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Lucent Technologies 20 manual Customer Service

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Customer Service

Obtaining assistance through email or the Internet

If your services agreement allows, you can communicate directly with a technical engineer through Email Technical Support or a Live Chat. Select one of these sites when you log in to http://www.lucent.com/support.

Calling the technical assistance center (TAC)

If you cannot find an answer through the tools and information of Lucent OnLine Customer Support or if you have a very urgent need, contact TAC. Access Lucent OnLine Customer Support at http://www.lucent.com/support and click Contact Us for a list of telephone numbers inside and outside the United States.

Alternatively, call 1-866-LUCENT8 (1-866-582-3688) from any location in North America for a menu of Lucent services. Or call +1 510-769-6001 for an operator. If you do not have an active services agreement or contract, you will be charged for time and materials.

iv	CellPipe™ 20 Series User’s Guide

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Lucent Technologies 20 manual Customer Service

Contents

CellPipe 20 Series Lucent Technologies Customer Service Customer ServiceFinding information and software Obtaining technical assistanceCustomer Service Contents Upgrading System Software Introduction About this guideWhat is the CellPipe 20 Series Product Family? What is the CellPipe 20 Series Product Family?CellPipe 20 Series management Lucent TURN-UPLucent TURN-UP Page Setup Verifying package contentsConnecting CellPipe 20 Series products Items you need for installationItems you need for installation Connecting CellPipe 20 Series products CellPipe 20 Series rear panelsChecking status lights Console setupChecking status lights Console setup Page Command-Line Interface Syntax of command-line interfaceUsing the commands Displaying information about a commandUsing the commands Viewing the main menuBridging commands Displaying second-level commandsSaving configurations Bridging commandsMain menu Second-level menus/description Set all configuration to factory setting Routing commands Routing commandsAdditional main-menu and second-level routing commands Command-Line Interface Command-Line Interface Page Configuring a 20 Series CellPipe Auto-provisioningSdsl commands and configurations Configuring WAN interfaceConfiguring WAN interface Select the dbit command to configure the sdsl data bit Adsl commands and configurations Select the abort command to abort the Adsl connection Multimode Configuring LAN interface in bridging mode Configuring LAN interfaceConfiguring LAN interface Configuring LAN interface in routing mode Configuring the mode command Configuring the manage commandConfiguring the manage command Configuring the quick command Quick command in bridging modeQuick command in routing mode Configuring the quick commandR1483 command in bridging mode Configuring the r1483 commandConfiguring the r1483 command R1483 command in routing mode Configuring the ipoa command Configuring the dnsrelay commandConfiguring the dnsrelay command Configuring the pppoa command Configuring the pppoa commandConfiguring the pat command Configuring the pat commandSelect the show command to display the Pat configuration Upgrading System Software Preparing to upgradeObtaining software Upgrading software Upgrading softwareProduct warranty Warranties and FCC RegulationsWarranty repair Out-of warranty repairFCC Part 15 Notice FCC Part 15 NoticeIC CS-03 Notice IC CS-03 Notice