November
Users Guide
Contents
Understanding printer menus
Loading paper and specialty media
Paper and specialty media guide
Printing
Clearing jams 161
Administrative support 158
Troubleshooting 172
Maintaining the printer 148
212
Safety information
Safety information
Safety information
What are you looking for? Find it here
Learning about the printer
Finding information about the printer
Learning about the printer
Other countries and regions -See the printed
Selecting a location for the printer
Printer configurations
Multipurpose feeder
Understanding the printer control panel
Description
Learning about the printer
Touch
Understanding the home screen
Understanding the home screen
Understanding the home screen
Sample touch screen
Using the touch-screen buttons
Touch Search Held Jobs Search current held jobs
Understanding the home screen
Other touch-screen buttons
Feature Description
Features
Finding the IP address of the printer
Setting up and using the home screen applications
Accessing the Embedded Web Server
Setting up and using the home screen applications
Forms and Favorites
To configure Forms and Favorites, do the following
Activating the home screen applications
Background and Idle Screen
Showroom
Eco‑Settings
Remote Operator Panel
Click Configure Import
Click Configure Export
Available internal options
Additional printer setup
Installing internal options
Additional printer setup
Using the security lock feature
Accessing the system board
Hard disk connector
Page
Installing a memory card
Ridge
Notch
Plastic pins
Installing a flash memory or firmware card
Metal pins
Installing an Internal Solutions Port
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Page
Page
Additional printer setup Reattach the system board cover
Installing a printer hard disk
Page
Page
Page
Additional printer setup Reattach the system board cover
Removing a printer hard disk
Installing optional trays
Order of installation
Supported finishing features
Finisher bin
Standard bin
Finisher bin
Standard bin
Legal Letter Statement Universal Envelopes any size Oficio
Finishing features
Attaching cables
Executive Folio
Ethernet port
Verifying printer setup
Printing a menu settings
Reports Menu Settings
Printing a network setup
Setting up the printer software
Installing the printer software
Windows 7 or earlier
Click Update Now ‑ Ask Printer
Updating available options in the printer driver
Windows
Preparing to set up the printer on a wireless network
Setting up wireless printing
Installing the printer on a wireless network Windows
Prepare to configure the printer
Installing the printer on a wireless network Macintosh
Applications Internet Connect AirPort
Configure the printer for wireless access
Enter the printer information
Mac OS X version 10.5 or later
From the Finder, navigate to Applications Utilities
Configure your computer to use the printer wirelessly
Double‑click Printer Setup Utility or Print Center
Click +
Click Default Browser tab More Printers
Installing the printer on an Ethernet network
From the Printer List, click Add
Select Ethernet connection, and then click Continue
Mac OS X version 10.5 or later
Mac OS X version
Mac OS X version 10.4 or earlier
For Windows users
Setting up serial printing
Click Continue Finish
Windows 7 or earlier
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Conserving supplies
Using recycled paper
Minimizing your printers environmental impact
Saving paper and toner
Choose
Using Eco‑Mode
Saving energy
Reducing printer noise
Using the printer control panel
Adjusting Sleep Mode
Using Hibernate Mode
Using the Embedded Web Server
Recycling
Adjusting the brightness of the display
Click Settings General Settings Sleep Button Settings
Click Settings General Settings
Recycling Lexmark packaging
Recycling Lexmark products
Returning Lexmark cartridges for reuse or recycling
Loading paper and specialty media
Setting the paper size and type
Configuring Universal paper settings
Loading paper and specialty media
Loading the standard or optional 550‑sheet tray
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Loading the 2000‑sheet high‑capacity feeder
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Loading the multipurpose feeder
Paper Envelopes Transparencies
Linking trays
Linking and unlinking trays
Linking exit bins
Paper Menu Bin Setup
Click Settings Paper Menu Custom Name type a name Submit
Unlinking trays
Assigning a custom paper type name
Configuring a custom name
Paper Menu Paper Size/Type
Paper and specialty media guide
Paper characteristics
Paper and specialty media guide
Paper guidelines
Selecting paper
Unacceptable paper
Selecting preprinted forms and letterhead
Storing paper
Using recycled paper and other office papers
Supported paper sizes
Supported paper sizes, types, and weights
Supported paper types and weights
Paper and specialty media guide
Printing a document
Adjusting toner darkness
Printing
Printing a document
Printing from a mobile device
Click Settings Print Settings Quality Menu Toner Darkness
Adjust the toner darkness setting Click Submit
Printing from a flash drive
Flash drive File type
Supported flash drives and file types
Printing specialty documents
Tips on using letterhead
Tips on using transparencies
Tips on using envelopes
Page
Print job type Description
Tips on using card stock
Printing confidential and other held jobs
Storing print jobs in the printer
Print
Printing information pages
Printing confidential and other held jobs
Printing a font sample list
Printing a directory list
Canceling a print job
Canceling a print job from the printer control panel
Canceling a print job from the computer
Menus list
Understanding printer menus
Understanding printer menus
Menu item Cyan Cartridge
Supplies menu
Menu item Description
Default Source menu
Paper menu
Menu item
Tray x Size
Paper Size/Type menu
Tray x Type
MP Feeder Type
MP Feeder Size
Manual Envelope Type
Manual Paper Size
Manual Paper Type
Manual Envelope Size
Substitute Size menu
Configure MP menu
Paper Texture menu
Vinyl Labels Texture
Glossy Texture
Heavy Glossy Texture
Labels Texture
Paper Weight menu
Rough Envelope Weight
Vinyl Labels Weight
Bond Weight
Envelope Weight
Paper Loading menu
Custom x Loading
Custom Types menu
Heavy Loading
Rough/Cotton Loading
Understanding printer menus 100
Universal Setup menu
Custom Names menu
Custom Bin Names menu
Understanding printer menus 101
Bin Setup menu
Reports menu
Reports menu
Understanding printer menus 102
Understanding printer menus 103
Network/Ports menu
Active NIC menu
Standard Network or Network x menus
Job Buffering
Standard Network Setup
Understanding printer menus 104
Network Buffer
Understanding printer menus 105
Network Reports menu
Network Card menu
TCP/IP menu
Understanding printer menus 106
IPv6 menu
Understanding printer menus 107
Wireless menu
Understanding printer menus 108
AppleTalk menu
Understanding printer menus 109
Standard USB menu
USB Buffer
ENA Netmask
Parallel x menu
Understanding printer menus 110
ENA Address
Protocol
Understanding printer menus 111
Parallel Buffer
Advanced Status
Honor Init
Parallel Mode
Serial x menu
Understanding printer menus 112
Serial Buffer
Understanding printer menus 113
Understanding printer menus 114
Understanding printer menus 115
Smtp Setup menu
Understanding printer menus 116
Miscellaneous Security Settings menu
Security menu
Confidential Print menu
Understanding printer menus 117
Disk Wiping menu
Understanding printer menus 118
Security Audit Log menu
Menu item Export Log
Understanding printer menus 119
Set Date and Time menu
Display Language
Settings menu
General Settings menu
Understanding printer menus 120
Keyboard
Quiet Mode
Run Initial setup
Understanding printer menus 121
Paper Sizes
Understanding printer menus 122
Displayed Information
Time Format
Understanding printer menus 123
Home screen customization
Date Format
Understanding printer menus 124
Timeouts
Alarms
Understanding printer menus 125
Understanding printer menus 126
Print Recovery
Understanding printer menus 127
Flash Drive menu
Menu item Copies
Understanding printer menus 128
Understanding printer menus 129
Understanding printer menus 130
Setup menu
Understanding printer menus 131
Job Accounting menu
Menu item Download Target
Understanding printer menus 132
Separator Source
Finishing menu
Understanding printer menus 133
Copies
Staple Job
Understanding printer menus 134
Offset Pages
Understanding printer menus 135
Quality menu
Understanding printer menus 136
Manual Color
Spot Color Replacement
Color Adjust
Understanding printer menus 137
Understanding printer menus 138
Utilities menu
PostScript menu
XPS menu
Understanding printer menus 139
Understanding printer menus 140
PCL Emul menu
Tray Renumber
Understanding printer menus 141
Understanding printer menus 142
Html menu
Understanding printer menus 143
Image menu
Understanding printer menus 144
Help menu
Securing the memory before moving the printer 145
Securing the memory before moving the printer
Statement of Volatility
Erasing volatile memory
Erasing printer hard disk memory
Touch Wipe All Settings
Touch Back Exit Config Menu
Erasing non‑volatile memory
Securing the memory before moving the printer 147
Configuring printer hard disk encryption
Touch Disk Encryption Enable
Touch Back, and then Exit Config Menu
Maintaining the printer 148
Cleaning the exterior of the printer
Cleaning the printhead lenses
Maintaining the printer
Storing supplies
Ordering a print cartridge
Checking the status of supplies
Ordering supplies
Checking the status of supplies from a network computer
Recommended print cartridge and part number
Ordering a fuser or a transfer module
Ordering a waste toner bottle
Ordering staple cartridges
Maintaining the printer 152
Ordering a cleaning kit
Replacing supplies
Replacing a print cartridge
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Maintaining the printer 155 Close the front door
Replacing the waste toner bottle
Before moving the printer
Moving the printer
Shipping the printer
Moving the printer to another location
Checking the virtual display
Administrative support
Finding advanced networking and administrator information
Using the Embedded Web Server
Click Settings
Setting up e‑mail alerts
Viewing reports
Administrative support 160
Restoring factory default settings
Settings General Settings Factory Defaults Restore Now
Clearing jams 161
Clearing jams
Avoiding jams
Understanding jam numbers and locations
Area Jam numbers What to do
Clearing jams 162
460‑461
Clearing jams 163
Paper jam
Clearing jams 164
Paper jams
Paper jam in the fuser
Paper jam under the fuser
Clearing jams 165
Paper jam in Tray
24x paper jam
Clearing jams 166
Clearing jams 167
Paper jam in the optional trays
460-461 paper jams
Press the latch to open the stapler door
431-454, and 456-458 paper jams
Staple jam
Clearing jams 169
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Checking an unresponsive printer
Troubleshooting
Understanding printer messages
Close paper transport cover
Change paper source to custom string
Change paper source to custom string load orientation
Change paper source to paper size paper type
Close finisher top cover
Disk problem
Close tray door
Close finisher side door
Insert staple cartridge
Error reading USB drive. Remove USB
Install bin
Install envelope feeder
Load src with custom string
Install Tray
Troubleshooting 176
Load src with custom type name
Load Manual Feeder with paper type paper size
Load src with type size
Load Manual Feeder with custom type name
Load Manual Feeder with custom string
Reattach bin x y
Troubleshooting 178
Paper changes needed
Reattach bin
Remove paper from bin
Restore held jobs?
Some held jobs were not restored
Remove paper from standard output bin
Xx color cartridge part number unsupported by device
Insufficient memory to support Resource Save feature
Printer service required
Xx Missing or defective color cartridge
Insufficient memory, some Held Jobs were deleted
Insufficient memory, some held jobs will not be restored
Insufficient memory to collate job
Insufficient memory for Flash Memory Defragment operation
Defective flash detected
Serial option x error
Standard network software error
Network x software error
Standard parallel port disabled
Parallel port x disabled
Serial port x disabled
Standard USB port disabled
Too many flash options installed
Configuration change, some held jobs were not restored
Input config error
Too many disks installed
Disk full
Too many trays attached
Incompatible output bin
Remove defective disk
Xx Replace waste toner bottle
Xx Replace fuser
Xx Fuser missing
Xx Waste toner bottle nearly full
Xx Color cartridge very low
Solving printing problems
Emulation error, load emulation option
Xx color cartridge low
Print jobs do not print
Error message about reading USB drive appears
Print job takes longer than expected
Confidential and other held jobs do not print
Large jobs do not collate
Job prints from the wrong tray or on the wrong paper
Incorrect characters print
Tray linking does not work
Unexpected page breaks
Solving home screen applications problems
Solving option problems
An application error has occurred
Sheet drawer problems
Paper tray problems
Cannot detect flash memory card
Internal Solutions Port does not operate correctly
Cannot detect printer hard disk
USB/parallel interface card does not operate correctly
Solving paper feed problems
Internal print server does not operate correctly
Memory card
Printer is printing blank pages
Solving print quality problems
Paper jam message remains after jam is cleared
Jammed pages are not reprinted
Make Sure the Toner or Print Cartridge is not LOW on Toner
Check the Paper Size Setting
Characters have jagged or uneven edges
Clipped images
Shadow images appear on prints
Troubleshooting 197
Check the Paper Type and Weight Settings
Fine horizontal lines appear on color pages
Make Sure There is no Worn or Defective Print Cartridge
Troubleshooting 198
Gray background on prints
Incorrect margins
Load Paper from a Fresh Package
Paper curl
Make Sure There is no Defective Print Cartridge
Make Sure the Transfer Belt is not Defective
Print irregularities
Troubleshooting 200
Make Sure the Fuser is not Defective
Avoid Textured Paper with Rough Finishes
Troubleshooting 201
Print is too dark
Print is too light
Repeating defects appear on prints
Troubleshooting 202
Replace the Print Cartridge
Replace the Fuser
Troubleshooting 203
Skewed print
Solid color or black pages appear on prints
Check the Paper Type
Troubleshooting 204
Black or white streaks appear on transparencies or paper
Ensure That the Fill Pattern is Correct
Toner fog or background shading appears on a
Streaked horizontal lines appear on prints
Transparency print quality is poor
Troubleshooting 206
Check the Paper Texture Setting
Toner rubs off
Make Sure There is no Defective or Worn Print Cartridge
Solving color quality problems
FAQ about color printing
Uneven print density
Printed page appears tinted. Can I adjust the color?
Troubleshooting 208
What is manual color correction?
Object type Color conversion tables
Troubleshooting 209
What are detailed Color Samples and how do I access them?
Manual Color menu
Embedded Web Server does not open
Click Configuration Color Samples Detailed Options
Contacting customer support
Live chat
Troubleshooting 211
Tech Library
Mail
November
Product information
Edition notice
212
213
Trademarks
214
Modular component notice
Licensing notices
Noise emission levels
215
Battery notice Static sensitivity notice
Laser notice
Temperature information
Power consumption
Product power consumption
Avis de conformité aux normes de l’industrie du Canada
Sleep Mode
Off mode
Industry Canada compliance statement
Exposure to radio frequency radiation
Regulatory notices for wireless products
European Community EC directives conformity
Radio interference notice
219
Industry Canada Canada
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
220
Lexmark International, Inc., Lexington, KY
Limited warranty
221
Extent of limited warranty
Limited warranty service
222
223
Patent acknowledgment
Limitation of liability
Additional rights
224
Numerics
Index
Index 225
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