11 User Support

Troubleshooting

Checking the OS version of your device

The MC35 operating system and software programs are stored in built-in Read Only Memory (ROM) chips. Data stored in the ROM are semi-permanent, it remains the same unless updated by a firmware updater. You may need to update the firmware of your device if new firmware patches are available. Visit http://www.symbol.com/support/ product/MC35.html for software updates and http://support.symbol.com/support/product/ MC35fixes.html for hot fixes.

To check the OS version of your device:

1Tap > Settings .

2On the System tab, tap System Information .

The device ROM version and application number is highlighted on the screen below.

NOTE: Motorola’s MC35 OS versions are indicated by the combination of the ROM version and the Application version. For example, in the screen shot below, the MC35 OS is X24-L18S.

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Motorola MC35 manual Checking the OS version of your device, Tap Settings On the System tab, tap System Information