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Motorola V.3600 manual Chapter Maintenance, General, Fuse Replacement

Models: V.3600

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Chapter 12

Maintenance

Warning

Disconnect power before performing maintenance. Although dangerous voltage levels are not exposed, disconnecting power ensures that no electric shock hazard is present.

General

The modem contains no internal electronic components that can be serviced or replaced by the user. Repairs should not be attempted by the user.

Fuse Replacement

Warning

If a fuse fails, replace it with one of an equal type and rating. Repeated failure indicates a more serious problem.

Maintenance

The modem provides maintenance-free service. Periodically it is advisable to remove dust that has collected on internal components. If attempting to clean the modem, remove dust with a soft bristle brush and low pressure air or vacuum.

V.3600

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Motorola V.3600 manual Chapter Maintenance, General, Fuse Replacement

Contents

Modem User’s Guide 3600Motorola Copyright UpdatesTrademarks FCC Requirements Regulatory InformationFCC Fax Branding Requirements FCC Part 15 Declaration Of ConformityModel Name V.3600, 115 VAC version only Model Name V.3600, all other versions Shielded CablesIndustry Canada IC Requirements Special Requirements For CanadaCanadian Emission Requirements V.3600, other versions Ringer Equivalence NumberPage Contents Contents Contents Protocols Test Mode OperationSecurity Status Registers Fax OperationContents 25 bis Autodialer Appendix B. Phone Jack Descriptions MaintenanceAppendix A. Specifications Appendix D. Fault Isolation ProcedureAppendix E. Command Index and Defaults Shelf-Mount Units Chapter IntroductionData Mode FeaturesInternet Browser Fax ModeSoftware Communications Software Class 1 Fax Communications SoftwareFunctional DescriptionPhysical Rear Panel 115 Vac Model RM16M Version RM16M UnitDC Power Connection Chapter InstallationElectrical Installation AC Power ConnectionDTE Connection InstallationDigital Interface Signals Pin Signal Descriptions 140 Telephone Line Connection Dial Mode Pstn Connection Dial jackDirect connection to the Pstn is shown in Figure Leased Line Connection TELSET/LEASED Line JackLeased Line Connection 115 Vac Model RM16M Connections Shelf-Mount RM16M V.3600 InstallationPage Chapter Getting Started Power-UpOption Selection Autodialing from Front Panel Autodialing from a Terminal with the AT CommandsPlacing a Call Dialing with a Standard TelephoneEnding a Call Answering a CallCondition Reasons for Call TerminationReasons for Call Termination Page LED Descriptions Chapter Front Panel OperationLCD Menu Operation LCD MenusMain Menu Submenu Submenu Item Option Com Reg Main Menu LCD Messages RegRemote Initiate RATION? OPTIONS? Submenu Main Menu Option Com RegLease line only † Dial line only 3600 Modify Change DTE Speed DTE=DCE Modify Change DTE Dial Method Async Modify Change DTE RTS/CTS Delay Password of 0000 disables front panel security 3600 Front Panel Security Page Command Categories Chapter AT CommandsOperation Modes Offline Command Mode Sending Commands to the ModemOnline Command Mode Autobaud Guidelines for Creating Command Statements Creating a Command Statement ATBackspace Key Command Statement BufferRepeating a Command a Monitor DisplayNumbered Commands Response CommandsGroup Commands Connect Message Codes \V Digit / Word SelectionResponse Displays Q Negotiation Displays WCall Progress / Connect Speed Messages Number Code Application *RC Command Code Set Number OperationMessage Meaning Response Number Codes / MessagesDTE rate 31200 bps Connect 300/V42 Connect 300/MNP5 Dialing D Dial CommandsPulse Dialing P Tone Dialing TInsert Long Pause Hook Flash Switching to Answer Mode after Dialing RRemaining in Command Mode Wait for Second Dial Tone WVoice Calls Wait for 5 Seconds of Silence @Dialing a Stored Telephone Number Sn Autodial Number Location *AUnAutoanswer S0 Switching from Voice to DataAT Command Answer a Manual AnswerCaller ID Messages Modem sends this message Distinctive Ring *DRData Carrier Detect &C Terminal Interface CommandsData Terminal Ready &D Data Set Ready &SRequest to Send / Clear to Send &R Serial Port Ring Indicator Pin 22 \RLocal Character Echo E General CommandsChanging from Data Mode to Command Mode +++ DTE Controlled Fallback Rate Pin 23 *FBHanging Up H, H1 Online Character Echo FFast Disconnect H2, H3 Eprom Check Speaker Volume LSpeaker Control M Bis Guard Tones &G Asynchronous / Synchronous Mode Selection &MReturn Online O Long Space Disconnect YComman Operation Make / Break Dial Pulse Ratio &PModulation *MM Synchronous Transmit Clock Source &XRate Selection Thresholds *TH Asymmetric Bit Rates *ASMaximum DCE Speed %B Minimum DCE Speed %L Automatic Rate Adaption %R Auto Retrain %EProduct Revision Level %V Manual Rate Adaption *RRFast Train *FT Online Quick Reference $HProduct Serial Number $V Talk / Data *DADial Line Transmit Level *TDn Disable AT Command Set *NTWire Operation Private Line OperationWire Dial-up Operation Wire Leased Line OperationDial Backup Dial / Leased Line &L Dial Backup *DBReturn to Leased Line from Dial Backup *LB Manual Dial Backup *LDStored Profile Configuration CommandsConfiguration Profiles Active ProfilePowerup Option Set &Y Storing a Configuration &WLoad Factory Options &Fn Reset to Stored Configuration ZView Configuration Profiles/Received Signal Options &V Storing a Telephone Command Line &Zx=n, *CNx,n, *NDSoft Download Password %P1, $Y Remote ConfigurationRetaining / Restoring Options *RO Remote Security Code %P= Remote Configuration SecurityEnabling/Disabling Remote Configuration *RA Entering Remote Configuration %T=, &TRemote Configuration Format *RF Remote Configuration DTE Speed *RBRemote Configuration Saving or Discarding Options *RQ Page Reliable Mode Ccitt V.42 bis Error Control ProtocolChapter Protocols Data Compression Auto-Reliable ModeNormal Mode Constant Speed InterfaceProtocol Commands Direct ModeFlow Control Constant Disconnect Buffer Delay Q%DCommand Operation Disconnect buffer delay disabled Serial Port DTE Constant Speed \JFast detect data sequence enabled Optional Detection Phase \MOperating Mode \N Command Operation Fast detect data sequence disabledFallback to normal if not successful Command OperationAuto-Reliable Fallback Character %An LAPM, MNP, or normal try both protocolsSerial Port Flow Control \Q Enable CTS/RTS bilateral flow controlData Link Flow Control \G Command Operation Disable data link flow controlEnable data link flow control XON/XOFF Pass Through \XBreak option Break Control \KnMaximum Reliable Block Size \A Inactivity Timer \TSet Auto-Reliable Buffer \C Transmit Break / Set Break Length \B42bis Data Compression %C Page Test Categories Chapter Test Mode OperationTest Offline Online Grant remote requested digital loopback Terminating a Test in Progress Q&TLocal Analog Loopback &T1 Testing the Local ModemLocal Analog Loopback with Self Test &T8 Testing the Remote ModemGrant/Deny RDL Request &T4, &T5 Local Digital Loopback &T3Remote Digital Loopback with Self Test &T7 Remote Digital Loopback &T6Test Pattern %T Bilateral Digital Test Enable / Disable *DGCommand Operation Bilateral digital loop disabled Bilateral digital loop enabledDTE Controlled Remote Digital Loopback Pin Command Operation Ignore pinRDL enabled pin LAL enabled pinAutocallback Security Chapter SecurityRemote Operation Low Security OperationOperating without Low Security Operating with Low SecurityRestrictions in Security Operation PasswordsLocal Operation LCD Indication of SecurityHigh Security Low Security CommandsSecurity Levels Superuser Default Passwords High Security CommandsEnabling High Security $EH=pw Disabling High Security $D Setting Passwords $Pn=pw$pwSet Security Levels $Ln=m Set User Callback Number $Cn=m Extended Features $WDisplay Extended Feature Status $W? Display/Reset Illegal Access Attempt Counters $M, $Mn, $MRemoving a User $Rn Factory Reset $F=pw$pwSecurity Status $E? Verify User Information $In, $IBn Local Logon Command $n=pwLocal Logoff Command $$ Display User Status $S?$n=pw Remote Logon Procedure $n=pwFax Operation Chapter Fax OperationModem Initialization Fax DefaultsFax Autoanswer Class 1 Details Fax Associated OptionsStored Fax Profile Dial Command D Class 1 CommandsAT Responses to the ATD Command Answer Command aOff Hook H1 Service Class Indication +FCLASS?Service Class Capabilities +FCLASS=? On Hook HValue Modulation Speed Transmit Silence +FTS=TimeReceive Silence +FRS=Time Fax Transmit and Receive ModesFacsimile Receive +FRM=Mod Facsimile Transmit +FTM=ModHdlc Receive +FRH=Mod Hdlc Transmit +FTH=ModTest Supported Range of Values +FTx=?, +FRx=? Fax Autoanswer +FAA= Class 1 Result Code +FCERRORCommand Description Binary File TransferRegisters Chapter Status RegistersChanging S-Register Values Changing Register Values Sn=v, Sn=v Register Operation Sn?, Sn?ATSn.#=v Individual Bit Command Sn . # =vEnd-of-Line Character S3 Autoanswer S0Ring Count S1 Escape Character S2Dtmf Tone Duration S11 Pause Interval for Comma S8Carrier Detect Time S9 Lost Carrier Detect Time S10S13 Escape Sequence Pause S12S15 Bit Mapped S14S19 Test Timeout S18System Tests S16 S17Bit Mapped S22 Bit Mapped S21DTR State Recognition S25 RTS/CTS Delay S26Bit Mapped S23 S24Bit Mapped S27 Lookback Timer S28Bit Mapped S29 S31 Bit Mapped S30S33 DTR / Dial Backup Number to Dial S35Remote Configuration Escape Character S41 Bit Mapped S32Xoff Character from DTE S45 Remote Configuration Guard Time S42S43 XON Character from DTE S44Automatic Rate Adaption Threshold S53 Leased Line Transmit Level S52Flow Control S54 Compression Control S56 S55Bit Mapped S57 Break Control S59 Inactivity Timer S58Bit Mapped S60 DTE Options S61 Disconnect Buffer Delay S62Maximum Transmit Block Size S63 S68 Auto-Reliable Fallback Character S64S65-66 Link Speed Status S6733,600 bps DCE Independent Speed S69Lapm or MNP or native auto-reliable Operating Mode S70Operating Mode Status S71 Enable V.42 fast detectCallback Retry S75 Password Timeout S73Callback Delay S74 Bit Mapped S72Break Length S79 Callback Retry Delay S76Autocallback Timer S78 Lockout Threshold S77S80 register indicates the serial port speed Serial Port or DTE Speed S80S83 Enable negotiation statusMinimum DCE Speed S81 Negotiation Status S82Current Modulation S91 S85-S87Modulation Type S88 S89-S90Bit Mapped S97 Settings S95Asymmetric Settings S96 S92 S94Select Sync Data Chapter Bis AutodialerSoftware Guidelines Autodialer Command Strings and ParametersInvalid Responses Access these formats usingDial Parameters Dial ParametersDial Command CRN nn...n Bis Commands and ResponsesIntermediate Call Progress Response Program Number Command PRN ann...nDial Stored Number CRS a Disregard Incoming Call DIC Request List of Stored Numbers RLNRedial Last Number CRR n Connect Incoming Call CICLink Number by Address PRL ab Request List of Delayed Numbers RLD RLD Request List of Linked Numbers RLLRequest List of Version RLV Modem Options Command PRO xxxyy00Invms Invalid command message syntax error Examples PRO011 Restore Factory Settings PRP n Save Current Settings PRKRequest List of Stored Options RLO xxx yy Options Option Definition Settings Default11-16 3600 3600 11-17 Settings Default General Chapter MaintenanceFuse Replacement MaintenanceCalling Technical Support MaintenanceAppendix a Specifications Fax Modulation Modem Data RatesFax Rates ModulationsTelco Connection TestingRTS/CTS Delay Carrier Detect LevelPage Dial Pin Functions Appendix B Phone Jack DescriptionsTELSET/LEASED Line Pin Functions Page Jumper Option Selection Appendix C Hardware OptionsRemoving the Cover Figure C-1. Cover Removal Figure C-2. Jumper Location for Ground Option Ground Option Jumper Replacing the CoverStandard Phone Appendix D Fault Isolation ProcedureFault Isolation Procedure Telephone InterfacePart Modem and Telephone Line Check3600 Page Command Reg Description Appendix E Command Index and DefaultsResponse messages Set H command to V.32 †Speaker off when carrier is present Response displays onAppropriate connect codes Negotiation display enabledWait for dial tone, detect busy signal Restore factory configuration 1 †CTS forced on Dial line †Asynchronous dial / asynchronous data 39/61 pulse make / break ratioPowerup with user option set #1 Grant remote commanded digitalView configuration profiles Store current configuration to user optionBps max Disable disconnect buffer delayDisable slaved DTE/DCE speed Disable automatic rate adaptionTransmit a break signal Disable auto-reliable bufferWhen call is answered Enables bilateral CTS/RTS flowLapm with MNP and normal fallback Disables bilateral digital loop Disable protocol result codesSwitches modem to talk mode † Manual dial backup operation15 4800 bps, 18 9600 bps Command Reg Description Automode modulationAT command set enabled Originate10-2BER High rate selection thresholdClass 1 Commands Valid in Only Fax Mode Caller ID CommandsDistinctive Ring Commands Fax CommandsCan be one of the following values 0 or Reinitialize security Security CommandsDisable security High SecurityDisable user changes password and callback number Enable remote configuration Remote Configuration CommandsStatus Registers Default Reg Function Factory SetReg Function Factory Set 10-27 Current modulation Synchronous Description Command Bis Dialer CommandsResponse Messages Response Message Meaning Factory Option Set #1 Factory Option SetsFactory Option Set # Factory Option Set #3 Modem Options DCE rate Factory Option Set #5 Factory Option Set # Synchronous 2-wire Leased Line Normal Originate AT&F7 Synchronous 2-wire Leased Line Forced Answer AT&F8 Factory Option Set #9 Page Binary Decimal Hexadecimal Appendix F Ascii and Ebcdic CharactersDecimal Hex Symbol KeySymbol ¢ cent ACK0 143 144 145 Ascii and Ebcdic Characters Ascii and Ebcdic Characters EIA Appendix G Abbreviations and AcronymsAbbreviations and Acronyms PIW Xmit What You Need Appendix H Flash UpgradeSteps For Downloading Flash Upgrade TroubleshootingAppendix I Country-Specific Parameters India Default Available Command Command Name Option OptionsJapan Malaysia Universal/International Flash Upgrade Service and Support Page General Provisions Motorola Limited Hardware WarrantyTwo Year Limited Hardware Warranty What This Warranty Does Not CoverWarranty-2 Numerals IndexIndex-2 Index-3 Index-4 Index-5 Index-6 Index-7 Index-8 Index-9 Index-10 3600 Index-11 Index-12 Index-13