Motion Computing HC334227332, J3400 manual Audio, System

Models: HC334227332 J3400

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I cannot connect to a network using the Ethernet adapter

The Ethernet cable may not be connected properly. Remove and reconnect the Ethernet cable or replace the cable.

Audio

No sound is coming from the built-in speakers

Ensure that nothing is connected to the audio out port. Connecting headphones or external speakers disables the built-in speakers. Disconnect the headset or external speakers if not in use.

No sound is coming from any speakers

The volume may be set too low or muted. You can use Motion Dashboard to increase the volume or turn mute off.

The integrated audio components may have been overwritten. If you install a third-party audio device (such as a USB or Bluetooth device), the integrated audio may stop working. If this happens, reinstall the audio drivers. After you install these, if you still have problems recording, contact Motion Computing Technical Support.

System

I forgot my BIOS password and cannot access my computer

You can enter several incorrect passwords before the BIOS temporarily locks the system. You can try again by restarting the system. If you still cannot log on, contact

Motion Computing Technical Support at www.motioncomputing.com/support.

An application has stopped responding, but I can still move the pointer and use other applications

The application may have stopped responding. Use Task Manager to manually stop the application. (Press the Windows Security button and tap Start Task Manager.) See Windows Help and Support for more information.

The computer seems to be operating more slowly than usual

The hard disk drive may be full or nearly full. You can use Disk Cleanup to free up space on your hard drive. For more information, open Windows Help and Support and search for “disk cleanup”.

The hard disk may need to be defragmented. You can use Disk Defragmenter to consolidate files and folders on the hard drive. For more information, open Windows Help and Support and search for “disk defragmenter”.

Reboot

Appendix A Troubleshooting and Support

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Motion Computing HC334227332, J3400 manual Audio, System