212 | Lexmark 792de, 47B0001, 47BT001 manual

Contents	5
Solving home screen applications problems	.........................................................................................191
Solving option problems	191
Solving paper feed problems	194
Solving print quality problems	195
Solving color quality problems	207
Embedded Web Server does not open	210
Contacting customer support	210
Notices	212
Product information	212
Edition notice	212
Power consumption	216
Index	225

Page 5

Image 5

Lexmark 792de, 47B0001, 47BT001 manual 212

Contents

November Users Guide Contents Paper and specialty media guide Loading paper and specialty mediaPrinting Understanding printer menus Troubleshooting 172 Administrative support 158Maintaining the printer 148 Clearing jams 161 212 Safety information Safety information Safety information Finding information about the printer Learning about the printerLearning about the printer What are you looking for? Find it here Other countries and regions -See the printed Selecting a location for the printer Printer configurations Description Understanding the printer control panelMultipurpose feeder Learning about the printer Understanding the home screen Understanding the home screenUnderstanding the home screen Touch Touch Search Held Jobs Search current held jobs Using the touch-screen buttonsSample touch screen Understanding the home screen Other touch-screen buttons Feature Description Features Accessing the Embedded Web Server Setting up and using the home screen applicationsSetting up and using the home screen applications Finding the IP address of the printer Activating the home screen applications To configure Forms and Favorites, do the followingBackground and Idle Screen Forms and Favorites Remote Operator Panel Eco‑SettingsShowroom Click Configure Import Click Configure Export Installing internal options Additional printer setupAdditional printer setup Available internal options Using the security lock feature Accessing the system board Hard disk connector Page Installing a memory card Ridge Notch Metal pins Installing a flash memory or firmware cardPlastic pins Installing an Internal Solutions Port Page Page Page Additional printer setup Reattach the system board cover Installing a printer hard diskPage Page Page Additional printer setup Reattach the system board cover Removing a printer hard disk Installing optional trays Order of installation Supported finishing features Finisher bin Standard binStandard bin Finisher bin Attaching cables Finishing featuresExecutive Folio Legal Letter Statement Universal Envelopes any size Oficio Printing a menu settings Verifying printer setupReports Menu Settings Ethernet port Installing the printer software Setting up the printer softwarePrinting a network setup Updating available options in the printer driver Click Update Now ‑ Ask PrinterWindows Windows 7 or earlier Preparing to set up the printer on a wireless network Setting up wireless printing Installing the printer on a wireless network Windows Prepare to configure the printer Installing the printer on a wireless network Macintosh Enter the printer information Configure the printer for wireless accessMac OS X version 10.5 or later Applications Internet Connect AirPort Double‑click Printer Setup Utility or Print Center Configure your computer to use the printer wirelesslyClick + From the Finder, navigate to Applications Utilities From the Printer List, click Add Installing the printer on an Ethernet networkClick Default Browser tab More Printers Select Ethernet connection, and then click Continue Mac OS X version 10.5 or later Mac OS X version Mac OS X version 10.4 or earlier For Windows users Setting up serial printing Click Continue Finish Windows 7 or earlierPage Minimizing your printers environmental impact Using recycled paperSaving paper and toner Conserving supplies Saving energy Using Eco‑ModeReducing printer noise Choose Using Hibernate Mode Adjusting Sleep ModeUsing the Embedded Web Server Using the printer control panel Click Settings General Settings Sleep Button Settings Adjusting the brightness of the displayClick Settings General Settings Recycling Returning Lexmark cartridges for reuse or recycling Recycling Lexmark productsRecycling Lexmark packaging Configuring Universal paper settings Setting the paper size and typeLoading paper and specialty media Loading paper and specialty media Loading the standard or optional 550‑sheet tray Page Page Loading the 2000‑sheet high‑capacity feeder Page Loading the multipurpose feeder Paper Envelopes Transparencies Linking trays Linking and unlinking trays Click Settings Paper Menu Custom Name type a name Submit Paper Menu Bin SetupUnlinking trays Linking exit bins Paper Menu Paper Size/Type Configuring a custom nameAssigning a custom paper type name Paper and specialty media guide Paper characteristicsPaper guidelines Paper and specialty media guide Selecting preprinted forms and letterhead Unacceptable paperSelecting paper Storing paper Using recycled paper and other office papers Supported paper sizes Supported paper sizes, types, and weights Supported paper types and weights Paper and specialty media guide Printing Adjusting toner darknessPrinting a document Printing a document Adjust the toner darkness setting Click Submit Click Settings Print Settings Quality Menu Toner DarknessPrinting from a flash drive Printing from a mobile device Flash drive File type Supported flash drives and file types Tips on using transparencies Tips on using letterheadTips on using envelopes Printing specialty documentsPage Printing confidential and other held jobs Tips on using card stockStoring print jobs in the printer Print job type Description Printing confidential and other held jobs Printing information pagesPrinting a font sample list Print Canceling a print job from the printer control panel Canceling a print jobCanceling a print job from the computer Printing a directory list Understanding printer menus Understanding printer menusMenus list Menu item Cyan Cartridge Supplies menu Paper menu Default Source menuMenu item Menu item Description Tray x Type Paper Size/Type menuTray x Size MP Feeder Type MP Feeder Size Manual Paper Type Manual Paper SizeManual Envelope Size Manual Envelope Type Paper Texture menu Configure MP menuSubstitute Size menu Heavy Glossy Texture Glossy TextureLabels Texture Vinyl Labels Texture Paper Weight menu Bond Weight Vinyl Labels WeightEnvelope Weight Rough Envelope Weight Paper Loading menu Heavy Loading Custom Types menuRough/Cotton Loading Custom x Loading Custom Names menu Universal Setup menuCustom Bin Names menu Understanding printer menus 100 Understanding printer menus 101 Bin Setup menu Understanding printer menus 102 Reports menuReports menu Active NIC menu Network/Ports menuStandard Network or Network x menus Understanding printer menus 103 Understanding printer menus 104 Standard Network SetupNetwork Buffer Job Buffering Network Card menu Network Reports menuTCP/IP menu Understanding printer menus 105 Understanding printer menus 106 IPv6 menu Understanding printer menus 107 Wireless menu Understanding printer menus 108 AppleTalk menu USB Buffer Standard USB menuUnderstanding printer menus 109 Understanding printer menus 110 Parallel x menuENA Address ENA Netmask Parallel Buffer Understanding printer menus 111Advanced Status Protocol Serial x menu Parallel ModeUnderstanding printer menus 112 Honor Init Serial Buffer Understanding printer menus 113 Understanding printer menus 114 Understanding printer menus 115 Smtp Setup menu Security menu Miscellaneous Security Settings menuConfidential Print menu Understanding printer menus 116 Understanding printer menus 117 Disk Wiping menu Menu item Export Log Security Audit Log menuUnderstanding printer menus 118 Understanding printer menus 119 Set Date and Time menu General Settings menu Settings menuUnderstanding printer menus 120 Display Language Run Initial setup Quiet ModeUnderstanding printer menus 121 Keyboard Displayed Information Understanding printer menus 122Paper Sizes Home screen customization Understanding printer menus 123Date Format Time Format Understanding printer menus 124 Understanding printer menus 125 AlarmsTimeouts Understanding printer menus 126 Print Recovery Menu item Copies Flash Drive menuUnderstanding printer menus 127 Understanding printer menus 128 Understanding printer menus 129 Understanding printer menus 130 Setup menu Menu item Download Target Job Accounting menuUnderstanding printer menus 131 Understanding printer menus 132 Understanding printer menus 133 Finishing menuCopies Separator Source Offset Pages Understanding printer menus 134Staple Job Understanding printer menus 135 Quality menu Understanding printer menus 136 Color Adjust Spot Color ReplacementUnderstanding printer menus 137 Manual Color Understanding printer menus 138 Utilities menu Understanding printer menus 139 XPS menuPostScript menu Understanding printer menus 140 PCL Emul menu Tray Renumber Understanding printer menus 141 Understanding printer menus 142 Html menu Understanding printer menus 143 Image menu Understanding printer menus 144 Help menu Statement of Volatility Securing the memory before moving the printerErasing volatile memory Securing the memory before moving the printer 145 Touch Back Exit Config Menu Touch Wipe All SettingsErasing non‑volatile memory Erasing printer hard disk memory Touch Disk Encryption Enable Configuring printer hard disk encryptionTouch Back, and then Exit Config Menu Securing the memory before moving the printer 147 Cleaning the printhead lenses Cleaning the exterior of the printerMaintaining the printer Maintaining the printer 148 Storing supplies Ordering supplies Checking the status of suppliesChecking the status of supplies from a network computer Ordering a print cartridge Ordering a waste toner bottle Ordering a fuser or a transfer moduleOrdering staple cartridges Recommended print cartridge and part number Replacing supplies Ordering a cleaning kitReplacing a print cartridge Maintaining the printer 152Page Page Maintaining the printer 155 Close the front door Replacing the waste toner bottle Before moving the printer Moving the printer Shipping the printer Moving the printer to another location Finding advanced networking and administrator information Administrative supportUsing the Embedded Web Server Checking the virtual display Viewing reports Setting up e‑mail alertsClick Settings Settings General Settings Factory Defaults Restore Now Restoring factory default settingsAdministrative support 160 Avoiding jams Clearing jamsUnderstanding jam numbers and locations Clearing jams 161 460‑461 Clearing jams 162Area Jam numbers What to do Clearing jams 163 Paper jam Paper jam in the fuser Paper jamsPaper jam under the fuser Clearing jams 164 Clearing jams 165 Clearing jams 166 24x paper jamPaper jam in Tray Clearing jams 167 Paper jam in the optional trays 460-461 paper jams Staple jam 431-454, and 456-458 paper jamsClearing jams 169 Press the latch to open the stapler doorPage Page Understanding printer messages TroubleshootingChecking an unresponsive printer Change paper source to custom string load orientation Change paper source to custom stringChange paper source to paper size paper type Close paper transport cover Close tray door Disk problemClose finisher side door Close finisher top cover Install bin Error reading USB drive. Remove USBInstall envelope feeder Insert staple cartridge Troubleshooting 176 Install TrayLoad src with custom type name Load src with custom string Load Manual Feeder with custom type name Load src with type sizeLoad Manual Feeder with custom string Load Manual Feeder with paper type paper size Paper changes needed Troubleshooting 178Reattach bin Reattach bin x y Some held jobs were not restored Restore held jobs?Remove paper from standard output bin Remove paper from bin Printer service required Insufficient memory to support Resource Save featureXx Missing or defective color cartridge Xx color cartridge part number unsupported by device Insufficient memory to collate job Insufficient memory, some held jobs will not be restoredInsufficient memory for Flash Memory Defragment operation Insufficient memory, some Held Jobs were deleted Standard network software error Serial option x errorNetwork x software error Defective flash detected Serial port x disabled Parallel port x disabledStandard USB port disabled Standard parallel port disabled Input config error Configuration change, some held jobs were not restoredToo many disks installed Too many flash options installed Incompatible output bin Too many trays attachedRemove defective disk Disk full Xx Fuser missing Xx Replace fuserXx Waste toner bottle nearly full Xx Replace waste toner bottle Emulation error, load emulation option Solving printing problemsXx color cartridge low Xx Color cartridge very low Print jobs do not print Error message about reading USB drive appears Print job takes longer than expected Confidential and other held jobs do not print Incorrect characters print Job prints from the wrong tray or on the wrong paperTray linking does not work Large jobs do not collate Solving option problems Solving home screen applications problemsAn application error has occurred Unexpected page breaks Sheet drawer problems Paper tray problems Cannot detect printer hard disk Internal Solutions Port does not operate correctlyCannot detect flash memory card Internal print server does not operate correctly Solving paper feed problemsMemory card USB/parallel interface card does not operate correctly Paper jam message remains after jam is cleared Solving print quality problemsJammed pages are not reprinted Printer is printing blank pages Characters have jagged or uneven edges Check the Paper Size SettingClipped images Make Sure the Toner or Print Cartridge is not LOW on Toner Check the Paper Type and Weight Settings Troubleshooting 197Fine horizontal lines appear on color pages Shadow images appear on prints Gray background on prints Troubleshooting 198Incorrect margins Make Sure There is no Worn or Defective Print Cartridge Make Sure There is no Defective Print Cartridge Paper curlMake Sure the Transfer Belt is not Defective Load Paper from a Fresh Package Make Sure the Fuser is not Defective Troubleshooting 200Print irregularities Print is too dark Troubleshooting 201Print is too light Avoid Textured Paper with Rough Finishes Replace the Print Cartridge Troubleshooting 202Repeating defects appear on prints Skewed print Troubleshooting 203Solid color or black pages appear on prints Replace the Fuser Black or white streaks appear on transparencies or paper Troubleshooting 204Ensure That the Fill Pattern is Correct Check the Paper Type Toner fog or background shading appears on a Streaked horizontal lines appear on prints Check the Paper Texture Setting Troubleshooting 206Toner rubs off Transparency print quality is poor FAQ about color printing Solving color quality problemsUneven print density Make Sure There is no Defective or Worn Print Cartridge What is manual color correction? Troubleshooting 208Printed page appears tinted. Can I adjust the color? What are detailed Color Samples and how do I access them? Troubleshooting 209Manual Color menu Object type Color conversion tables Contacting customer support Click Configuration Color Samples Detailed OptionsEmbedded Web Server does not open Tech Library Troubleshooting 211Mail Live chat Edition notice Product information212 November 213 Trademarks Licensing notices Modular component noticeNoise emission levels 214 215 Battery notice Static sensitivity notice Power consumption Temperature informationProduct power consumption Laser notice Off mode Sleep ModeIndustry Canada compliance statement Avis de conformité aux normes de l’industrie du Canada European Community EC directives conformity Regulatory notices for wireless productsRadio interference notice Exposure to radio frequency radiation 219 Industry Canada Canada ΤΗΣ Οδηγιασ 1999/5/ΕΚ 220 221 Limited warrantyLexmark International, Inc., Lexington, KY 222 Limited warranty serviceExtent of limited warranty Limitation of liability Patent acknowledgmentAdditional rights 223 224 Index 225 IndexNumerics Page Page Page Page Page