Troubleshooting

199

Light colored line, white line, or incorrectly colored line appears on prints

ABCDE

A

B

 

DE

ABCDE

 

A

B

 

DE

 

 

A

B

 

DE

 

 

 

 

Try one or more of the following:

MAKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE

Replace the defective print cartridge.

MAKE SURE THE TRANSFER BELT IS NOT DEFECTIVE

Replace the defective transfer belt. For more information, see the instruction sheet that came with the replacement part.

Paper curl

Try one or more of the following:

CHECK THE PAPER TYPE AND WEIGHT SETTINGS

Make sure the paper type and weight settings match the paper loaded in the tray or feeder:

1From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.

2Before sending the print job, specify the correct paper type setting:

For Windows users, specify the paper type from Print Properties.

For Macintosh users, specify the paper type from the Print dialog.

LOAD PAPER FROM A FRESH PACKAGE

Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.

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Image 199
Lexmark 47BT001 Paper curl, Make Sure There is no Defective Print Cartridge, Make Sure the Transfer Belt is not Defective