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Logical Solutions SCS-R manual How to Contact Logical, Customer Support, Website

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Customer Support

SECURE CONSOLE SERVERS

Customer Support

11 How to Contact Logical

11.1 Customer Support

Thank You to our Customers for choosing a Logical Solutions product for your application. We appreciate your business and are interested in helping you successfully use our products.

Logical is here to help you. To contact Logical Solutions, use the following tele- phone numbers and internet-based methods.

If you’re not yet a Customer, but are interested in finding a Logical Solution for your application, we’ll be glad to help you. Our expert Sales staff will help determine the best solution for your needs, and will help you be certain that you’ve come to a Logical Solution, too.

Any information we gain about our customers is held in confidence. We do not share customer names or contact information with other companies.

11.1.1 Website

Check out our website for current product offerings, support information, and general information about all of the Logical Solutions we offer.

Our internet website offers product information on all current systems, including technical specification sheets and installation guides (for viewing on-line or for down- load), product diagrams showing physical connections, and other information you might need. We are constantly updating our website, so be sure to “refresh” your browser when visiting the Logical Solutions website to see the most up-to-date infor- mation.

Internet: www.thinklogical.com

tel (203) 647-8700

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Product Manual - MAN-000001C

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Logical Solutions SCS-R manual How to Contact Logical, Customer Support, Website

Contents

SCS and SCS-R Models Secure Console ServersProduct Manual Copyright Notice Installation Product OverviewSECURE CONSOLE SERVERS 5 System Administration Initial Configuration6 Commands 7 System AdministrationSECURE CONSOLE SERVERS User Operations 8 Administering Users10 Regulatory & Safety How to Contact LogicalSECURE CONSOLE SERVERS Read-Only vs. Read-Write File SystemHow do I do this? SCS160 / SCS320 / SCS4801 Introduction Introducing the Logical Solutions Inc. Secure Console ServersSECURE CONSOLE SERVERS SCS Models Covered in this Manual 1.1 SCS Models Covered in this ManualIntroduction 1.2 System FeaturesSoftware Features 1.3 Software Features1.4 Hardware Features Introduction 1.4.1 SCS160R / SCS320R Hardware1.5 Technical Specifications Technical SpecificationsNetwork interface Network CPU & Memory Power Supply Dimensions Weight Temperature Relative HumidityFigure 1.5 SCS320R, showing front and rear views IntroductionSCS160 / SCS320 / SCS480 Page2 Product Overview Optimize your System Administration and Network ResourcesIntended Application 2.1 Intended Application2.2 System Chassis Product Overview2.2.1 SCS160 / SCS320 / SCS480 2.2.2 SCS160R / SCS320R2.3 Connecting to the SCS Connecting to the SCS2.3.1 Serial Devices 2.3.1.1 Break Safe2.3.2 IP Network 2.3.3 AC Power2.3.3.1 SCS160 / SCS320 / SCS480 2.3.3.2 SCS160R / SCS320R2.4 User Access Control User Access Control2.5 Port Buffers 2.4.1 User SessionsFor Your Notes Product OverviewSCS160 / SCS320 / SCS480 PageMounting the SCS 3 Installation3.1 Mounting the SCS 3.1.1 Rack Mount or Desktop3.2.1 Power Installation3.2 Connections 3.1.2 Front Panel Display and ButtonsConnections 3.2.3 Connecting to the Network Port3.2.4 Connect your Console 3.2.3.1 SCS160R / SCS320R Dual NIC Interface3.2.4.1 SCS160R / SCS320R Dual Console Interface 3.2.5 Connect to the Ports3.2.5.1 Port Adapters InstallationRJ45-type Connector 3.2.5.2 Serial Port PinoutNote Default Setting Figure 3.2 Serial Port Pinout - DCE default and DTE3.3 SCS160R / SCS320R Power Modules Left Supply Failed Tue Mar 18 154307Installation 3.3.1 AC Power Module Replacement SECURE CONSOLE SERVERS SCS160R / SCS320R Power ModulesFigure 3.5 Replacing an AC Module Left Module shown partially removed InstallationDefault Configuration 4 Initial Configuration4.1 Default Configuration It’s Pre-Configured. Set your IP Address. Just Add Users4.2 Initial System Security Concerns Initial Configuration4.3 Initial Connection via Network 4.3.1 Network Connection Requirements4.3.3 Route via Windows workstation Initial Connection via NetworkFigure 4.2 PuTTY Configuration Screen Initial Configuration5. Login to the SCS Figure 4.3 Terminal screen, showing a typical root login to SCS4.4 Front Panel Network Setup Front Panel Network Setup4.4.1 Front Panel Edit Mode Press Enter to Program Network Settings4.4.1.1 Start Front Panel Edit Mode Initial ConfigurationPress Enter to Program Network Settings Edit IP Address IP Address4.4.1.2 Program Network Network IP Address192.168.075.239 Edit IP AddressNet Mask Net Mask255.200.000.000 Edit Net MaskGateway GatewayExit to Main Menu Edit GatewayInitial Configuration Edit GatewaySaving and Restarting Network Services Enter = Save Cancel = UPSave / Reset Complete Any Key to Continue Exit to Main MenuFor Your Notes Initial ConfigurationSCS160 / SCS320 / SCS480 Page5.1 SCS Systems are Linux-based 5 System AdministrationSCS Systems are Linux-based 5.1.1 Linux General Public License5.2 Initial Sysadmin Access System Administration5.2.1 Connect using a Terminal 5.1.3 SCS System Architecture5.2.3 Enter Commands Initial Sysadmin Access5.2.2 Log In as root 5.2.4 Log Out5.3.1 Configure the Services 5.3 Default ServicesSystem Administration For the authentication protocols5.3.1.1 Configure the Services Default ServicesFor Your Notes System AdministrationSCS160 / SCS320 / SCS480 PageSystem Commands 6 Commands6.1 System Commands A summary of special SCS CommandsCommands 6.2 save Command6.3 reboot 6.4 poweroff poweroff6.5 Other Linux Commands logoutssh-keygen sftpstty CommandsChange Logging Level 6.6 Change Logging Levelversions For Your Notes CommandsSCS160 / SCS320 / SCS480 PageThis section outlines the administration functions and commands 7 System Administrationaccessed using your Network or the Console port SecuritySystem Administration 7.2.1 Run netconfig7.2.2 More Than One Nameserver Change Network Address7.3 Change Hostname 7.4 Time Configuration7.5 Change NIC Speed System Administration7.6 Configure Authentications Configure Authentications7.7 Front Panel Display Options ## ## options to control NIC speed and mode7.7.1.1 Edit 7.7.1 Display Mode Parameters7.7.1.2 View System Administration7.8 Network Time Service Network Time Servicescs.localdomain SCS320 SerNum 24 characters for Line 1 Tue Mar 18 1553037.8.1 Configure NTP 7.8.2 Start the NTP ServiceSystem Administration NIS and User Port Permissions 7.9.2 Changing Serial Port settings7.9 NIS and User Port Permissions 7.9.1 User Port Control7.9.3 NIS Port Access whereSystem Administration 7.9.5 NIS Database file 7.9.4 User Names and GroupsGroup Permissions NIS and User Port Permissions7.10 NFS 7.9.7 NIS Configuration File7.9.6 NIS Make file 7.10.1 Remote NFS Directory7.12 syslog 7.11 SNMPSNMP 7.11.1 Start SNMPSystem Administration 7.13 Timeouts8 Administering Users User Setup8.1 User Setup 8.1.4 Other Editing Commands Administering Users8.1.1 adduser 8.1.2 edituser8.1.4.1 editbrk name 8.1.4.2 editesc nameUser Setup For Your Notes Administering UsersSCS160 / SCS320 / SCS480 PageUser Accounts 9 User Operations9.1 User Accounts 9.1.1 SCS Users9.3.3 Access via Console Port 9.3.1 Access via Network9.3.4 Interactive Mode User Operations9.3.5 Break Sequence What Can A User Do9.3.6 Escape Sequence 9.3.5.1 editbrkUser Operations 9.3.6.1 Edit Escape SequenceSafety Requirements 10 Regulatory & Safety10.1 Safety Requirements 10.1.1 Symbols found on the Product10.2 Regulatory Compliance Regulatory & Safety10.3 North America 10.4 European Union10.4.2 Standards With Which the Products Comply European Union10.4.3 Supplementary Information SECURE CONSOLE SERVERS10.6 Lithium Battery 10.5 Australia & New ZealandRegulatory & Safety SECURE CONSOLE SERVERS SCS160R / SCS320R Power Modules 10.7 SCS160R / SCS320R Power ModulesFor Your Notes Regulatory & SafetySCS160 / SCS320 / SCS480 PageCustomer Support 11 How to Contact Logical11.1 Customer Support 11.1.1 Website11.1.2 E-mail How to Contact Logical11.1.3 Telephone 11.1.4 Fax11.2.2 Return Authorization 11.2.1 WarrantyProduct Support 11.2 Product SupportFor Your Notes How to Contact LogicalSCS160 / SCS320 / SCS480 PageAppendix A File System A.1.1 Read-Write ModeA.1 Read-Only vs. Read-Write Product SupportHow to Contact Logical A.1.2 LSI Directoriesetc home var root lsi SCS160 / SCS320 / SCS480B.1 How do I do this? Appendix B FAQB.1.1 Change Port Parameters B.1.2 Change the Name of a PortB.1.4 Control the Output of Debugging Messages B.1.3 View a BufferHow to Contact Logical lsi/ports/bufportnameSECURE CONSOLE SERVERS Product Supporttel 203 PageSCS160 / SCS320 / SCS480 For Your NotesMAN-000001C - 90 pages SCS160R / SCS320R