Lexmark 47BT001, 47B0001, 792de Cannot detect flash memory card, Cannot detect printer hard disk

Troubleshooting 193

LOAD PAPER

If the tray is empty, then load paper in the tray or feeder

CLEAR ANY JAMS

Open the side door of the tray or feeder, and then remove any jammed paper.

AVOID PAPER JAMS

•Flex the paper.

•Make sure the drawer is properly installed.

•Make sure paper is loaded correctly.

•Make sure the paper stack you load does not exceed the maximum stack height indicated in the tray.

•Make sure the paper or specialty media meets specifications and is not damaged.

•Make sure the guides are positioned correctly for the paper size loaded.

Cannot detect flash memory card

Make sure the flash memory card is securely connected to the printer system board.

Cannot detect printer hard disk

Make sure the printer hard disk is securely connected to the printer system board.

Internal Solutions Port does not operate correctly

Try one or more of the following:

CHECK THE INTERNAL SOLUTIONS PORT (ISP) CONNECTIONS

Make sure the ISP is securely connected to the printer system board.

CHECK THE CABLE

Make sure you are using the correct cable and that it is securely connected to the Internal Solutions (ISP) port.

MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY

For information on installing the network printing software, see the Networking Guide on the Software and Documentation CD.