Motorola
3600
Modem User’s Guide
Trademarks
Updates
Copyright
FCC Requirements
Regulatory Information
Model Name V.3600, 115 VAC version only
FCC Part 15 Declaration Of Conformity
FCC Fax Branding Requirements
Model Name V.3600, all other versions
Shielded Cables
Industry Canada IC Requirements
Special Requirements For Canada
Canadian Emission Requirements V.3600, other versions
Ringer Equivalence Number
Page
Contents
Contents
Contents
Protocols
Test Mode Operation
Security
Status Registers
Fax Operation
Contents
25 bis Autodialer
Appendix A. Specifications
Maintenance
Appendix D. Fault Isolation Procedure
Appendix B. Phone Jack Descriptions
Appendix E. Command Index and Defaults
Shelf-Mount Units
Chapter Introduction
Data Mode
Features
Software
Fax Mode
Communications Software Class 1 Fax Communications Software
Internet Browser
Physical
Description
Functional
Rear Panel 115 Vac Model
RM16M Version
RM16M Unit
Electrical Installation
Chapter Installation
AC Power Connection
DC Power Connection
DTE Connection
Installation
Digital Interface Signals
Pin Signal Descriptions
140
Telephone Line Connection
Dial Mode Pstn Connection Dial jack
Direct connection to the Pstn is shown in Figure
Leased Line Connection TELSET/LEASED Line Jack
Leased Line Connection 115 Vac Model
RM16M Connections
Shelf-Mount RM16M V.3600 Installation
Page
Option Selection
Power-Up
Chapter Getting Started
Placing a Call
Autodialing from a Terminal with the AT Commands
Dialing with a Standard Telephone
Autodialing from Front Panel
Ending a Call
Answering a Call
Condition
Reasons for Call Termination
Reasons for Call Termination
Page
LED Descriptions
Chapter Front Panel Operation
LCD Menu Operation
LCD Menus
Main Menu Submenu Submenu Item Option Com Reg
Main Menu LCD Messages Reg
Remote Initiate
RATION? OPTIONS?
Submenu Main Menu Option Com Reg
Lease line only † Dial line only 3600
Modify Change DTE Speed DTE=DCE
Modify Change DTE Dial Method Async
Modify Change DTE RTS/CTS Delay
Password of 0000 disables front panel security 3600
Front Panel Security
Page
Operation Modes
Chapter AT Commands
Command Categories
Online Command Mode
Sending Commands to the Modem
Offline Command Mode
Autobaud Guidelines for Creating Command Statements
Creating a Command Statement AT
Repeating a Command a
Command Statement Buffer
Monitor Display
Backspace Key
Group Commands
Response Commands
Numbered Commands
Response Displays Q
Digit / Word Selection
Negotiation Displays W
Connect Message Codes \V
Call Progress / Connect Speed Messages
Number Code Application *RC
Command Code Set Number Operation
Message Meaning
Response Number Codes / Messages
DTE rate 31200 bps
Connect 300/V42
Connect 300/MNP5
Dialing D
Dial Commands
Insert Long Pause
Tone Dialing T
Pulse Dialing P
Remaining in Command Mode
Switching to Answer Mode after Dialing R
Wait for Second Dial Tone W
Hook Flash
Dialing a Stored Telephone Number Sn
Wait for 5 Seconds of Silence @
Autodial Number Location *AUn
Voice Calls
AT Command Answer a
Switching from Voice to Data
Manual Answer
Autoanswer S0
Caller ID Messages Modem sends this message
Distinctive Ring *DR
Data Carrier Detect &C
Terminal Interface Commands
Data Terminal Ready &D
Data Set Ready &S
Request to Send / Clear to Send &R
Serial Port Ring Indicator Pin 22 \R
Changing from Data Mode to Command Mode +++
General Commands
DTE Controlled Fallback Rate Pin 23 *FB
Local Character Echo E
Fast Disconnect H2, H3
Online Character Echo F
Hanging Up H, H1
Speaker Control M
Speaker Volume L
Eprom Check
Return Online O
Asynchronous / Synchronous Mode Selection &M
Long Space Disconnect Y
Bis Guard Tones &G
Comman Operation
Make / Break Dial Pulse Ratio &P
Rate Selection Thresholds *TH
Synchronous Transmit Clock Source &X
Asymmetric Bit Rates *AS
Modulation *MM
Maximum DCE Speed %B
Minimum DCE Speed %L
Automatic Rate Adaption %R
Auto Retrain %E
Product Revision Level %V
Manual Rate Adaption *RR
Product Serial Number $V
Online Quick Reference $H
Talk / Data *DA
Fast Train *FT
Wire Operation
Disable AT Command Set *NT
Private Line Operation
Dial Line Transmit Level *TDn
Wire Dial-up Operation
Wire Leased Line Operation
Dial Backup
Return to Leased Line from Dial Backup *LB
Dial Backup *DB
Manual Dial Backup *LD
Dial / Leased Line &L
Configuration Profiles
Configuration Commands
Active Profile
Stored Profile
Powerup Option Set &Y
Storing a Configuration &W
Load Factory Options &Fn
Reset to Stored Configuration Z
View Configuration Profiles/Received Signal Options &V
Storing a Telephone Command Line &Zx=n, *CNx,n, *ND
Retaining / Restoring Options *RO
Remote Configuration
Soft Download Password %P1, $Y
Remote Security Code %P=
Remote Configuration Security
Enabling/Disabling Remote Configuration *RA
Entering Remote Configuration %T=, &T
Remote Configuration Format *RF
Remote Configuration DTE Speed *RB
Remote Configuration Saving or Discarding Options *RQ
Page
Chapter Protocols
Ccitt V.42 bis Error Control Protocol
Reliable Mode
Normal Mode
Auto-Reliable Mode
Constant Speed Interface
Data Compression
Flow Control
Direct Mode
Protocol Commands
Command Operation Disconnect buffer delay disabled
Disconnect Buffer Delay Q%D
Serial Port DTE Constant Speed \J
Constant
Operating Mode \N
Optional Detection Phase \M
Command Operation Fast detect data sequence disabled
Fast detect data sequence enabled
Auto-Reliable Fallback Character %An
Command Operation
LAPM, MNP, or normal try both protocols
Fallback to normal if not successful
Serial Port Flow Control \Q
Enable CTS/RTS bilateral flow control
Enable data link flow control
Command Operation Disable data link flow control
XON/XOFF Pass Through \X
Data Link Flow Control \G
Break option
Break Control \Kn
Maximum Reliable Block Size \A
Inactivity Timer \T
42bis Data Compression %C
Transmit Break / Set Break Length \B
Set Auto-Reliable Buffer \C
Page
Test Offline Online
Chapter Test Mode Operation
Test Categories
Grant remote requested digital loopback
Terminating a Test in Progress Q&T
Local Analog Loopback &T1
Testing the Local Modem
Local Analog Loopback with Self Test &T8
Testing the Remote Modem
Grant/Deny RDL Request &T4, &T5
Local Digital Loopback &T3
Remote Digital Loopback with Self Test &T7
Remote Digital Loopback &T6
Command Operation Bilateral digital loop disabled
Bilateral Digital Test Enable / Disable *DG
Bilateral digital loop enabled
Test Pattern %T
RDL enabled pin
Command Operation Ignore pin
LAL enabled pin
DTE Controlled Remote Digital Loopback Pin
Autocallback Security
Chapter Security
Operating without Low Security
Low Security Operation
Operating with Low Security
Remote Operation
Local Operation
Passwords
LCD Indication of Security
Restrictions in Security Operation
High Security
Low Security Commands
Security Levels
Superuser
Enabling High Security $EH=pw
High Security Commands
Default Passwords
Set Security Levels $Ln=m
Setting Passwords $Pn=pw$pw
Disabling High Security $D
Display Extended Feature Status $W?
Extended Features $W
Display/Reset Illegal Access Attempt Counters $M, $Mn, $M
Set User Callback Number $Cn=m
Security Status $E?
Factory Reset $F=pw$pw
Removing a User $Rn
Local Logoff Command $$
Local Logon Command $n=pw
Display User Status $S?
Verify User Information $In, $IBn
$n=pw
Remote Logon Procedure $n=pw
Fax Operation
Chapter Fax Operation
Fax Autoanswer
Fax Defaults
Modem Initialization
Stored Fax Profile
Fax Associated Options
Class 1 Details
Dial Command D
Class 1 Commands
AT Responses to the ATD Command
Answer Command a
Service Class Capabilities +FCLASS=?
Service Class Indication +FCLASS?
On Hook H
Off Hook H1
Receive Silence +FRS=Time
Transmit Silence +FTS=Time
Fax Transmit and Receive Modes
Value Modulation Speed
Facsimile Receive +FRM=Mod
Facsimile Transmit +FTM=Mod
Test Supported Range of Values +FTx=?, +FRx=?
Hdlc Transmit +FTH=Mod
Hdlc Receive +FRH=Mod
Command Description
Class 1 Result Code +FCERROR
Binary File Transfer
Fax Autoanswer +FAA=
Registers
Chapter Status Registers
Changing S-Register Values
Changing Register Values Sn=v, Sn=v
Register Operation Sn?, Sn?
ATSn.#=v
Individual Bit Command Sn . # =v
Ring Count S1
Autoanswer S0
Escape Character S2
End-of-Line Character S3
Carrier Detect Time S9
Pause Interval for Comma S8
Lost Carrier Detect Time S10
Dtmf Tone Duration S11
S13
Escape Sequence Pause S12
S15
Bit Mapped S14
System Tests S16
Test Timeout S18
S17
S19
Bit Mapped S22
Bit Mapped S21
Bit Mapped S23
RTS/CTS Delay S26
S24
DTR State Recognition S25
Bit Mapped S29
Lookback Timer S28
Bit Mapped S27
S31
Bit Mapped S30
Remote Configuration Escape Character S41
DTR / Dial Backup Number to Dial S35
Bit Mapped S32
S33
S43
Remote Configuration Guard Time S42
XON Character from DTE S44
Xoff Character from DTE S45
Flow Control S54
Leased Line Transmit Level S52
Automatic Rate Adaption Threshold S53
Bit Mapped S57
S55
Compression Control S56
Bit Mapped S60
Inactivity Timer S58
Break Control S59
Maximum Transmit Block Size S63
Disconnect Buffer Delay S62
DTE Options S61
S65-66
Auto-Reliable Fallback Character S64
Link Speed Status S67
S68
33,600 bps
DCE Independent Speed S69
Operating Mode Status S71
Operating Mode S70
Enable V.42 fast detect
Lapm or MNP or native auto-reliable
Callback Delay S74
Password Timeout S73
Bit Mapped S72
Callback Retry S75
Autocallback Timer S78
Callback Retry Delay S76
Lockout Threshold S77
Break Length S79
S80 register indicates the serial port speed
Serial Port or DTE Speed S80
Minimum DCE Speed S81
Enable negotiation status
Negotiation Status S82
S83
Modulation Type S88
S85-S87
S89-S90
Current Modulation S91
Asymmetric Settings S96
Settings S95
S92 S94
Bit Mapped S97
Select Sync Data
Chapter Bis Autodialer
Software Guidelines
Autodialer Command Strings and Parameters
Invalid Responses
Access these formats using
Dial Parameters
Dial Parameters
Dial Command CRN nn...n
Bis Commands and Responses
Dial Stored Number CRS a
Program Number Command PRN ann...n
Intermediate Call Progress Response
Disregard Incoming Call DIC
Request List of Stored Numbers RLN
Link Number by Address PRL ab
Connect Incoming Call CIC
Redial Last Number CRR n
Request List of Delayed Numbers RLD
RLD
Request List of Linked Numbers RLL
Request List of Version RLV
Modem Options Command PRO xxxyy00
Invms Invalid command message syntax error Examples PRO011
Restore Factory Settings PRP n
Save Current Settings PRK
Request List of Stored Options RLO xxx yy
Options
Option Definition Settings Default
11-16 3600
3600 11-17
Settings Default
Fuse Replacement
Chapter Maintenance
Maintenance
General
Calling Technical Support
Maintenance
Appendix a Specifications
Fax Rates
Modem Data Rates
Modulations
Fax Modulation
RTS/CTS Delay
Testing
Carrier Detect Level
Telco Connection
Page
TELSET/LEASED Line Pin Functions
Appendix B Phone Jack Descriptions
Dial Pin Functions
Page
Removing the Cover
Appendix C Hardware Options
Jumper Option Selection
Figure C-1. Cover Removal
Figure C-2. Jumper Location for Ground Option
Ground Option Jumper
Replacing the Cover
Fault Isolation Procedure
Appendix D Fault Isolation Procedure
Telephone Interface
Standard Phone
Part
Modem and Telephone Line Check
3600
Page
Command Reg Description
Appendix E Command Index and Defaults
Speaker off when carrier is present
Set H command to V.32 †
Response displays on
Response messages
Wait for dial tone, detect busy signal
Negotiation display enabled
Restore factory configuration 1 †
Appropriate connect codes
Asynchronous dial / asynchronous data
Dial line †
39/61 pulse make / break ratio
CTS forced on
View configuration profiles
Grant remote commanded digital
Store current configuration to user option
Powerup with user option set #1
Bps max
Disable disconnect buffer delay
Transmit a break signal
Disable automatic rate adaption
Disable auto-reliable buffer
Disable slaved DTE/DCE speed
Lapm with MNP and normal fallback
Enables bilateral CTS/RTS flow
When call is answered
Switches modem to talk mode †
Disable protocol result codes
Manual dial backup operation
Disables bilateral digital loop
AT command set enabled
Command Reg Description Automode modulation
Originate
15 4800 bps, 18 9600 bps
10-2BER
High rate selection threshold
Distinctive Ring Commands
Caller ID Commands
Fax Commands
Class 1 Commands Valid in Only Fax Mode
Can be one of the following values 0 or
Disable security
Security Commands
High Security
Reinitialize security
Disable user changes password and callback number
Enable remote configuration
Remote Configuration Commands
Status Registers
Default Reg Function Factory Set
Reg Function Factory Set
10-27 Current modulation
Synchronous Description Command
Bis Dialer Commands
Response Messages
Response Message Meaning
Factory Option Set #1
Factory Option Sets
Factory Option Set #
Factory Option Set #3
Modem Options DCE rate
Factory Option Set #5
Factory Option Set #
Synchronous 2-wire Leased Line Normal Originate AT&F7
Synchronous 2-wire Leased Line Forced Answer AT&F8
Factory Option Set #9
Page
Binary Decimal Hexadecimal
Appendix F Ascii and Ebcdic Characters
Decimal Hex
Symbol Key
Symbol
¢ cent
ACK0
143 144 145
Ascii and Ebcdic Characters
Ascii and Ebcdic Characters
EIA
Appendix G Abbreviations and Acronyms
Abbreviations and Acronyms
PIW
Xmit
Steps For Downloading
Appendix H Flash Upgrade
What You Need
Flash Upgrade
Troubleshooting
Appendix I Country-Specific Parameters
India
Default Available Command Command Name Option Options
Japan
Malaysia
Universal/International
Flash Upgrade
Service and Support
Page
Two Year Limited Hardware Warranty
Motorola Limited Hardware Warranty
What This Warranty Does Not Cover
General Provisions
Warranty-2
Numerals
Index
Index-2
Index-3
Index-4
Index-5
Index-6
Index-7
Index-8
Index-9
Index-10
3600 Index-11
Index-12
Index-13