Chapter Maintenance, General, Fuse Replacement | Motorola V.3600

Chapter 12

Maintenance

Warning

Disconnect power before performing maintenance. Although dangerous voltage levels are not exposed, disconnecting power ensures that no electric shock hazard is present.

General

The modem contains no internal electronic components that can be serviced or replaced by the user. Repairs should not be attempted by the user.

Fuse Replacement

Warning

If a fuse fails, replace it with one of an equal type and rating. Repeated failure indicates a more serious problem.

Maintenance

The modem provides maintenance-free service. Periodically it is advisable to remove dust that has collected on internal components. If attempting to clean the modem, remove dust with a soft bristle brush and low pressure air or vacuum.

V.3600

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Motorola V.3600 manual Chapter Maintenance, General, Fuse Replacement

Contents

Modem User’s Guide 3600Motorola Copyright UpdatesTrademarks FCC Requirements Regulatory Information FCC Fax Branding Requirements FCC Part 15 Declaration Of ConformityModel Name V.3600, 115 VAC version only Model Name V.3600, all other versions Shielded Cables Industry Canada IC Requirements Special Requirements For Canada Canadian Emission Requirements V.3600, other versions Ringer Equivalence NumberPage Contents Contents Contents Protocols Test Mode Operation Security Status Registers Fax Operation Contents 25 bis Autodialer Appendix B. Phone Jack Descriptions MaintenanceAppendix A. Specifications Appendix D. Fault Isolation Procedure Appendix E. Command Index and Defaults Shelf-Mount Units Chapter Introduction Data Mode Features Internet Browser Fax ModeSoftware Communications Software Class 1 Fax Communications Software Functional DescriptionPhysical Rear Panel 115 Vac Model RM16M Version RM16M Unit DC Power Connection Chapter InstallationElectrical Installation AC Power Connection DTE Connection Installation Digital Interface Signals Pin Signal Descriptions 140 Telephone Line Connection Dial Mode Pstn Connection Dial jack Direct connection to the Pstn is shown in Figure Leased Line Connection TELSET/LEASED Line Jack Leased Line Connection 115 Vac Model RM16M Connections Shelf-Mount RM16M V.3600 InstallationPage Chapter Getting Started Power-UpOption Selection Autodialing from Front Panel Autodialing from a Terminal with the AT CommandsPlacing a Call Dialing with a Standard Telephone Ending a Call Answering a Call Condition Reasons for Call Termination Reasons for Call Termination Page LED Descriptions Chapter Front Panel Operation LCD Menu Operation LCD Menus Main Menu Submenu Submenu Item Option Com Reg Main Menu LCD Messages Reg Remote Initiate RATION? OPTIONS? Submenu Main Menu Option Com Reg Lease line only † Dial line only 3600 Modify Change DTE Speed DTE=DCE Modify Change DTE Dial Method Async Modify Change DTE RTS/CTS Delay Password of 0000 disables front panel security 3600 Front Panel Security Page Command Categories Chapter AT CommandsOperation Modes Offline Command Mode Sending Commands to the ModemOnline Command Mode Autobaud Guidelines for Creating Command Statements Creating a Command Statement AT Backspace Key Command Statement BufferRepeating a Command a Monitor Display Numbered Commands Response CommandsGroup Commands Connect Message Codes \V Digit / Word SelectionResponse Displays Q Negotiation Displays W Call Progress / Connect Speed Messages Number Code Application *RC Command Code Set Number Operation Message Meaning Response Number Codes / Messages DTE rate 31200 bps Connect 300/V42 Connect 300/MNP5 Dialing D Dial Commands Pulse Dialing P Tone Dialing TInsert Long Pause Hook Flash Switching to Answer Mode after Dialing RRemaining in Command Mode Wait for Second Dial Tone W Voice Calls Wait for 5 Seconds of Silence @Dialing a Stored Telephone Number Sn Autodial Number Location *AUn Autoanswer S0 Switching from Voice to DataAT Command Answer a Manual Answer Caller ID Messages Modem sends this message Distinctive Ring *DR Data Carrier Detect &C Terminal Interface Commands Data Terminal Ready &D Data Set Ready &S Request to Send / Clear to Send &R Serial Port Ring Indicator Pin 22 \R Local Character Echo E General CommandsChanging from Data Mode to Command Mode +++ DTE Controlled Fallback Rate Pin 23 *FB Hanging Up H, H1 Online Character Echo FFast Disconnect H2, H3 Eprom Check Speaker Volume LSpeaker Control M Bis Guard Tones &G Asynchronous / Synchronous Mode Selection &MReturn Online O Long Space Disconnect Y Comman Operation Make / Break Dial Pulse Ratio &P Modulation *MM Synchronous Transmit Clock Source &XRate Selection Thresholds *TH Asymmetric Bit Rates *AS Maximum DCE Speed %B Minimum DCE Speed %L Automatic Rate Adaption %R Auto Retrain %E Product Revision Level %V Manual Rate Adaption *RR Fast Train *FT Online Quick Reference $HProduct Serial Number $V Talk / Data *DA Dial Line Transmit Level *TDn Disable AT Command Set *NTWire Operation Private Line Operation Wire Dial-up Operation Wire Leased Line Operation Dial Backup Dial / Leased Line &L Dial Backup *DBReturn to Leased Line from Dial Backup *LB Manual Dial Backup *LD Stored Profile Configuration CommandsConfiguration Profiles Active Profile Powerup Option Set &Y Storing a Configuration &W Load Factory Options &Fn Reset to Stored Configuration Z View Configuration Profiles/Received Signal Options &V Storing a Telephone Command Line &Zx=n, *CNx,n, *ND Soft Download Password %P1, $Y Remote ConfigurationRetaining / Restoring Options *RO Remote Security Code %P= Remote Configuration Security Enabling/Disabling Remote Configuration *RA Entering Remote Configuration %T=, &T Remote Configuration Format *RF Remote Configuration DTE Speed *RB Remote Configuration Saving or Discarding Options *RQ Page Reliable Mode Ccitt V.42 bis Error Control ProtocolChapter Protocols Data Compression Auto-Reliable ModeNormal Mode Constant Speed Interface Protocol Commands Direct ModeFlow Control Constant Disconnect Buffer Delay Q%DCommand Operation Disconnect buffer delay disabled Serial Port DTE Constant Speed \J Fast detect data sequence enabled Optional Detection Phase \MOperating Mode \N Command Operation Fast detect data sequence disabled Fallback to normal if not successful Command OperationAuto-Reliable Fallback Character %An LAPM, MNP, or normal try both protocols Serial Port Flow Control \Q Enable CTS/RTS bilateral flow control Data Link Flow Control \G Command Operation Disable data link flow controlEnable data link flow control XON/XOFF Pass Through \X Break option Break Control \Kn Maximum Reliable Block Size \A Inactivity Timer \T Set Auto-Reliable Buffer \C Transmit Break / Set Break Length \B42bis Data Compression %C Page Test Categories Chapter Test Mode OperationTest Offline Online Grant remote requested digital loopback Terminating a Test in Progress Q&T Local Analog Loopback &T1 Testing the Local Modem Local Analog Loopback with Self Test &T8 Testing the Remote Modem Grant/Deny RDL Request &T4, &T5 Local Digital Loopback &T3 Remote Digital Loopback with Self Test &T7 Remote Digital Loopback &T6 Test Pattern %T Bilateral Digital Test Enable / Disable *DGCommand Operation Bilateral digital loop disabled Bilateral digital loop enabled DTE Controlled Remote Digital Loopback Pin Command Operation Ignore pinRDL enabled pin LAL enabled pin Autocallback Security Chapter Security Remote Operation Low Security OperationOperating without Low Security Operating with Low Security Restrictions in Security Operation PasswordsLocal Operation LCD Indication of Security High Security Low Security Commands Security Levels Superuser Default Passwords High Security CommandsEnabling High Security $EH=pw Disabling High Security $D Setting Passwords $Pn=pw$pwSet Security Levels $Ln=m Set User Callback Number $Cn=m Extended Features $WDisplay Extended Feature Status $W? Display/Reset Illegal Access Attempt Counters $M, $Mn, $M Removing a User $Rn Factory Reset $F=pw$pwSecurity Status $E? Verify User Information $In, $IBn Local Logon Command $n=pwLocal Logoff Command $$ Display User Status $S? $n=pw Remote Logon Procedure $n=pw Fax Operation Chapter Fax Operation Modem Initialization Fax DefaultsFax Autoanswer Class 1 Details Fax Associated OptionsStored Fax Profile Dial Command D Class 1 Commands AT Responses to the ATD Command Answer Command a Off Hook H1 Service Class Indication +FCLASS?Service Class Capabilities +FCLASS=? On Hook H Value Modulation Speed Transmit Silence +FTS=TimeReceive Silence +FRS=Time Fax Transmit and Receive Modes Facsimile Receive +FRM=Mod Facsimile Transmit +FTM=Mod Hdlc Receive +FRH=Mod Hdlc Transmit +FTH=ModTest Supported Range of Values +FTx=?, +FRx=? Fax Autoanswer +FAA= Class 1 Result Code +FCERRORCommand Description Binary File Transfer Registers Chapter Status Registers Changing S-Register Values Changing Register Values Sn=v, Sn=v Register Operation Sn?, Sn? ATSn.#=v Individual Bit Command Sn . # =v End-of-Line Character S3 Autoanswer S0Ring Count S1 Escape Character S2 Dtmf Tone Duration S11 Pause Interval for Comma S8Carrier Detect Time S9 Lost Carrier Detect Time S10 S13 Escape Sequence Pause S12 S15 Bit Mapped S14 S19 Test Timeout S18System Tests S16 S17 Bit Mapped S22 Bit Mapped S21 DTR State Recognition S25 RTS/CTS Delay S26Bit Mapped S23 S24 Bit Mapped S27 Lookback Timer S28Bit Mapped S29 S31 Bit Mapped S30 S33 DTR / Dial Backup Number to Dial S35Remote Configuration Escape Character S41 Bit Mapped S32 Xoff Character from DTE S45 Remote Configuration Guard Time S42S43 XON Character from DTE S44 Automatic Rate Adaption Threshold S53 Leased Line Transmit Level S52Flow Control S54 Compression Control S56 S55Bit Mapped S57 Break Control S59 Inactivity Timer S58Bit Mapped S60 DTE Options S61 Disconnect Buffer Delay S62Maximum Transmit Block Size S63 S68 Auto-Reliable Fallback Character S64S65-66 Link Speed Status S67 33,600 bps DCE Independent Speed S69 Lapm or MNP or native auto-reliable Operating Mode S70Operating Mode Status S71 Enable V.42 fast detect Callback Retry S75 Password Timeout S73Callback Delay S74 Bit Mapped S72 Break Length S79 Callback Retry Delay S76Autocallback Timer S78 Lockout Threshold S77 S80 register indicates the serial port speed Serial Port or DTE Speed S80 S83 Enable negotiation statusMinimum DCE Speed S81 Negotiation Status S82 Current Modulation S91 S85-S87Modulation Type S88 S89-S90 Bit Mapped S97 Settings S95Asymmetric Settings S96 S92 S94 Select Sync Data Chapter Bis Autodialer Software Guidelines Autodialer Command Strings and Parameters Invalid Responses Access these formats using Dial Parameters Dial Parameters Dial Command CRN nn...n Bis Commands and Responses Intermediate Call Progress Response Program Number Command PRN ann...nDial Stored Number CRS a Disregard Incoming Call DIC Request List of Stored Numbers RLN Redial Last Number CRR n Connect Incoming Call CICLink Number by Address PRL ab Request List of Delayed Numbers RLD RLD Request List of Linked Numbers RLL Request List of Version RLV Modem Options Command PRO xxxyy00 Invms Invalid command message syntax error Examples PRO011 Restore Factory Settings PRP n Save Current Settings PRK Request List of Stored Options RLO xxx yy Options Option Definition Settings Default 11-16 3600 3600 11-17 Settings Default General Chapter MaintenanceFuse Replacement Maintenance Calling Technical Support Maintenance Appendix a Specifications Fax Modulation Modem Data RatesFax Rates Modulations Telco Connection TestingRTS/CTS Delay Carrier Detect LevelPage Dial Pin Functions Appendix B Phone Jack DescriptionsTELSET/LEASED Line Pin Functions Page Jumper Option Selection Appendix C Hardware OptionsRemoving the Cover Figure C-1. Cover Removal Figure C-2. Jumper Location for Ground Option Ground Option Jumper Replacing the Cover Standard Phone Appendix D Fault Isolation ProcedureFault Isolation Procedure Telephone Interface Part Modem and Telephone Line Check 3600 Page Command Reg Description Appendix E Command Index and Defaults Response messages Set H command to V.32 †Speaker off when carrier is present Response displays on Appropriate connect codes Negotiation display enabledWait for dial tone, detect busy signal Restore factory configuration 1 † CTS forced on Dial line †Asynchronous dial / asynchronous data 39/61 pulse make / break ratio Powerup with user option set #1 Grant remote commanded digitalView configuration profiles Store current configuration to user option Bps max Disable disconnect buffer delay Disable slaved DTE/DCE speed Disable automatic rate adaptionTransmit a break signal Disable auto-reliable buffer When call is answered Enables bilateral CTS/RTS flowLapm with MNP and normal fallback Disables bilateral digital loop Disable protocol result codesSwitches modem to talk mode † Manual dial backup operation 15 4800 bps, 18 9600 bps Command Reg Description Automode modulationAT command set enabled Originate 10-2BER High rate selection threshold Class 1 Commands Valid in Only Fax Mode Caller ID CommandsDistinctive Ring Commands Fax Commands Can be one of the following values 0 or Reinitialize security Security CommandsDisable security High Security Disable user changes password and callback number Enable remote configuration Remote Configuration Commands Status Registers Default Reg Function Factory Set Reg Function Factory Set 10-27 Current modulation Synchronous Description Command Bis Dialer Commands Response Messages Response Message Meaning Factory Option Set #1 Factory Option Sets Factory Option Set # Factory Option Set #3 Modem Options DCE rate Factory Option Set #5 Factory Option Set # Synchronous 2-wire Leased Line Normal Originate AT&F7 Synchronous 2-wire Leased Line Forced Answer AT&F8 Factory Option Set #9 Page Binary Decimal Hexadecimal Appendix F Ascii and Ebcdic Characters Decimal Hex Symbol Key Symbol ¢ cent ACK0 143 144 145 Ascii and Ebcdic Characters Ascii and Ebcdic Characters EIA Appendix G Abbreviations and Acronyms Abbreviations and Acronyms PIW Xmit What You Need Appendix H Flash UpgradeSteps For Downloading Flash Upgrade Troubleshooting Appendix I Country-Specific Parameters India Default Available Command Command Name Option Options Japan Malaysia Universal/International Flash Upgrade Service and Support Page General Provisions Motorola Limited Hardware WarrantyTwo Year Limited Hardware Warranty What This Warranty Does Not Cover Warranty-2 Numerals Index Index-2 Index-3 Index-4 Index-5 Index-6 Index-7 Index-8 Index-9 Index-10 3600 Index-11 Index-12 Index-13