffer
Standard Network Setup
Understanding printer menus 104
Job Buffering
TCP/IP menu
Network Reports menu
Network Card menu
Understanding printer menus 105
IPv6 menu
Understanding printer menus 106
Wireless menu
Understanding printer menus 107
AppleTalk menu
Understanding printer menus 108
Standard USB menu
Understanding printer menus 109
USB Buffer
ENA Address
Parallel x menu
Understanding printer menus 110
ENA Netmask
Advanced Status
Understanding printer menus 111
Parallel Buffer
Protocol
Understanding printer menus 112
Parallel Mode
Serial x menu
Honor Init
Understanding printer menus 113
Serial Buffer
Understanding printer menus 114
Smtp Setup menu
Understanding printer menus 115
Confidential Print menu
Miscellaneous Security Settings menu
Security menu
Understanding printer menus 116
Disk Wiping menu
Understanding printer menus 117
Security Audit Log menu
Understanding printer menus 118
Menu item Export Log
Set Date and Time menu
Understanding printer menus 119
Understanding printer menus 120
Settings menu
General Settings menu
Display Language
Understanding printer menus 121
Quiet Mode
Run Initial setup
Keyboard
Understanding printer menus 122
Paper Sizes
Displayed Information
Date Format
Understanding printer menus 123
Home screen customization
Time Format
Understanding printer menus 124
Alarms
Timeouts
Understanding printer menus 125
Print Recovery
Understanding printer menus 126
Flash Drive menu
Understanding printer menus 127
Menu item Copies
Understanding printer menus 128
Understanding printer menus 129
Setup menu
Understanding printer menus 130
Job Accounting menu
Understanding printer menus 131
Menu item Download Target
Understanding printer menus 132
Copies
Finishing menu
Understanding printer menus 133
Separator Source
Understanding printer menus 134
Staple Job
Offset Pages
Quality menu
Understanding printer menus 135
Understanding printer menus 136
Understanding printer menus 137
Spot Color Replacement
Color Adjust
Manual Color
Utilities menu
Understanding printer menus 138
XPS menu
PostScript menu
Understanding printer menus 139
PCL Emul menu
Understanding printer menus 140
Understanding printer menus 141
Tray Renumber
Html menu
Understanding printer menus 142
Image menu
Understanding printer menus 143
Help menu
Understanding printer menus 144
Erasing volatile memory
Securing the memory before moving the printer
Statement of Volatility
Securing the memory before moving the printer 145
Erasing non‑volatile memory
Touch Wipe All Settings
Touch Back Exit Config Menu
Erasing printer hard disk memory
Touch Back, and then Exit Config Menu
Configuring printer hard disk encryption
Touch Disk Encryption Enable
Securing the memory before moving the printer 147
Maintaining the printer
Cleaning the exterior of the printer
Cleaning the printhead lenses
Maintaining the printer 148
Storing supplies
Checking the status of supplies from a network computer
Checking the status of supplies
Ordering supplies
Ordering a print cartridge
Ordering staple cartridges
Ordering a fuser or a transfer module
Ordering a waste toner bottle
Recommended print cartridge and part number
Replacing a print cartridge
Ordering a cleaning kit
Replacing supplies
Maintaining the printer 152
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Replacing the waste toner bottle
Maintaining the printer 155 Close the front door
Moving the printer
Before moving the printer
Moving the printer to another location
Shipping the printer
Using the Embedded Web Server
Administrative support
Finding advanced networking and administrator information
Checking the virtual display
Setting up e‑mail alerts
Click Settings
Viewing reports
Restoring factory default settings
Administrative support 160
Settings General Settings Factory Defaults Restore Now
Understanding jam numbers and locations
Clearing jams
Avoiding jams
Clearing jams 161
Clearing jams 162
Area Jam numbers What to do
460‑461
Paper jam
Clearing jams 163
Paper jam under the fuser
Paper jams
Paper jam in the fuser
Clearing jams 164
Clearing jams 165
24x paper jam
Paper jam in Tray
Clearing jams 166
Paper jam in the optional trays
Clearing jams 167
460-461 paper jams
Clearing jams 169
431-454, and 456-458 paper jams
Staple jam
Press the latch to open the stapler door
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Page
Troubleshooting
Checking an unresponsive printer
Understanding printer messages
Change paper source to paper size paper type
Change paper source to custom string
Change paper source to custom string load orientation
Close paper transport cover
Close finisher side door
Disk problem
Close tray door
Close finisher top cover
Install envelope feeder
Error reading USB drive. Remove USB
Install bin
Insert staple cartridge
Load src with custom type name
Install Tray
Troubleshooting 176
Load src with custom string
Load Manual Feeder with custom string
Load src with type size
Load Manual Feeder with custom type name
Load Manual Feeder with paper type paper size
Reattach bin
Troubleshooting 178
Paper changes needed
Reattach bin x y
Remove paper from standard output bin
Restore held jobs?
Some held jobs were not restored
Remove paper from bin
Xx Missing or defective color cartridge
Insufficient memory to support Resource Save feature
Printer service required
Xx color cartridge part number unsupported by device
Insufficient memory for Flash Memory Defragment operation
Insufficient memory, some held jobs will not be restored
Insufficient memory to collate job
Insufficient memory, some Held Jobs were deleted
Network x software error
Serial option x error
Standard network software error
Defective flash detected
Standard USB port disabled
Parallel port x disabled
Serial port x disabled
Standard parallel port disabled
Too many disks installed
Configuration change, some held jobs were not restored
Input config error
Too many flash options installed
Remove defective disk
Too many trays attached
Incompatible output bin
Disk full
Xx Waste toner bottle nearly full
Xx Replace fuser
Xx Fuser missing
Xx Replace waste toner bottle
Xx color cartridge low
Solving printing problems
Emulation error, load emulation option
Xx Color cartridge very low
Error message about reading USB drive appears
Print jobs do not print
Confidential and other held jobs do not print
Print job takes longer than expected
Tray linking does not work
Job prints from the wrong tray or on the wrong paper
Incorrect characters print
Large jobs do not collate
An application error has occurred
Solving home screen applications problems
Solving option problems
Unexpected page breaks
Paper tray problems
Sheet drawer problems
Internal Solutions Port does not operate correctly
Cannot detect flash memory card
Cannot detect printer hard disk
Memory card
Solving paper feed problems
Internal print server does not operate correctly
USB/parallel interface card does not operate correctly
Jammed pages are not reprinted
Solving print quality problems
Paper jam message remains after jam is cleared
Printer is printing blank pages
Clipped images
Check the Paper Size Setting
Characters have jagged or uneven edges
Make Sure the Toner or Print Cartridge is not LOW on Toner
Fine horizontal lines appear on color pages
Troubleshooting 197
Check the Paper Type and Weight Settings
Shadow images appear on prints
Incorrect margins
Troubleshooting 198
Gray background on prints
Make Sure There is no Worn or Defective Print Cartridge
Make Sure the Transfer Belt is not Defective
Paper curl
Make Sure There is no Defective Print Cartridge
Load Paper from a Fresh Package
Troubleshooting 200
Print irregularities
Make Sure the Fuser is not Defective
Print is too light
Troubleshooting 201
Print is too dark
Avoid Textured Paper with Rough Finishes
Troubleshooting 202
Repeating defects appear on prints
Replace the Print Cartridge
Solid color or black pages appear on prints
Troubleshooting 203
Skewed print
Replace the Fuser
Ensure That the Fill Pattern is Correct
Troubleshooting 204
Black or white streaks appear on transparencies or paper
Check the Paper Type
Streaked horizontal lines appear on prints
Toner fog or background shading appears on a
Toner rubs off
Troubleshooting 206
Check the Paper Texture Setting
Transparency print quality is poor
Uneven print density
Solving color quality problems
FAQ about color printing
Make Sure There is no Defective or Worn Print Cartridge
Troubleshooting 208
Printed page appears tinted. Can I adjust the color?
What is manual color correction?
Manual Color menu
Troubleshooting 209
What are detailed Color Samples and how do I access them?
Object type Color conversion tables
Click Configuration Color Samples Detailed Options
Embedded Web Server does not open
Contacting customer support
Mail
Troubleshooting 211
Tech Library
Live chat
212
Product information
Edition notice
November
Trademarks
213
Noise emission levels
Modular component notice
Licensing notices
214
Battery notice Static sensitivity notice
215
Product power consumption
Temperature information
Power consumption
Laser notice
Industry Canada compliance statement
Sleep Mode
Off mode
Avis de conformité aux normes de l’industrie du Canada
Radio interference notice
Regulatory notices for wireless products
European Community EC directives conformity
Exposure to radio frequency radiation
Industry Canada Canada
219
220
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
Limited warranty
Lexmark International, Inc., Lexington, KY
221
Limited warranty service
Extent of limited warranty
222
Additional rights
Patent acknowledgment
Limitation of liability
223
224
Index
Numerics
Index 225
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