Lexmark 792de, 47B0001, 47BT001 manual

Clearing jams

170

2Lower the latch of the staple cartridge holder, and then pull the staple cartridge holder out of the printer.

3Use the metal tab to lift the staple guard, and then remove any jammed or loose staples.

Page 170

Image 170

Contents

Users Guide November Contents Printing Loading paper and specialty mediaPaper and specialty media guide Understanding printer menus Maintaining the printer 148 Administrative support 158Troubleshooting 172 Clearing jams 161 212 Safety information Safety information Safety information Learning about the printer Learning about the printerFinding information about the printer What are you looking for? Find it here Selecting a location for the printer Other countries and regions -See the printed Printer configurations Description Understanding the printer control panelMultipurpose feeder Learning about the printer Understanding the home screen Understanding the home screenUnderstanding the home screen Touch Touch Search Held Jobs Search current held jobs Using the touch-screen buttonsSample touch screen Other touch-screen buttons Understanding the home screen Features Feature Description Setting up and using the home screen applications Setting up and using the home screen applicationsAccessing the Embedded Web Server Finding the IP address of the printer Background and Idle Screen To configure Forms and Favorites, do the followingActivating the home screen applications Forms and Favorites Remote Operator Panel Eco‑SettingsShowroom Click Configure Export Click Configure Import Additional printer setup Additional printer setupInstalling internal options Available internal options Using the security lock feature Accessing the system board Hard disk connector Page Installing a memory card Notch Ridge Metal pins Installing a flash memory or firmware cardPlastic pins Installing an Internal Solutions Port Page Page Page Installing a printer hard disk Additional printer setup Reattach the system board coverPage Page Page Additional printer setup Reattach the system board cover Removing a printer hard disk Order of installation Installing optional trays Supported finishing features Standard bin Standard binFinisher bin Finisher bin Executive Folio Finishing featuresAttaching cables Legal Letter Statement Universal Envelopes any size Oficio Reports Menu Settings Verifying printer setupPrinting a menu settings Ethernet port Installing the printer software Setting up the printer softwarePrinting a network setup Windows Click Update Now ‑ Ask PrinterUpdating available options in the printer driver Windows 7 or earlier Setting up wireless printing Preparing to set up the printer on a wireless network Installing the printer on a wireless network Windows Installing the printer on a wireless network Macintosh Prepare to configure the printer Mac OS X version 10.5 or later Configure the printer for wireless accessEnter the printer information Applications Internet Connect AirPort Click + Configure your computer to use the printer wirelesslyDouble‑click Printer Setup Utility or Print Center From the Finder, navigate to Applications Utilities From the Printer List, click Add Installing the printer on an Ethernet networkClick Default Browser tab More Printers Mac OS X version 10.5 or later Select Ethernet connection, and then click Continue Mac OS X version 10.4 or earlier Mac OS X version For Windows users Setting up serial printing Windows 7 or earlier Click Continue FinishPage Saving paper and toner Using recycled paperMinimizing your printers environmental impact Conserving supplies Reducing printer noise Using Eco‑ModeSaving energy Choose Using the Embedded Web Server Adjusting Sleep ModeUsing Hibernate Mode Using the printer control panel Click Settings General Settings Adjusting the brightness of the displayClick Settings General Settings Sleep Button Settings Recycling Returning Lexmark cartridges for reuse or recycling Recycling Lexmark productsRecycling Lexmark packaging Loading paper and specialty media Setting the paper size and typeConfiguring Universal paper settings Loading paper and specialty media Loading the standard or optional 550‑sheet tray Page Page Loading the 2000‑sheet high‑capacity feeder Page Loading the multipurpose feeder Paper Envelopes Transparencies Linking and unlinking trays Linking trays Unlinking trays Paper Menu Bin SetupClick Settings Paper Menu Custom Name type a name Submit Linking exit bins Paper Menu Paper Size/Type Configuring a custom nameAssigning a custom paper type name Paper guidelines Paper characteristicsPaper and specialty media guide Paper and specialty media guide Selecting preprinted forms and letterhead Unacceptable paperSelecting paper Using recycled paper and other office papers Storing paper Supported paper sizes, types, and weights Supported paper sizes Supported paper types and weights Paper and specialty media guide Printing a document Adjusting toner darknessPrinting Printing a document Printing from a flash drive Click Settings Print Settings Quality Menu Toner DarknessAdjust the toner darkness setting Click Submit Printing from a mobile device Supported flash drives and file types Flash drive File type Tips on using envelopes Tips on using letterheadTips on using transparencies Printing specialty documentsPage Storing print jobs in the printer Tips on using card stockPrinting confidential and other held jobs Print job type Description Printing a font sample list Printing information pagesPrinting confidential and other held jobs Print Canceling a print job from the computer Canceling a print jobCanceling a print job from the printer control panel Printing a directory list Understanding printer menus Understanding printer menusMenus list Supplies menu Menu item Cyan Cartridge Menu item Default Source menuPaper menu Menu item Description Tray x Type Paper Size/Type menuTray x Size MP Feeder Size MP Feeder Type Manual Envelope Size Manual Paper SizeManual Paper Type Manual Envelope Type Paper Texture menu Configure MP menuSubstitute Size menu Labels Texture Glossy TextureHeavy Glossy Texture Vinyl Labels Texture Paper Weight menu Envelope Weight Vinyl Labels WeightBond Weight Rough Envelope Weight Paper Loading menu Rough/Cotton Loading Custom Types menuHeavy Loading Custom x Loading Custom Bin Names menu Universal Setup menuCustom Names menu Understanding printer menus 100 Bin Setup menu Understanding printer menus 101 Understanding printer menus 102 Reports menuReports menu Standard Network or Network x menus Network/Ports menuActive NIC menu Understanding printer menus 103 Network Buffer Standard Network SetupUnderstanding printer menus 104 Job Buffering TCP/IP menu Network Reports menuNetwork Card menu Understanding printer menus 105 IPv6 menu Understanding printer menus 106 Wireless menu Understanding printer menus 107 AppleTalk menu Understanding printer menus 108 USB Buffer Standard USB menuUnderstanding printer menus 109 ENA Address Parallel x menuUnderstanding printer menus 110 ENA Netmask Advanced Status Understanding printer menus 111Parallel Buffer Protocol Understanding printer menus 112 Parallel ModeSerial x menu Honor Init Understanding printer menus 113 Serial Buffer Understanding printer menus 114 Smtp Setup menu Understanding printer menus 115 Confidential Print menu Miscellaneous Security Settings menuSecurity menu Understanding printer menus 116 Disk Wiping menu Understanding printer menus 117 Menu item Export Log Security Audit Log menuUnderstanding printer menus 118 Set Date and Time menu Understanding printer menus 119 Understanding printer menus 120 Settings menuGeneral Settings menu Display Language Understanding printer menus 121 Quiet ModeRun Initial setup Keyboard Displayed Information Understanding printer menus 122Paper Sizes Date Format Understanding printer menus 123Home screen customization Time Format Understanding printer menus 124 Understanding printer menus 125 AlarmsTimeouts Print Recovery Understanding printer menus 126 Menu item Copies Flash Drive menuUnderstanding printer menus 127 Understanding printer menus 128 Understanding printer menus 129 Setup menu Understanding printer menus 130 Menu item Download Target Job Accounting menuUnderstanding printer menus 131 Understanding printer menus 132 Copies Finishing menuUnderstanding printer menus 133 Separator Source Offset Pages Understanding printer menus 134Staple Job Quality menu Understanding printer menus 135 Understanding printer menus 136 Understanding printer menus 137 Spot Color ReplacementColor Adjust Manual Color Utilities menu Understanding printer menus 138 Understanding printer menus 139 XPS menuPostScript menu PCL Emul menu Understanding printer menus 140 Understanding printer menus 141 Tray Renumber Html menu Understanding printer menus 142 Image menu Understanding printer menus 143 Help menu Understanding printer menus 144 Erasing volatile memory Securing the memory before moving the printerStatement of Volatility Securing the memory before moving the printer 145 Erasing non‑volatile memory Touch Wipe All SettingsTouch Back Exit Config Menu Erasing printer hard disk memory Touch Back, and then Exit Config Menu Configuring printer hard disk encryptionTouch Disk Encryption Enable Securing the memory before moving the printer 147 Maintaining the printer Cleaning the exterior of the printerCleaning the printhead lenses Maintaining the printer 148 Storing supplies Checking the status of supplies from a network computer Checking the status of suppliesOrdering supplies Ordering a print cartridge Ordering staple cartridges Ordering a fuser or a transfer moduleOrdering a waste toner bottle Recommended print cartridge and part number Replacing a print cartridge Ordering a cleaning kitReplacing supplies Maintaining the printer 152Page Page Replacing the waste toner bottle Maintaining the printer 155 Close the front door Moving the printer Before moving the printer Moving the printer to another location Shipping the printer Using the Embedded Web Server Administrative supportFinding advanced networking and administrator information Checking the virtual display Viewing reports Setting up e‑mail alertsClick Settings Settings General Settings Factory Defaults Restore Now Restoring factory default settingsAdministrative support 160 Understanding jam numbers and locations Clearing jamsAvoiding jams Clearing jams 161 460‑461 Clearing jams 162Area Jam numbers What to do Paper jam Clearing jams 163 Paper jam under the fuser Paper jamsPaper jam in the fuser Clearing jams 164 Clearing jams 165 Clearing jams 166 24x paper jamPaper jam in Tray Paper jam in the optional trays Clearing jams 167 460-461 paper jams Clearing jams 169 431-454, and 456-458 paper jamsStaple jam Press the latch to open the stapler doorPage Page Understanding printer messages TroubleshootingChecking an unresponsive printer Change paper source to paper size paper type Change paper source to custom stringChange paper source to custom string load orientation Close paper transport cover Close finisher side door Disk problemClose tray door Close finisher top cover Install envelope feeder Error reading USB drive. Remove USBInstall bin Insert staple cartridge Load src with custom type name Install TrayTroubleshooting 176 Load src with custom string Load Manual Feeder with custom string Load src with type sizeLoad Manual Feeder with custom type name Load Manual Feeder with paper type paper size Reattach bin Troubleshooting 178Paper changes needed Reattach bin x y Remove paper from standard output bin Restore held jobs?Some held jobs were not restored Remove paper from bin Xx Missing or defective color cartridge Insufficient memory to support Resource Save featurePrinter service required Xx color cartridge part number unsupported by device Insufficient memory for Flash Memory Defragment operation Insufficient memory, some held jobs will not be restoredInsufficient memory to collate job Insufficient memory, some Held Jobs were deleted Network x software error Serial option x errorStandard network software error Defective flash detected Standard USB port disabled Parallel port x disabledSerial port x disabled Standard parallel port disabled Too many disks installed Configuration change, some held jobs were not restoredInput config error Too many flash options installed Remove defective disk Too many trays attachedIncompatible output bin Disk full Xx Waste toner bottle nearly full Xx Replace fuserXx Fuser missing Xx Replace waste toner bottle Xx color cartridge low Solving printing problemsEmulation error, load emulation option Xx Color cartridge very low Error message about reading USB drive appears Print jobs do not print Confidential and other held jobs do not print Print job takes longer than expected Tray linking does not work Job prints from the wrong tray or on the wrong paperIncorrect characters print Large jobs do not collate An application error has occurred Solving home screen applications problemsSolving option problems Unexpected page breaks Paper tray problems Sheet drawer problems Cannot detect printer hard disk Internal Solutions Port does not operate correctlyCannot detect flash memory card Memory card Solving paper feed problemsInternal print server does not operate correctly USB/parallel interface card does not operate correctly Jammed pages are not reprinted Solving print quality problemsPaper jam message remains after jam is cleared Printer is printing blank pages Clipped images Check the Paper Size SettingCharacters have jagged or uneven edges Make Sure the Toner or Print Cartridge is not LOW on Toner Fine horizontal lines appear on color pages Troubleshooting 197Check the Paper Type and Weight Settings Shadow images appear on prints Incorrect margins Troubleshooting 198Gray background on prints Make Sure There is no Worn or Defective Print Cartridge Make Sure the Transfer Belt is not Defective Paper curlMake Sure There is no Defective Print Cartridge Load Paper from a Fresh Package Make Sure the Fuser is not Defective Troubleshooting 200Print irregularities Print is too light Troubleshooting 201Print is too dark Avoid Textured Paper with Rough Finishes Replace the Print Cartridge Troubleshooting 202Repeating defects appear on prints Solid color or black pages appear on prints Troubleshooting 203Skewed print Replace the Fuser Ensure That the Fill Pattern is Correct Troubleshooting 204Black or white streaks appear on transparencies or paper Check the Paper Type Streaked horizontal lines appear on prints Toner fog or background shading appears on a Toner rubs off Troubleshooting 206Check the Paper Texture Setting Transparency print quality is poor Uneven print density Solving color quality problemsFAQ about color printing Make Sure There is no Defective or Worn Print Cartridge What is manual color correction? Troubleshooting 208Printed page appears tinted. Can I adjust the color? Manual Color menu Troubleshooting 209What are detailed Color Samples and how do I access them? Object type Color conversion tables Contacting customer support Click Configuration Color Samples Detailed OptionsEmbedded Web Server does not open Mail Troubleshooting 211Tech Library Live chat 212 Product informationEdition notice November Trademarks 213 Noise emission levels Modular component noticeLicensing notices 214 Battery notice Static sensitivity notice 215 Product power consumption Temperature informationPower consumption Laser notice Industry Canada compliance statement Sleep ModeOff mode Avis de conformité aux normes de l’industrie du Canada Radio interference notice Regulatory notices for wireless productsEuropean Community EC directives conformity Exposure to radio frequency radiation Industry Canada Canada 219 220 ΤΗΣ Οδηγιασ 1999/5/ΕΚ 221 Limited warrantyLexmark International, Inc., Lexington, KY 222 Limited warranty serviceExtent of limited warranty Additional rights Patent acknowledgmentLimitation of liability 223 224 Index 225 IndexNumerics Page Page Page Page Page