Chapter 7

Troubleshooting

7.1Problems and Suggested Solutions

 

Table 7.1 describes possible problems you might encounter, along with

 

suggested solutions.

Table 7.1

Problems and Suggested Solutions

 

 

 

Problem

 

Suggested Solution

 

 

Drives are not detected

Make sure that the cable ends are connected properly.

OR

 

Make sure that the power cables to the drives are connected

 

properly.

The system hangs when the adapter ROM

Change cables.

for Embedded SATA Software RAID scans

If everything fails, change the drive(s).

the SATA ports.

 

 

 

Operating system does not boot.

Check the system BIOS configuration for PCI interrupt assignments.

 

 

Make sure some Interrupts are assigned for PCI.

 

 

Make sure that you have properly selected the Boot Device in the

 

 

system BIOS setup (CMOS Setup).

An error occurs while reading the

The drive is bad and needs to be replaced.

configuration data on a drive.

 

 

 

There is no existing RAID configuration on

Press any key to enter the BIOS Configuration Utility (Ctrl-M), then

any of the drives connected to the system

select a configuration method and configure the drive(s).

and the message “LSI Logic Embedded

 

SATA RAID Not Configured” displays.

 

 

 

BIOS reports that a mirrored array is in

Make sure all physical drives are properly connected and are

degraded mode.

 

powered on.

 

 

Reconnect, replace, or rebuild any drive that has failed.

Embedded SATA Software RAID

7-1

Copyright © 2004 by LSI Logic Corporation. All rights reserved.

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LSI D815-000319-00, ICH6R manual Chapter Troubleshooting, Problems and Suggested Solutions, Problem Suggested Solution