232 | Motorola MC35 specification

11 User Support

Troubleshooting

232

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Motorola MC35 manual 232

Contents

MC35 Page MC35 User Guide for Windows Mobile Copyright Motorola, Inc One Motorola Plaza Holtsville, New York Welcome Welcome Welcome Contents Using the Windows Mobile Programs Using Phone 111 Customizing your MC35 203 Using GPS Navigation 147Using MC35 Companion Programs 153 User Support 219Page Package contents Preparing to use your MC35 Charging the MC35 Preparing to use your MC35 Installing Microsoft ActiveSync System installation requirements Help About Microsoft ActiveSync Starting the MC35Creating an ActiveSync partnership Preparing to use your MC35 Preparing to use your MC35 Display Features summaryPerformance Audio Design and ergonomics Battery packHardware connectivity Accessories Component Description Hardware tourHardware tour SD/MMC Using the SD/MMC expansion slot Using the touch screen backlight keyUsing the stylus Hardware interface Hardware interface Soft buttons and keypad Hardware interface Secondary keypad input mode Tap Settings Command interfaceCommand interface Today screen Status icons Start menuNavigation bar Icon Description Command interface Notifications Command barPop-up menus Using the MC35 keypad Using the MC35 keypadUsing the Input Selector Word Completion Using the Input Selector Keyboard Tap the Input Selector arrow, then select Block Recognizer Block RecognizerLetter Recognizer Tap the Input Selector arrow, then select Letter Recognizer Transcriber Writing on the screen Writing on the screenStar Key Tap Menu Draw Tap Menu Tools Recognize Conversion reminders Drawing on the screenDrawing on the screen Tips for getting good recognition Tap Programs Notes Recording a messageRecording a message Tap Menu View Recording Toolbar Using My Text Using My Text Synchronizing information with your computer Using ActiveSyncUsing ActiveSync Infrared Port IR Open ActiveSync Click File Connection SettingsTap Programs ActiveSync Tap Menu Connections Tap Programs ActiveSync Tap Menu Connect via IR Tap Settings Connections tab Bluetooth Tap Programs ActiveSync Tap Programs ActiveSync Tap Menu Connect via BluetoothSynchronizing with a server Tap Finish Tap Menu Add Server SourceTap Advanced Tap Programs ActiveSync Tap Menu Schedule Remote synchronization schedule Using ActiveSync to copy filesSynchronization options Tap Programs ActiveSync Tap Menu Options Click Tools Options ActiveSync errorsSynchronization type and volume Using wireless communication Using wireless communication Opening programs Opening programs Program list Icon Program Usage Opening programs Using Search Using SearchUsing File Explorer Using File Explorer Using File Explorer Beam function Wireless communication featuresWireless communication features Exchanging files using IR connection Infrared connection Bluetooth connection Activating the Bluetooth function Creating a Bluetooth partnership Wireless communication features Exchanging files using Bluetooth Configuring your Gprs connection Gprs connection Activating a WiFi connection WiFi connectionConnecting to the Gprs network Tap Connect Gprs Select Enable Wi-Fi Card Setting up a wireless network connection Wireless communication features To connect to a wireless network Tap Finish Managing wireless connections Managing wireless connectionsUsing Wireless Manager Activating wireless features Tap WiFi Done Tap Phone Done Tap Menu Disconnect Cellular Data Configuring the multiple wireless settingsSelect Phone Settings Getting connected Connecting to the InternetGetting connected Connecting to your office network Flight Mode Viewing intranet URLs Tap Add New URL Setting an e-mail server connection Tap Messaging Tap Menu Tools New Account Microsoft Outlook Mobile programs Microsoft Outlook Mobile programsCalendar Tap Calendar Finding an appointment Scheduling an appointmentViewing an appointment Tap Menu New Appointment Creating a meeting request Using the Calendar summary screenBeaming an appointment Synchronizing calendar items Contacts Tap Contacts Using the Contacts summary screen Calling a contact Sending a message to a contact Tap Send E-mail or Send Text Message Beaming a contact cardSynchronizing contacts Tap Send Contact Beam Tap Programs Tasks TasksManaging tasks Tap Menu New Task Synchronizing tasks Using the Tasks summary screenBeaming a task item Tap Beam Task Managing notes Tap Programs Notes . Notes opens to the note list Tap Beam File Sending a noteSynchronizing notes Tap Menu Tools Beam Tap Messaging Using the message listMessaging Tap Menu Send /Receive Creating an e-mail/text message Creating a message signature Synchronizing Outlook e-mail messages Managing messages and foldersDownloading messages Tap Menu Tools Options Microsoft Office Mobile programs Microsoft Office Mobile programsWord Mobile Synchronizing POP3/IMAP4 e-mail messages Using the Word Mobile document list Creating a Word Mobile document Tap Menu Beam File Tips for working in Word MobileSending a Word Mobile document Tap Menu Send Help Excel MobileSynchronizing Word documents Tips for working in Excel Mobile Using the Excel Mobile workbook listCreating an Excel Mobile workbook Tap View Full Screen Sending an Excel Mobile workbook PowerPoint MobileUsing PowerPoint Mobile Synchronizing Excel workbooks Microsoft Office Mobile programs Go to Slide Setting the slide show playback optionsSending a PowerPoint file Show Options Windows Media Player Windows Media PlayerCopying files to your device Tap Windows Media Playlist Tap Windows Media Tap Menu Update LibraryLibrary Tap Menu Queue Up Tap Menu Now Playing Windows Media Player Viewing track properties Tap Menu Properties Playing a streaming media file File PlaybackPlaying a file stored in your device or in a storage card Tap Menu Open URL Playback controls Using skins to change the Player lookCustomizing the Player Tap Menu Shuffle Changing your audio and video settings On the Playback screen, tap Menu Options Playback tab Changing your network settings On the Playback screen, tap Menu Options Network tab On the Playback screen, tap Menu Options Library tab Setting hardware playback controlsChanging the startup screen On the Playback screen, tap Menu Options Buttons tab Browsing the Internet Internet Explorer MobileInternet Explorer Mobile Licenses and Protected files Tap Menu History Viewing the History listMobile favorites Tap Menu Favorites Mobile Favorites Mobile Favorites folderFavorite Links Tap Programs Pocket MSN Pocket MSNPocket MSN Tap Today Tap Tap here to sign in to Pocket MSN Tap Sign Menu Send/Receive MSN HotmailTap Programs Pocket MSN Tap MSN Hotmail Tap Programs Pocket MSN Tap Options Hotmail Requirements to use MSN Messenger Setting up an accountMSN Messenger Tap Programs Pocket MSN Tap MSN Messenger Tap MSN Mobile Home Tap Sign Tap Get a new Windows live ID Pocket MSN Pocket MSN Tips when chatting with contacts Tap Menu Sign Out 110 Using Phone Phone setupInstalling the SIM card Phone setup Phone setup Entering your PIN Tap Phone Dialer screen Dialer screenDialer buttons IconDescription Turning the phone function on and off Phone operationPhone status icons Phone operation Tap to launch Wireless Manager Erasing number input Answering a call Adjusting the phone volumeUsing the speakerphone Rejecting a call Muting a call Making phone calls Tap Contacts . Contacts opens to the contact list Tap Speed Dial Tap Call History Tap Settings Making an emergency call Phone featuresPhone features Call notification and identification Call hold On the Notes screen, tap Menu View Recording Toolbar Conference callCall notes Tap Call History Text messaging service 128 Tap Menu Send Text Message Voice mail To retrieve your voice mails Contacts integration Sharing contacts in Microsoft Contacts Sharing contacts in SIM Contacts Sharing contacts in call history Call History Category Description Call details Call history limit Tap Menu Active Phone profilesPhone profiles Tap Advance Tap New YesTap Menu Edit Tap Save OK Tap OK Yes Tap Menu Delete Tap Yes OK Phone preferencesPhone preferences Phone tab Configuring your PIN Services tab Call barring Caller ID Call forwarding Call waiting Fixed dialing On the services list, tap Voice Mail and Text MessagesVoice mail and text messages Network tab Band tab Move Down buttons GPS antenna Setting up MC35 on your vehicleInstallation reminders Unpacking the MC35 vehicle mount kit Setting up MC35 on your vehicle Device mounting precautions Downloading the LTO satellite data Tap Download Now Driving precautions Using MC35 safelyUsing MC35 safely 152 SIM Manager Using MC35 Companion ProgramsPhone management programs Phone management programs Phone management programs SIM Toolkit Tap Programs SIM Toolkit Wireless communication programs Wireless communication programsGain Adjust Tap Programs Gain Adjust Tap Programs Internet Sharing Tap Connect Tap Programs Push to Talk Push to TalkPTT menu Using PTT On the PTT Menu screen, tap PTT Contacts Menu Add Contact On the PTT Menu screen, tap PTT Contacts a contact Menu Edit Tap Menu Rename Group On the PTT Menu screen, tap PTT Contacts Menu Add GroupTap Menu Delete Group Tap Menu Leave Group PTT Contacts status icons PTT calls Tap Menu Call Me Alert SelectedIncoming, or Outgoing Configuring the PTT Settings Tap Menu My Availability turn it On or Off Gprs Setting Tap Programs Gprs Setting Terminal Services Client Tap Programs Terminal Services Client On your PC, select Start Settings Control Panel Use Express GPS Connect for the first time Using Express GPS ConnectExpress GPS Connect Express GPS Connect position fix times Downloading the Express GPS Connect Data File How to improve GPS performanceExpress GPS Connect status icons To download the Express GPS Connect data file using Settings Configuring the Express GPS Connect Tap Programs WiFi Region Switch WiFi Region SwitchTap Advanced Factory Reset Media-related programs Media-related programsPictures & Videos Tap Programs Pictures & Videos Copying image files or video clips to your device Organizing photos and videos Thumbnail mode Full screen mode Tap Menu Save As Tap Menu Zoom Media-related programs Slide show mode Thumbnail mode, tap Menu Play Slide Show Customizing Pictures & Videos Media-related programs Tap Programs Pictures & Videos Camera CameraCamera screen Camera capture mode Tap Menu Mode Burst Tap Menu Mode Timer Tap Programs CamWedge Tap Menu QualityTap Menu Options Camera tab Tap Programs Pictures & Videos Configuring the CamWedge Settings CamWedge Media-related programs Test Window Product download-related programs Product download-related programsAirBEAM Smart Log Window AirBEAM Smart Client Configuring the AirBEAM Smart ClientAirBEAM Package Builder AirBEAM License Tap Programs AirBEAM Tap File Configure Product download-related programs Product download-related programs Product download-related programs Product download-related programs Synchronizing with the Server Manual Synchronization Automatic Synchronization Tap Programs RDClient Rapid Deployment ClientRapid Deployment Window Capturing RD Bar Codes Download Agent Tap Programs Download Agent Personal tab Adjusting system preferencesAdjusting system preferences Customizing your MC35 Lock ButtonsInput Menus MSN Options Owner Information Phone Sounds & Notification Today Brightness System tabAbout Certificates Clock & AlarmsError reporting Memory Phone Profiles Power Regional Settings SIM Manager Remove ProgramsScreen Beam Connections tabSystem Information Express GPS Connect BluetoothConnections USB to PC WiFi/Network CardsWiFi Card Setting Adding programs to your device Wireless ManagerProgram management Program management Adding a program to the Start menu Open the path Windows Start Programs Removing programs Tap Remove Customer support Customer supportUser Support For information on Refer to Protecting your MC35 Using system locksProtecting your MC35 Locking the keypad/touch screen Creating backup files Locking the device Tap Menu Edit Copy Tap Menu Edit Paste Troubleshooting procedures TroubleshootingTroubleshooting reminders Troubleshooting Password problem Memory problem Screen problems Tapping and writing problems Phone connection problem IR connection problemBluetooth connection problem Internet connection problem USB cable problem Recalibrating the screen Resetting your MC35 Tap Settings On the System tab, tap System Information Checking the OS version of your device Battery pack information Battery pack reminders 232 Index Page PTT Word Mobile File list 81 Create 236 237 238 Page 72E-98506-03 Revision a October