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Lexmark 47B0001, 47BT001, 792de manual Clearing jams 165

Models: 792de 47B0001 47BT001

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Page 165

Clearing jams

165

230 paper jam

1Open the side door of the printer.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

2Slide the latch to open the duplex cover.

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3Grasp the jammed paper, and then gently pull it out. Note: Make sure all paper fragments are removed.

4Close the duplex cover.

5Close the side door of the printer.

6From the printer control panel, touch Continue, jam cleared.

Image 165

Lexmark 47B0001, 47BT001, 792de manual Clearing jams 165

Contents

November Users GuideContents Paper and specialty media guide Loading paper and specialty mediaPrinting Understanding printer menusTroubleshooting 172 Administrative support 158Maintaining the printer 148 Clearing jams 161212 Safety information Safety informationSafety information Finding information about the printer Learning about the printerLearning about the printer What are you looking for? Find it hereOther countries and regions -See the printed Selecting a location for the printerPrinter configurations Understanding the printer control panel Multipurpose feederDescription Learning about the printer Understanding the home screen Understanding the home screenUnderstanding the home screen TouchUsing the touch-screen buttons Sample touch screenTouch Search Held Jobs Search current held jobs Understanding the home screen Other touch-screen buttonsFeature Description FeaturesAccessing the Embedded Web Server Setting up and using the home screen applicationsSetting up and using the home screen applications Finding the IP address of the printerActivating the home screen applications To configure Forms and Favorites, do the followingBackground and Idle Screen Forms and FavoritesEco‑Settings ShowroomRemote Operator Panel Click Configure Import Click Configure ExportInstalling internal options Additional printer setupAdditional printer setup Available internal optionsUsing the security lock feature Accessing the system board Hard disk connector Page Installing a memory card Ridge NotchInstalling a flash memory or firmware card Plastic pinsMetal pins Installing an Internal Solutions Port Page Page Page Additional printer setup Reattach the system board cover Installing a printer hard diskPage Page Page Additional printer setup Reattach the system board cover Removing a printer hard disk Installing optional trays Order of installationSupported finishing features Finisher bin Standard binStandard bin Finisher binAttaching cables Finishing featuresExecutive Folio Legal Letter Statement Universal Envelopes any size OficioPrinting a menu settings Verifying printer setupReports Menu Settings Ethernet portSetting up the printer software Printing a network setupInstalling the printer software Updating available options in the printer driver Click Update Now ‑ Ask PrinterWindows Windows 7 or earlierPreparing to set up the printer on a wireless network Setting up wireless printingInstalling the printer on a wireless network Windows Prepare to configure the printer Installing the printer on a wireless network MacintoshEnter the printer information Configure the printer for wireless accessMac OS X version 10.5 or later Applications Internet Connect AirPortDouble‑click Printer Setup Utility or Print Center Configure your computer to use the printer wirelesslyClick + From the Finder, navigate to Applications UtilitiesInstalling the printer on an Ethernet network Click Default Browser tab More PrintersFrom the Printer List, click Add Select Ethernet connection, and then click Continue Mac OS X version 10.5 or laterMac OS X version Mac OS X version 10.4 or earlierFor Windows users Setting up serial printing Click Continue Finish Windows 7 or earlierPage Minimizing your printers environmental impact Using recycled paperSaving paper and toner Conserving suppliesSaving energy Using Eco‑ModeReducing printer noise ChooseUsing Hibernate Mode Adjusting Sleep ModeUsing the Embedded Web Server Using the printer control panelClick Settings General Settings Sleep Button Settings Adjusting the brightness of the displayClick Settings General Settings RecyclingRecycling Lexmark products Recycling Lexmark packagingReturning Lexmark cartridges for reuse or recycling Configuring Universal paper settings Setting the paper size and typeLoading paper and specialty media Loading paper and specialty mediaLoading the standard or optional 550‑sheet tray Page Page Loading the 2000‑sheet high‑capacity feeder Page Loading the multipurpose feeder Paper Envelopes Transparencies Linking trays Linking and unlinking traysClick Settings Paper Menu Custom Name type a name Submit Paper Menu Bin SetupUnlinking trays Linking exit binsConfiguring a custom name Assigning a custom paper type namePaper Menu Paper Size/Type Paper and specialty media guide Paper characteristicsPaper guidelines Paper and specialty media guideUnacceptable paper Selecting paperSelecting preprinted forms and letterhead Storing paper Using recycled paper and other office papersSupported paper sizes Supported paper sizes, types, and weightsSupported paper types and weights Paper and specialty media guide Printing Adjusting toner darknessPrinting a document Printing a documentAdjust the toner darkness setting Click Submit Click Settings Print Settings Quality Menu Toner DarknessPrinting from a flash drive Printing from a mobile deviceFlash drive File type Supported flash drives and file typesTips on using transparencies Tips on using letterheadTips on using envelopes Printing specialty documentsPage Printing confidential and other held jobs Tips on using card stockStoring print jobs in the printer Print job type DescriptionPrinting confidential and other held jobs Printing information pagesPrinting a font sample list PrintCanceling a print job from the printer control panel Canceling a print jobCanceling a print job from the computer Printing a directory listUnderstanding printer menus Menus listUnderstanding printer menus Menu item Cyan Cartridge Supplies menuPaper menu Default Source menuMenu item Menu item DescriptionPaper Size/Type menu Tray x SizeTray x Type MP Feeder Type MP Feeder SizeManual Paper Type Manual Paper SizeManual Envelope Size Manual Envelope TypeConfigure MP menu Substitute Size menuPaper Texture menu Heavy Glossy Texture Glossy TextureLabels Texture Vinyl Labels TexturePaper Weight menu Bond Weight Vinyl Labels WeightEnvelope Weight Rough Envelope WeightPaper Loading menu Heavy Loading Custom Types menuRough/Cotton Loading Custom x LoadingCustom Names menu Universal Setup menuCustom Bin Names menu Understanding printer menus 100Understanding printer menus 101 Bin Setup menuReports menu Reports menuUnderstanding printer menus 102 Active NIC menu Network/Ports menuStandard Network or Network x menus Understanding printer menus 103Understanding printer menus 104 Standard Network SetupNetwork Buffer Job BufferingNetwork Card menu Network Reports menuTCP/IP menu Understanding printer menus 105Understanding printer menus 106 IPv6 menuUnderstanding printer menus 107 Wireless menuUnderstanding printer menus 108 AppleTalk menuStandard USB menu Understanding printer menus 109USB Buffer Understanding printer menus 110 Parallel x menuENA Address ENA NetmaskParallel Buffer Understanding printer menus 111Advanced Status ProtocolSerial x menu Parallel ModeUnderstanding printer menus 112 Honor InitSerial Buffer Understanding printer menus 113Understanding printer menus 114 Understanding printer menus 115 Smtp Setup menuSecurity menu Miscellaneous Security Settings menuConfidential Print menu Understanding printer menus 116Understanding printer menus 117 Disk Wiping menuSecurity Audit Log menu Understanding printer menus 118Menu item Export Log Understanding printer menus 119 Set Date and Time menuGeneral Settings menu Settings menuUnderstanding printer menus 120 Display LanguageRun Initial setup Quiet ModeUnderstanding printer menus 121 KeyboardUnderstanding printer menus 122 Paper SizesDisplayed Information Home screen customization Understanding printer menus 123Date Format Time FormatUnderstanding printer menus 124 Alarms TimeoutsUnderstanding printer menus 125 Understanding printer menus 126 Print RecoveryFlash Drive menu Understanding printer menus 127Menu item Copies Understanding printer menus 128 Understanding printer menus 129 Understanding printer menus 130 Setup menuJob Accounting menu Understanding printer menus 131Menu item Download Target Understanding printer menus 132 Understanding printer menus 133 Finishing menuCopies Separator SourceUnderstanding printer menus 134 Staple JobOffset Pages Understanding printer menus 135 Quality menuUnderstanding printer menus 136 Color Adjust Spot Color ReplacementUnderstanding printer menus 137 Manual ColorUnderstanding printer menus 138 Utilities menuXPS menu PostScript menuUnderstanding printer menus 139 Understanding printer menus 140 PCL Emul menuTray Renumber Understanding printer menus 141Understanding printer menus 142 Html menuUnderstanding printer menus 143 Image menuUnderstanding printer menus 144 Help menuStatement of Volatility Securing the memory before moving the printerErasing volatile memory Securing the memory before moving the printer 145Touch Back Exit Config Menu Touch Wipe All SettingsErasing non‑volatile memory Erasing printer hard disk memoryTouch Disk Encryption Enable Configuring printer hard disk encryptionTouch Back, and then Exit Config Menu Securing the memory before moving the printer 147Cleaning the printhead lenses Cleaning the exterior of the printerMaintaining the printer Maintaining the printer 148Storing supplies Ordering supplies Checking the status of suppliesChecking the status of supplies from a network computer Ordering a print cartridgeOrdering a waste toner bottle Ordering a fuser or a transfer moduleOrdering staple cartridges Recommended print cartridge and part numberReplacing supplies Ordering a cleaning kitReplacing a print cartridge Maintaining the printer 152Page Page Maintaining the printer 155 Close the front door Replacing the waste toner bottleBefore moving the printer Moving the printerShipping the printer Moving the printer to another locationFinding advanced networking and administrator information Administrative supportUsing the Embedded Web Server Checking the virtual displaySetting up e‑mail alerts Click SettingsViewing reports Restoring factory default settings Administrative support 160Settings General Settings Factory Defaults Restore Now Avoiding jams Clearing jamsUnderstanding jam numbers and locations Clearing jams 161Clearing jams 162 Area Jam numbers What to do460‑461 Clearing jams 163 Paper jamPaper jam in the fuser Paper jamsPaper jam under the fuser Clearing jams 164Clearing jams 165 24x paper jam Paper jam in TrayClearing jams 166 Clearing jams 167 Paper jam in the optional trays460-461 paper jams Staple jam 431-454, and 456-458 paper jamsClearing jams 169 Press the latch to open the stapler doorPage Page Troubleshooting Checking an unresponsive printerUnderstanding printer messages Change paper source to custom string load orientation Change paper source to custom stringChange paper source to paper size paper type Close paper transport coverClose tray door Disk problemClose finisher side door Close finisher top coverInstall bin Error reading USB drive. Remove USBInstall envelope feeder Insert staple cartridgeTroubleshooting 176 Install TrayLoad src with custom type name Load src with custom stringLoad Manual Feeder with custom type name Load src with type sizeLoad Manual Feeder with custom string Load Manual Feeder with paper type paper sizePaper changes needed Troubleshooting 178Reattach bin Reattach bin x ySome held jobs were not restored Restore held jobs?Remove paper from standard output bin Remove paper from binPrinter service required Insufficient memory to support Resource Save featureXx Missing or defective color cartridge Xx color cartridge part number unsupported by deviceInsufficient memory to collate job Insufficient memory, some held jobs will not be restoredInsufficient memory for Flash Memory Defragment operation Insufficient memory, some Held Jobs were deletedStandard network software error Serial option x errorNetwork x software error Defective flash detectedSerial port x disabled Parallel port x disabledStandard USB port disabled Standard parallel port disabledInput config error Configuration change, some held jobs were not restoredToo many disks installed Too many flash options installedIncompatible output bin Too many trays attachedRemove defective disk Disk fullXx Fuser missing Xx Replace fuserXx Waste toner bottle nearly full Xx Replace waste toner bottleEmulation error, load emulation option Solving printing problemsXx color cartridge low Xx Color cartridge very lowPrint jobs do not print Error message about reading USB drive appearsPrint job takes longer than expected Confidential and other held jobs do not printIncorrect characters print Job prints from the wrong tray or on the wrong paperTray linking does not work Large jobs do not collateSolving option problems Solving home screen applications problemsAn application error has occurred Unexpected page breaksSheet drawer problems Paper tray problemsInternal Solutions Port does not operate correctly Cannot detect flash memory cardCannot detect printer hard disk Internal print server does not operate correctly Solving paper feed problemsMemory card USB/parallel interface card does not operate correctlyPaper jam message remains after jam is cleared Solving print quality problemsJammed pages are not reprinted Printer is printing blank pagesCharacters have jagged or uneven edges Check the Paper Size SettingClipped images Make Sure the Toner or Print Cartridge is not LOW on TonerCheck the Paper Type and Weight Settings Troubleshooting 197Fine horizontal lines appear on color pages Shadow images appear on printsGray background on prints Troubleshooting 198Incorrect margins Make Sure There is no Worn or Defective Print CartridgeMake Sure There is no Defective Print Cartridge Paper curlMake Sure the Transfer Belt is not Defective Load Paper from a Fresh PackageTroubleshooting 200 Print irregularitiesMake Sure the Fuser is not Defective Print is too dark Troubleshooting 201Print is too light Avoid Textured Paper with Rough FinishesTroubleshooting 202 Repeating defects appear on printsReplace the Print Cartridge Skewed print Troubleshooting 203Solid color or black pages appear on prints Replace the FuserBlack or white streaks appear on transparencies or paper Troubleshooting 204Ensure That the Fill Pattern is Correct Check the Paper TypeToner fog or background shading appears on a Streaked horizontal lines appear on printsCheck the Paper Texture Setting Troubleshooting 206Toner rubs off Transparency print quality is poorFAQ about color printing Solving color quality problemsUneven print density Make Sure There is no Defective or Worn Print CartridgeTroubleshooting 208 Printed page appears tinted. Can I adjust the color?What is manual color correction? What are detailed Color Samples and how do I access them? Troubleshooting 209Manual Color menu Object type Color conversion tablesClick Configuration Color Samples Detailed Options Embedded Web Server does not openContacting customer support Tech Library Troubleshooting 211Mail Live chatEdition notice Product information212 November213 TrademarksLicensing notices Modular component noticeNoise emission levels 214215 Battery notice Static sensitivity noticePower consumption Temperature informationProduct power consumption Laser noticeOff mode Sleep ModeIndustry Canada compliance statement Avis de conformité aux normes de l’industrie du CanadaEuropean Community EC directives conformity Regulatory notices for wireless productsRadio interference notice Exposure to radio frequency radiation219 Industry Canada CanadaΤΗΣ Οδηγιασ 1999/5/ΕΚ 220Limited warranty Lexmark International, Inc., Lexington, KY221 Limited warranty service Extent of limited warranty222 Limitation of liability Patent acknowledgmentAdditional rights 223224 Index NumericsIndex 225 Page Page Page Page Page