Users Guide
November
Contents
Loading paper and specialty media
Paper and specialty media guide
Printing
Understanding printer menus
Administrative support 158
Troubleshooting 172
Maintaining the printer 148
Clearing jams 161
212
Safety information
Safety information
Safety information
Learning about the printer
Finding information about the printer
Learning about the printer
What are you looking for? Find it here
Selecting a location for the printer
Other countries and regions -See the printed
Printer configurations
Multipurpose feeder
Understanding the printer control panel
Description
Learning about the printer
Understanding the home screen
Understanding the home screen
Understanding the home screen
Touch
Sample touch screen
Using the touch-screen buttons
Touch Search Held Jobs Search current held jobs
Other touch-screen buttons
Understanding the home screen
Features
Feature Description
Setting up and using the home screen applications
Accessing the Embedded Web Server
Setting up and using the home screen applications
Finding the IP address of the printer
To configure Forms and Favorites, do the following
Activating the home screen applications
Background and Idle Screen
Forms and Favorites
Showroom
Eco‑Settings
Remote Operator Panel
Click Configure Export
Click Configure Import
Additional printer setup
Installing internal options
Additional printer setup
Available internal options
Using the security lock feature
Accessing the system board
Hard disk connector
Page
Installing a memory card
Notch
Ridge
Plastic pins
Installing a flash memory or firmware card
Metal pins
Installing an Internal Solutions Port
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Page
Page
Installing a printer hard disk
Additional printer setup Reattach the system board cover
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Page
Page
Additional printer setup Reattach the system board cover
Removing a printer hard disk
Order of installation
Installing optional trays
Supported finishing features
Standard bin
Finisher bin
Standard bin
Finisher bin
Finishing features
Attaching cables
Executive Folio
Legal Letter Statement Universal Envelopes any size Oficio
Verifying printer setup
Printing a menu settings
Reports Menu Settings
Ethernet port
Printing a network setup
Setting up the printer software
Installing the printer software
Click Update Now ‑ Ask Printer
Updating available options in the printer driver
Windows
Windows 7 or earlier
Setting up wireless printing
Preparing to set up the printer on a wireless network
Installing the printer on a wireless network Windows
Installing the printer on a wireless network Macintosh
Prepare to configure the printer
Configure the printer for wireless access
Enter the printer information
Mac OS X version 10.5 or later
Applications Internet Connect AirPort
Configure your computer to use the printer wirelessly
Double‑click Printer Setup Utility or Print Center
Click +
From the Finder, navigate to Applications Utilities
Click Default Browser tab More Printers
Installing the printer on an Ethernet network
From the Printer List, click Add
Mac OS X version 10.5 or later
Select Ethernet connection, and then click Continue
Mac OS X version 10.4 or earlier
Mac OS X version
For Windows users
Setting up serial printing
Windows 7 or earlier
Click Continue Finish
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Using recycled paper
Minimizing your printers environmental impact
Saving paper and toner
Conserving supplies
Using Eco‑Mode
Saving energy
Reducing printer noise
Choose
Adjusting Sleep Mode
Using Hibernate Mode
Using the Embedded Web Server
Using the printer control panel
Adjusting the brightness of the display
Click Settings General Settings Sleep Button Settings
Click Settings General Settings
Recycling
Recycling Lexmark packaging
Recycling Lexmark products
Returning Lexmark cartridges for reuse or recycling
Setting the paper size and type
Configuring Universal paper settings
Loading paper and specialty media
Loading paper and specialty media
Loading the standard or optional 550‑sheet tray
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Loading the 2000‑sheet high‑capacity feeder
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Loading the multipurpose feeder
Paper Envelopes Transparencies
Linking and unlinking trays
Linking trays
Paper Menu Bin Setup
Click Settings Paper Menu Custom Name type a name Submit
Unlinking trays
Linking exit bins
Assigning a custom paper type name
Configuring a custom name
Paper Menu Paper Size/Type
Paper characteristics
Paper and specialty media guide
Paper guidelines
Paper and specialty media guide
Selecting paper
Unacceptable paper
Selecting preprinted forms and letterhead
Using recycled paper and other office papers
Storing paper
Supported paper sizes, types, and weights
Supported paper sizes
Supported paper types and weights
Paper and specialty media guide
Adjusting toner darkness
Printing
Printing a document
Printing a document
Click Settings Print Settings Quality Menu Toner Darkness
Adjust the toner darkness setting Click Submit
Printing from a flash drive
Printing from a mobile device
Supported flash drives and file types
Flash drive File type
Tips on using letterhead
Tips on using transparencies
Tips on using envelopes
Printing specialty documents
Page
Tips on using card stock
Printing confidential and other held jobs
Storing print jobs in the printer
Print job type Description
Printing information pages
Printing confidential and other held jobs
Printing a font sample list
Print
Canceling a print job
Canceling a print job from the printer control panel
Canceling a print job from the computer
Printing a directory list
Menus list
Understanding printer menus
Understanding printer menus
Supplies menu
Menu item Cyan Cartridge
Default Source menu
Paper menu
Menu item
Menu item Description
Tray x Size
Paper Size/Type menu
Tray x Type
MP Feeder Size
MP Feeder Type
Manual Paper Size
Manual Paper Type
Manual Envelope Size
Manual Envelope Type
Substitute Size menu
Configure MP menu
Paper Texture menu
Glossy Texture
Heavy Glossy Texture
Labels Texture
Vinyl Labels Texture
Paper Weight menu
Vinyl Labels Weight
Bond Weight
Envelope Weight
Rough Envelope Weight
Paper Loading menu
Custom Types menu
Heavy Loading
Rough/Cotton Loading
Custom x Loading
Universal Setup menu
Custom Names menu
Custom Bin Names menu
Understanding printer menus 100
Bin Setup menu
Understanding printer menus 101
Reports menu
Reports menu
Understanding printer menus 102
Network/Ports menu
Active NIC menu
Standard Network or Network x menus
Understanding printer menus 103
Standard Network Setup
Understanding printer menus 104
Network Buffer
Job Buffering
Network Reports menu
Network Card menu
TCP/IP menu
Understanding printer menus 105
IPv6 menu
Understanding printer menus 106
Wireless menu
Understanding printer menus 107
AppleTalk menu
Understanding printer menus 108
Understanding printer menus 109
Standard USB menu
USB Buffer
Parallel x menu
Understanding printer menus 110
ENA Address
ENA Netmask
Understanding printer menus 111
Parallel Buffer
Advanced Status
Protocol
Parallel Mode
Serial x menu
Understanding printer menus 112
Honor Init
Understanding printer menus 113
Serial Buffer
Understanding printer menus 114
Smtp Setup menu
Understanding printer menus 115
Miscellaneous Security Settings menu
Security menu
Confidential Print menu
Understanding printer menus 116
Disk Wiping menu
Understanding printer menus 117
Understanding printer menus 118
Security Audit Log menu
Menu item Export Log
Set Date and Time menu
Understanding printer menus 119
Settings menu
General Settings menu
Understanding printer menus 120
Display Language
Quiet Mode
Run Initial setup
Understanding printer menus 121
Keyboard
Paper Sizes
Understanding printer menus 122
Displayed Information
Understanding printer menus 123
Home screen customization
Date Format
Time Format
Understanding printer menus 124
Timeouts
Alarms
Understanding printer menus 125
Print Recovery
Understanding printer menus 126
Understanding printer menus 127
Flash Drive menu
Menu item Copies
Understanding printer menus 128
Understanding printer menus 129
Setup menu
Understanding printer menus 130
Understanding printer menus 131
Job Accounting menu
Menu item Download Target
Understanding printer menus 132
Finishing menu
Understanding printer menus 133
Copies
Separator Source
Staple Job
Understanding printer menus 134
Offset Pages
Quality menu
Understanding printer menus 135
Understanding printer menus 136
Spot Color Replacement
Color Adjust
Understanding printer menus 137
Manual Color
Utilities menu
Understanding printer menus 138
PostScript menu
XPS menu
Understanding printer menus 139
PCL Emul menu
Understanding printer menus 140
Understanding printer menus 141
Tray Renumber
Html menu
Understanding printer menus 142
Image menu
Understanding printer menus 143
Help menu
Understanding printer menus 144
Securing the memory before moving the printer
Statement of Volatility
Erasing volatile memory
Securing the memory before moving the printer 145
Touch Wipe All Settings
Touch Back Exit Config Menu
Erasing non‑volatile memory
Erasing printer hard disk memory
Configuring printer hard disk encryption
Touch Disk Encryption Enable
Touch Back, and then Exit Config Menu
Securing the memory before moving the printer 147
Cleaning the exterior of the printer
Cleaning the printhead lenses
Maintaining the printer
Maintaining the printer 148
Storing supplies
Checking the status of supplies
Ordering supplies
Checking the status of supplies from a network computer
Ordering a print cartridge
Ordering a fuser or a transfer module
Ordering a waste toner bottle
Ordering staple cartridges
Recommended print cartridge and part number
Ordering a cleaning kit
Replacing supplies
Replacing a print cartridge
Maintaining the printer 152
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Page
Replacing the waste toner bottle
Maintaining the printer 155 Close the front door
Moving the printer
Before moving the printer
Moving the printer to another location
Shipping the printer
Administrative support
Finding advanced networking and administrator information
Using the Embedded Web Server
Checking the virtual display
Click Settings
Setting up e‑mail alerts
Viewing reports
Administrative support 160
Restoring factory default settings
Settings General Settings Factory Defaults Restore Now
Clearing jams
Avoiding jams
Understanding jam numbers and locations
Clearing jams 161
Area Jam numbers What to do
Clearing jams 162
460‑461
Paper jam
Clearing jams 163
Paper jams
Paper jam in the fuser
Paper jam under the fuser
Clearing jams 164
Clearing jams 165
Paper jam in Tray
24x paper jam
Clearing jams 166
Paper jam in the optional trays
Clearing jams 167
460-461 paper jams
431-454, and 456-458 paper jams
Staple jam
Clearing jams 169
Press the latch to open the stapler door
Page
Page
Checking an unresponsive printer
Troubleshooting
Understanding printer messages
Change paper source to custom string
Change paper source to custom string load orientation
Change paper source to paper size paper type
Close paper transport cover
Disk problem
Close tray door
Close finisher side door
Close finisher top cover
Error reading USB drive. Remove USB
Install bin
Install envelope feeder
Insert staple cartridge
Install Tray
Troubleshooting 176
Load src with custom type name
Load src with custom string
Load src with type size
Load Manual Feeder with custom type name
Load Manual Feeder with custom string
Load Manual Feeder with paper type paper size
Troubleshooting 178
Paper changes needed
Reattach bin
Reattach bin x y
Restore held jobs?
Some held jobs were not restored
Remove paper from standard output bin
Remove paper from bin
Insufficient memory to support Resource Save feature
Printer service required
Xx Missing or defective color cartridge
Xx color cartridge part number unsupported by device
Insufficient memory, some held jobs will not be restored
Insufficient memory to collate job
Insufficient memory for Flash Memory Defragment operation
Insufficient memory, some Held Jobs were deleted
Serial option x error
Standard network software error
Network x software error
Defective flash detected
Parallel port x disabled
Serial port x disabled
Standard USB port disabled
Standard parallel port disabled
Configuration change, some held jobs were not restored
Input config error
Too many disks installed
Too many flash options installed
Too many trays attached
Incompatible output bin
Remove defective disk
Disk full
Xx Replace fuser
Xx Fuser missing
Xx Waste toner bottle nearly full
Xx Replace waste toner bottle
Solving printing problems
Emulation error, load emulation option
Xx color cartridge low
Xx Color cartridge very low
Error message about reading USB drive appears
Print jobs do not print
Confidential and other held jobs do not print
Print job takes longer than expected
Job prints from the wrong tray or on the wrong paper
Incorrect characters print
Tray linking does not work
Large jobs do not collate
Solving home screen applications problems
Solving option problems
An application error has occurred
Unexpected page breaks
Paper tray problems
Sheet drawer problems
Cannot detect flash memory card
Internal Solutions Port does not operate correctly
Cannot detect printer hard disk
Solving paper feed problems
Internal print server does not operate correctly
Memory card
USB/parallel interface card does not operate correctly
Solving print quality problems
Paper jam message remains after jam is cleared
Jammed pages are not reprinted
Printer is printing blank pages
Check the Paper Size Setting
Characters have jagged or uneven edges
Clipped images
Make Sure the Toner or Print Cartridge is not LOW on Toner
Troubleshooting 197
Check the Paper Type and Weight Settings
Fine horizontal lines appear on color pages
Shadow images appear on prints
Troubleshooting 198
Gray background on prints
Incorrect margins
Make Sure There is no Worn or Defective Print Cartridge
Paper curl
Make Sure There is no Defective Print Cartridge
Make Sure the Transfer Belt is not Defective
Load Paper from a Fresh Package
Print irregularities
Troubleshooting 200
Make Sure the Fuser is not Defective
Troubleshooting 201
Print is too dark
Print is too light
Avoid Textured Paper with Rough Finishes
Repeating defects appear on prints
Troubleshooting 202
Replace the Print Cartridge
Troubleshooting 203
Skewed print
Solid color or black pages appear on prints
Replace the Fuser
Troubleshooting 204
Black or white streaks appear on transparencies or paper
Ensure That the Fill Pattern is Correct
Check the Paper Type
Streaked horizontal lines appear on prints
Toner fog or background shading appears on a
Troubleshooting 206
Check the Paper Texture Setting
Toner rubs off
Transparency print quality is poor
Solving color quality problems
FAQ about color printing
Uneven print density
Make Sure There is no Defective or Worn Print Cartridge
Printed page appears tinted. Can I adjust the color?
Troubleshooting 208
What is manual color correction?
Troubleshooting 209
What are detailed Color Samples and how do I access them?
Manual Color menu
Object type Color conversion tables
Embedded Web Server does not open
Click Configuration Color Samples Detailed Options
Contacting customer support
Troubleshooting 211
Tech Library
Mail
Live chat
Product information
Edition notice
212
November
Trademarks
213
Modular component notice
Licensing notices
Noise emission levels
214
Battery notice Static sensitivity notice
215
Temperature information
Power consumption
Product power consumption
Laser notice
Sleep Mode
Off mode
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
Regulatory notices for wireless products
European Community EC directives conformity
Radio interference notice
Exposure to radio frequency radiation
Industry Canada Canada
219
220
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
Lexmark International, Inc., Lexington, KY
Limited warranty
221
Extent of limited warranty
Limited warranty service
222
Patent acknowledgment
Limitation of liability
Additional rights
223
224
Numerics
Index
Index 225
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