Automatic Self-Test, After Installing the Modem | Motorola V.34-SDC

Automatic Self-Test

When you apply power to the modem, it automatically runs a self-test that checks for and identifies faults in the modem’s circuits. After displaying the message SELF- TEST, the front modem displays one of the messages shown in Table 2-1.

Table 2-1.

Self-Test Messages

This Message...	Indicates:
326X Initial	The modem is set to operate using factory default values.

326X Ready	No faults were encountered during the self-test. The modem is ready
	for operation.

[Error message]	A system fault was detected during the self-test.

Installing the Modem

Handling Error Messages

If the modem fails the self-test and displays an error message, do the following:

1)Record the message to assist in troubleshooting the modem.

2)Turn the modem off and then on again, and observe the front panel display. If the modem displays 326X READY, the earlier error message was probably caused by a temporary power line problem. Some line problems do not affect modem operation. If the modem continues to display an error message, contact Motorola Customer Support or an authorized Motorola distributor.

After Installing the Modem...

Go on to Chapter 3, Getting Started, for information on how to configure and operate the modem.

Installing the Modem 2-15

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Motorola V.34-SDC, 326X V.34 Automatic Self-Test, After Installing the Modem, Handling Error Messages, Self-Test Messages

Contents

Motorola Restricted Rights Notification for U.S. Government Users Proprietary Material Page Contents Installing the Modem Using the AT Automatic Calling Interface Appendix B. Cabling and Interface Pinouts Glossary Return Procedures Contents 326X Series Modem Family Using the Documentation Set OverviewProduct Family Model Numbers This Model Number... Denotes How to Use the Documentation Set Using the Documentation SetDocumentation Target Audience 326X V.34 Series Modem Reference Card T0009-01 326X V.34 Series Modem User’s Guide T0009 Trademarks References326X Series Modem Reference Guide Special Notices Using the Documentation Set Conventions Mise en Garde Messages spéciauxAvertissement Besondere Hinweise Precaucion Using the Documentation Set Avisos EspecialesAdvertencia Xviii Introduction Motorola Information System Group ISG Customer Information Motorola ISG Customer Information Sales-Related Issues Information on Product TrainingQuestions about Billing User Documentation Comments about the Manual Xxii Customer Response Card Business Reply Mail Chapter Contents From a network management system NMS Introduction Repair Safety and Operational Notices Lightning Operating the Modem from the Front Panel Automatic Calling Interfaces ACUs Selecting Programmed Option Sets25bis ACU Modulation Mode Characteristics ITU-T V.34 Compliant Modulation ModeManaging a Modem Restoring Data Transmission Automode/Multimode Feature Synchronous Data Compression SDC FeatureCompatibility in V.34 Modulation Mode Error Correction and Data Compression Remote ConfigurationSecurity Status Snapshots Adaptive Rate System Troubleshooting V.54 and V.22bis TestsCountry-Specific Information NET Compliance Modem Chapter Installing the Modem Appendix C Appendix B U.S.A Outside the U.S.A Unpacking the ModemOne User’s Guide One Reference Card Choosing a Site Additional Equipment Required Rear Panel Connectors Connecting the ModemAn AC power switch Modular jacks for making Operating at V.34 DTE Rates Electrical Interfaces-EIA/TIA-232 and ITU-TS Models 3261 and 3266 Dial Line Connections Ferrite CylindersModels 3267 Modems Installing a Ferrite Cylinder on a DTE Cable Installing a Ferrite Cylinder on an Audio Cable Installing a Ferrite Cylinder on a Power Cable Installing a Ferrite Cylinder on a Power Cable Important Information About the Modulus Enclosure Important Information About the Modulus Enclosure Front Door Cabling the Modem 3265 Modem Cabling Connecting to a 9110 NMS Connecting the Modem to a Network Management System Turning on the Modem 11. Connecting Modems in a Daisy Chain Configuration Handling Error Messages After Installing the ModemAutomatic Self-Test Self-Test Messages Installing the Modem Getting Started Contents Configuring and Operating the Modem System Requirements for Software UpgradesUsing the Front Panel If You Are Unsure of Your DTE’s Data Format 326X LEDs 326x ReadyName Description RC/NC Front Panel Display Setting Configuration Options from the Front Panel Navigating the Configuration Menu TreeMenu Structure Front Panel Keys Talk/Data Switch Example Accessing a Configuration OptionStatus Displays Where Do I Go from Here? Using the Modem with a Network Management System NMSOperating Status Displays Option Sets/Dialing Options Using the Modem with an Async Terminal Using the AT Automatic Calling Unit ACU Selection, refer to Using the Modem with a PC and Async Communications Software 25bis ACU for Sync or Async Applications Other Call Establishment MethodsNetView LPDA-2 ACU for Sync Applications NetView LPDA-2 ACU for synchronous applications External Auto-Call Units Sync Dialing from an IBM ASPage Option Set 4-Synchronous Leased Line Applications with Configuring the Modem Select the Modem’s Preconfigured Option Set Configuring the Modem for Use with Communications SoftwareCommunications Software Package Operating Notes General Notes Operating Notes Set Modem Flow=Off Direct Operating Mode Preparing for Operation Reinitializing Memory Using the AT&F CommandIf the Communications Software and Modem Do Not Operate Reinitializing Memory from the Front Panel What is an Option Set? Configuration Option SetsOption Set Summary-326X V.32bis and V.34 Modems Option Set Summary-326X FAST-SDC Modem Option Set Descriptions-326X V.32bis and V.34 Modems Option Set 1-Async Calls to Central Site Using the AT ACU Option Set 2-Sync Dial A/B Restoral Option Set Descriptions-326X FAST-SDC Modems Option Set 3-Sync Dial Only To create a customized option set Configuring an Option Set Do not turn off modem power until Save COMPLETED! appears Option Set Defaults-326X V.32bis and 326X V.34 Modems Option Set DefaultsSave Changes=n Option Set Parameter 3260/62/65/67 3261/63/66/68 Terminal OPT’S XON/XOFF Option Set Option Set Defaults-326X-SDC V.34 ModemOption Option Set 3261/63/66/68 DTE Rate Auto 56.0 U.S. A., Canada Other countries Flow Ext Cntrl Pin Inactivity S30 For This Type of Application Select 326X V.32bis and 326XFAST Modem Application Examples Changing Default Configuration Settings Option Set 1-Async Calls to Central Site Using AT ACU Option Set 3-Sync Calls to Central Site, V.25bis ACU Option Set 2-Sync Answering Central Site Without ACU Synchronous Dialing from an IBM AS Mode=Originate in the other modem 326XFAST-SDC Modem Application Examples SDC Pre-Operation Notes Configuring the Modem for SDC OperationOperational Requirements Optimizing Network Performance SDC Option Set 1-Async Calls to Central Site Using AT ACU Ensuring Optimum Network Performance in SDC ModeSDC Sample Applications SDC Option Set 2-Sync Dial A/B Restoral To 33.6 kbps X-SDC Dial-Only Application-Option Set SDC Option Set 3-Sync Dial Only Bandwidth On Demand-Option Set Bandwidth On Demand Select SDC Option Set 4 for this application Point-to-Point Leased Line Application with Dial Restoral When Remote Access Reset Is Disabled Remote Access ResetOperation Configuring the Modem Using the AT Automatic Calling Interface Industry-Standard AT Command Set-AT and AT Using AT Commands What is the Attention AT Command Set?Entering AT Command Lines To enter a single AT command line AT Command String Examples To enter multiple AT commands on a single command lineFor Further Detail on AT Commands Interpreting AT Command Strings Escape Sequence-+++ Autobaud FeatureValid Autobauding Character Formats Start Bit Data Bits Parity Stop Bits To use the escape sequence with guard time Non-Configuration AT Commands ATA, Manual Answer Re-Execute Last CommandATD, Dial ATH, Hang Up ATO, Leave Command ModeATI, Display Software Information AT*RD, Redial Last Number RegistersDisplaying and Changing S-Register Values Display S-Register Value ATSn? Display S-Register Value AT? Register DescriptionsChange S-Register Value ATSx=n Change S-Register Value AT=x Register 2-Escape Code Character Register 1-Ring CountRegister 3-Carriage Return Character Register 4-Line Feed Character Register 6-Wait for Dial Tone Register 5-Backspace CharacterRegister 7-Wait for Data Carrier Register 10-Carrier Loss Hang Up Delay Register 8-Pause Time for Pause Delay Dial Modifiers Register 11-DTMF Tone Duration Register 18-Test TimerRegister 12-Escape Code Guard Time Register 26-RTS/CTS Delay Register 25-Delay Before Looking for DTRRegister 30-DTE Inactivity Disconnect Register 45-Access Security Tone Duration Register 38-Disconnect Buffer DelayRegister 46-Access Security Lead Digit Delay Timeout Register 96-Signalling System #5 Register 97-Break Signal Duration Register 99-V.32 Training Time Register 98-AC Detect Troubleshooting Guide Troubleshooting Steps TroubleshootingAssumptions First Step Call Establishment Max Rate AT*MX Min Rate AT*MN Data Mode Flow control Call Termina Tion Fast Call=Off AT*FC0 in it Modem won’t connect Test Description Command 326X Series Modem Diagnostic Tests To initiate a test from the modem’s front panel Synchronous Data Compression SDC TestingPage Appendix a Configuration Quick Reference Configuration options and functions Configuration Quick-Reference-Menu TreesFor More Detail Audience and Assumptions Figure A-1. The 326X Series Modem Menu Structure Part 1 Figure A-2. The 326X Series Modem Menu Structure Part 2 Figure A-3. The 326X Series Modem Menu Structure Part 3 Figure A-4. The 326X Series Modem Menu Structure Part 4 Stored #=n Dial FromAsync Echo Speaker VolumeDial RsltCode Select Options Longspace Guard Tone Reinitialize MemoryGuard Tone Display Modem ID Line TelcoAT Form Pulse Cycle CTS Control RTS signal from the DTE, set the modem RTS= NormalMode=Direct DSR Control Clock Power UpEnter Phone # Answer Ans Rest Asym Rate Blind Dial Auto TypeBreak Mode Default Dialing See the AT&Z command descriptionBuffer Delay =Off Off setting disables the Delay option Dial Wait Data CompressionDial Wait DTE Rate Data Form RTS/CTS DelayTo D DTR Delay Pause DelayAuto Redial Stored# Flow Control Flow DTE Ct Hold DL LineLine Compen To L LAL Busy Out Pstn SignalingLink Phone #’s Low Speed Mod Modem FlowMin Rate AT Message AT MsgMax Rate Maximum Rate Netwrk Comp BuffersView Phone # Ext Cntrl Overspeed PasswordSet Protection Unlock Pass Change Pass RestoreWord Rmt Acc Parity ParityRTS Control Retrain Inactivity Speed Conver Throughput Minimization Delay RTS/DCD Remote SignalingRemRTS/DCD TpDlyMin Call Timeout Call TimeoutTone Length Tone Length Access security password from the remote modem Callback FeatureDisplays only when selected by an NMS This command defines dial command limitations Rem Num Rqrd Remote Number Required Password VerificationSim Ring Simulated Ringback Table A-2 Front Panel Configuration Options V25 Resp Sync IdleLPDA2 Addr LPDA2 Det OverrideMode Group PWNC Address NC PortRate Front Panel Option Description Performing Numeric Entry Register AT Command Front Panel Option Register/AT Command Cross-ReferenceTable A-3 Register Cross-Reference Table A-4 Dial Modifiers Dial Modifiers for Special Dialing RequirementsModifier Function Description Table A-4 Dial Modifiers Table A-5 Result Codes Result Codes Connect Configuration Quick Reference A-43 Table A-6 Rear Panel Switches Configuring the Modem’s Dual In-line Package DIP SwitchesSwitch Number Setting Function Configuration Quick Reference A-45 Page Cabling and Interface Pinouts Appendix B Pin 232-D ITU Signal Definition 326X/326X-SDC cabling requirements and diagnosticsEIA/TIA 232-D Modem to Computer Interface Table B-1 Modem/Computer Interface Connections Models 3261/3263/3266/3268 only. Signal passed from modem to Figure B-1 XFAST-SDC Series Modem with ITU V.35 Interface ITU Recommendation V.35 Modem-to-Computer Interface ITU Rate V.35 Modem-to-Computer Interface Pinouts Pin Signal DefinitionTable B-2 ITU V.35 Modem/Computer Interface Connections Differences, EIA/TIA 232-D and ITU Rate V.35 Interfaces Dial LINE, Lease Private LINE, Phone Connector Pinouts NC Network Control Port Pinouts Table B-3 Network Control Port Connector PinoutsCabling Cable Considerations Table B-4 Maximum Cable Capacitance per Data Rate Motorola Product Up to Description Code Kbps ft Kpbs ft Table B-5 Motorola DB-25 Low Capacitance Cables for Table B-6 Vendor Wire for DTE Cable Diagnostics Cabling and Interface Pinouts B-11 Page Appendix C Canada Country Support Restricted Features Summary Installation NotesModels 3265/3266 All Models AT*AA1 Setting AT Command Feature Australia Austria Belgium Canada Czech Republic Feature Poland Denmark Finland France Feature Germany Hong Kong Ireland Israel Feature Italy Japan Malaysia Netherlands AT*DD2 AT*DD3 Feature Norway Portugal South Africa SpainAT*DR1 AT*DR2 AT*DR3 AT*DR4 AT*LL AT*DD4 AT*DD3 Feature Sweden Switzerland United Kingdom UniversalAT*DD3 S7 AT*DD9 AT*DP AT*DR1 AT*DR2 AT*DR3 AT*LL Standalone Modem Rear Panel Views Operating Notes Modem Rear View Leased Line, Dial Restoral Dial Only ModemModem Rear Panel Dial Only Figure C-3.View a Rear Panel Layout 3265 Dial Only Modem Rear Panel-View a Modem Rear Panel-View C Modem Rear Panel-View BModem Rear Panel-View D Modem Leased Line with Dial Restoral For an Illustration of the Enclosure Card Backplane Rear Panel Interface Pinouts Wire Leased Line Interface Models 3260/3265Standalone Models 3260/65 and 3261/66 Interface Pinouts Dial Line Interface Models 3260/3265 Wire Leased Line Interface Models 3261/3266 Phone Connector Interface Models 3260/3265Dial Line Interface Models 3261/3266 Table C-6 Wire Leased Line Interface Models 3261/3266 Card Models 3262/67, 3263/68 Backplane Interface Pinouts Phone Connector Interface Models 3261/3266Dial Line Interface All Card Models Table C-7 Phone Line Interface Models 3261/326 Wire Leased Line Interface Models 3263/3268 Wire Leased Line Interface Models 3262/3267Table C-9 Wire Leased Line Interface Models 3262/3267 Table C-10 Wire Leased Line Interface Models 3263/3268 Australia-Delayed Call Lists Delayed and Forbidden ListsAustria-Forbidden Call Lists Belgium-Delayed Call Lists France-Delayed and Forbidden Call Lists Finland-Delayed Call Lists Ireland-Delayed Call Lists Hong Kong-Delayed Call Lists Norway-Delayed Call Lists Netherlands-Delayed Call Lists Other Country-Specific Information Spain-Delayed Call ListsCanada DOC Registration and Requirements Canadian Emissions Statement Industry Canada Equipment Attachment Limitations Table C-13 Phone Connector Pinouts for Jack Operation Table C-12 Dial Line Connector Pinouts for Jack OperationRear Panel Pinouts Modem Table C-15 Phone Connector Pinouts for Jack Operation Table C-14 Dial Line Connector Pinouts for Jack OperationTelco Option AT&J Hong Kong and United Kingdom-BABT Regulations Denmark-Blind DialingCompliance with BS6328 Part 1 1982 Section Compliance with BS6305 Clause 6.2, BS6320 Clause Compliance with BABTSITS/82/01/C and BABT/SITS/ 82005S/DRinger Equivalence Number REN Compliance with BS6789 .11986 Clause Compliance with BABT/SITS/83/08/A Clause Compliance with BS6301 Compliance with DTI 83/009ICompliance with Babt Sits 83/009 Section D Application for Installation of Telephone Socket Installation of Telephone SocketFCC Registration FCC Regulations Pin Voice Jack Permissive Dial Line Jack TypesPin Data Jack Programmable Jack Type Description Table C-17 Phone Connector Pinouts for Jack Operation Table C-16 Dialline Connector Pinouts for Jack OperationJack Leased Connector Pin No Function Dial Line Telco Jack Selection Table C-19 Phone Connector Pinouts for Jack Operation Table C-18 Dial Line Connector Pinouts for Jack Operation Dial and Leased Line Transmit Levels Connecting an Exclusion Key TelephoneMaking Telephone-to-Modem Connections Dial Line Transmit Level RJ4MB4 Declaring The Jack Type Using the Modulus Backplane’s Busy Out Feature Table C-21. Backplane Pin Settings for Busy Out, Modulus Table C-20. Backplane Pin Settings for Busy Out, ModulusPin Pair Function A. and Canada Other UI Countries Modem a Modem B Country-Specific Information ACU Glossary CRC EIA ITU-TS Pstn SYN Return Procedures Expiration of Lease Equipment Return ProceduresFactory Repair Packaging Guidelines for Equipment Return Index DOC FCC Phone SDC Index-6