Motorola
3600
Modem User’s Guide
Trademarks
Updates
Copyright
FCC Requirements
Regulatory Information
Model Name V.3600, 115 VAC version only
FCC Part 15 Declaration Of Conformity
FCC Fax Branding Requirements
Model Name V.3600, all other versions
Shielded Cables
Industry Canada IC Requirements
Special Requirements For Canada
Canadian Emission Requirements V.3600, other versions
Ringer Equivalence Number
Page
Contents
Contents
Contents
Protocols
Test Mode Operation
Security
Status Registers
Fax Operation
Contents
25 bis Autodialer
Appendix B. Phone Jack Descriptions
Maintenance
Appendix A. Specifications
Appendix D. Fault Isolation Procedure
Appendix E. Command Index and Defaults
Shelf-Mount Units
Chapter Introduction
Data Mode
Features
Internet Browser
Fax Mode
Software
Communications Software Class 1 Fax Communications Software
Physical
Description
Functional
Rear Panel 115 Vac Model
RM16M Version
RM16M Unit
DC Power Connection
Chapter Installation
Electrical Installation
AC Power Connection
DTE Connection
Installation
Digital Interface Signals
Pin Signal Descriptions
140
Telephone Line Connection
Dial Mode Pstn Connection Dial jack
Direct connection to the Pstn is shown in Figure
Leased Line Connection TELSET/LEASED Line Jack
Leased Line Connection 115 Vac Model
RM16M Connections
Shelf-Mount RM16M V.3600 Installation
Page
Option Selection
Power-Up
Chapter Getting Started
Autodialing from Front Panel
Autodialing from a Terminal with the AT Commands
Placing a Call
Dialing with a Standard Telephone
Ending a Call
Answering a Call
Condition
Reasons for Call Termination
Reasons for Call Termination
Page
LED Descriptions
Chapter Front Panel Operation
LCD Menu Operation
LCD Menus
Main Menu Submenu Submenu Item Option Com Reg
Main Menu LCD Messages Reg
Remote Initiate
RATION? OPTIONS?
Submenu Main Menu Option Com Reg
Lease line only † Dial line only 3600
Modify Change DTE Speed DTE=DCE
Modify Change DTE Dial Method Async
Modify Change DTE RTS/CTS Delay
Password of 0000 disables front panel security 3600
Front Panel Security
Page
Operation Modes
Chapter AT Commands
Command Categories
Online Command Mode
Sending Commands to the Modem
Offline Command Mode
Autobaud Guidelines for Creating Command Statements
Creating a Command Statement AT
Backspace Key
Command Statement Buffer
Repeating a Command a
Monitor Display
Group Commands
Response Commands
Numbered Commands
Connect Message Codes \V
Digit / Word Selection
Response Displays Q
Negotiation Displays W
Call Progress / Connect Speed Messages
Number Code Application *RC
Command Code Set Number Operation
Message Meaning
Response Number Codes / Messages
DTE rate 31200 bps
Connect 300/V42
Connect 300/MNP5
Dialing D
Dial Commands
Insert Long Pause
Tone Dialing T
Pulse Dialing P
Hook Flash
Switching to Answer Mode after Dialing R
Remaining in Command Mode
Wait for Second Dial Tone W
Voice Calls
Wait for 5 Seconds of Silence @
Dialing a Stored Telephone Number Sn
Autodial Number Location *AUn
Autoanswer S0
Switching from Voice to Data
AT Command Answer a
Manual Answer
Caller ID Messages Modem sends this message
Distinctive Ring *DR
Data Carrier Detect &C
Terminal Interface Commands
Data Terminal Ready &D
Data Set Ready &S
Request to Send / Clear to Send &R
Serial Port Ring Indicator Pin 22 \R
Local Character Echo E
General Commands
Changing from Data Mode to Command Mode +++
DTE Controlled Fallback Rate Pin 23 *FB
Fast Disconnect H2, H3
Online Character Echo F
Hanging Up H, H1
Speaker Control M
Speaker Volume L
Eprom Check
Bis Guard Tones &G
Asynchronous / Synchronous Mode Selection &M
Return Online O
Long Space Disconnect Y
Comman Operation
Make / Break Dial Pulse Ratio &P
Modulation *MM
Synchronous Transmit Clock Source &X
Rate Selection Thresholds *TH
Asymmetric Bit Rates *AS
Maximum DCE Speed %B
Minimum DCE Speed %L
Automatic Rate Adaption %R
Auto Retrain %E
Product Revision Level %V
Manual Rate Adaption *RR
Fast Train *FT
Online Quick Reference $H
Product Serial Number $V
Talk / Data *DA
Dial Line Transmit Level *TDn
Disable AT Command Set *NT
Wire Operation
Private Line Operation
Wire Dial-up Operation
Wire Leased Line Operation
Dial Backup
Dial / Leased Line &L
Dial Backup *DB
Return to Leased Line from Dial Backup *LB
Manual Dial Backup *LD
Stored Profile
Configuration Commands
Configuration Profiles
Active Profile
Powerup Option Set &Y
Storing a Configuration &W
Load Factory Options &Fn
Reset to Stored Configuration Z
View Configuration Profiles/Received Signal Options &V
Storing a Telephone Command Line &Zx=n, *CNx,n, *ND
Retaining / Restoring Options *RO
Remote Configuration
Soft Download Password %P1, $Y
Remote Security Code %P=
Remote Configuration Security
Enabling/Disabling Remote Configuration *RA
Entering Remote Configuration %T=, &T
Remote Configuration Format *RF
Remote Configuration DTE Speed *RB
Remote Configuration Saving or Discarding Options *RQ
Page
Chapter Protocols
Ccitt V.42 bis Error Control Protocol
Reliable Mode
Data Compression
Auto-Reliable Mode
Normal Mode
Constant Speed Interface
Flow Control
Direct Mode
Protocol Commands
Constant
Disconnect Buffer Delay Q%D
Command Operation Disconnect buffer delay disabled
Serial Port DTE Constant Speed \J
Fast detect data sequence enabled
Optional Detection Phase \M
Operating Mode \N
Command Operation Fast detect data sequence disabled
Fallback to normal if not successful
Command Operation
Auto-Reliable Fallback Character %An
LAPM, MNP, or normal try both protocols
Serial Port Flow Control \Q
Enable CTS/RTS bilateral flow control
Data Link Flow Control \G
Command Operation Disable data link flow control
Enable data link flow control
XON/XOFF Pass Through \X
Break option
Break Control \Kn
Maximum Reliable Block Size \A
Inactivity Timer \T
42bis Data Compression %C
Transmit Break / Set Break Length \B
Set Auto-Reliable Buffer \C
Page
Test Offline Online
Chapter Test Mode Operation
Test Categories
Grant remote requested digital loopback
Terminating a Test in Progress Q&T
Local Analog Loopback &T1
Testing the Local Modem
Local Analog Loopback with Self Test &T8
Testing the Remote Modem
Grant/Deny RDL Request &T4, &T5
Local Digital Loopback &T3
Remote Digital Loopback with Self Test &T7
Remote Digital Loopback &T6
Test Pattern %T
Bilateral Digital Test Enable / Disable *DG
Command Operation Bilateral digital loop disabled
Bilateral digital loop enabled
DTE Controlled Remote Digital Loopback Pin
Command Operation Ignore pin
RDL enabled pin
LAL enabled pin
Autocallback Security
Chapter Security
Remote Operation
Low Security Operation
Operating without Low Security
Operating with Low Security
Restrictions in Security Operation
Passwords
Local Operation
LCD Indication of Security
High Security
Low Security Commands
Security Levels
Superuser
Enabling High Security $EH=pw
High Security Commands
Default Passwords
Set Security Levels $Ln=m
Setting Passwords $Pn=pw$pw
Disabling High Security $D
Set User Callback Number $Cn=m
Extended Features $W
Display Extended Feature Status $W?
Display/Reset Illegal Access Attempt Counters $M, $Mn, $M
Security Status $E?
Factory Reset $F=pw$pw
Removing a User $Rn
Verify User Information $In, $IBn
Local Logon Command $n=pw
Local Logoff Command $$
Display User Status $S?
$n=pw
Remote Logon Procedure $n=pw
Fax Operation
Chapter Fax Operation
Fax Autoanswer
Fax Defaults
Modem Initialization
Stored Fax Profile
Fax Associated Options
Class 1 Details
Dial Command D
Class 1 Commands
AT Responses to the ATD Command
Answer Command a
Off Hook H1
Service Class Indication +FCLASS?
Service Class Capabilities +FCLASS=?
On Hook H
Value Modulation Speed
Transmit Silence +FTS=Time
Receive Silence +FRS=Time
Fax Transmit and Receive Modes
Facsimile Receive +FRM=Mod
Facsimile Transmit +FTM=Mod
Test Supported Range of Values +FTx=?, +FRx=?
Hdlc Transmit +FTH=Mod
Hdlc Receive +FRH=Mod
Fax Autoanswer +FAA=
Class 1 Result Code +FCERROR
Command Description
Binary File Transfer
Registers
Chapter Status Registers
Changing S-Register Values
Changing Register Values Sn=v, Sn=v
Register Operation Sn?, Sn?
ATSn.#=v
Individual Bit Command Sn . # =v
End-of-Line Character S3
Autoanswer S0
Ring Count S1
Escape Character S2
Dtmf Tone Duration S11
Pause Interval for Comma S8
Carrier Detect Time S9
Lost Carrier Detect Time S10
S13
Escape Sequence Pause S12
S15
Bit Mapped S14
S19
Test Timeout S18
System Tests S16
S17
Bit Mapped S22
Bit Mapped S21
DTR State Recognition S25
RTS/CTS Delay S26
Bit Mapped S23
S24
Bit Mapped S29
Lookback Timer S28
Bit Mapped S27
S31
Bit Mapped S30
S33
DTR / Dial Backup Number to Dial S35
Remote Configuration Escape Character S41
Bit Mapped S32
Xoff Character from DTE S45
Remote Configuration Guard Time S42
S43
XON Character from DTE S44
Flow Control S54
Leased Line Transmit Level S52
Automatic Rate Adaption Threshold S53
Bit Mapped S57
S55
Compression Control S56
Bit Mapped S60
Inactivity Timer S58
Break Control S59
Maximum Transmit Block Size S63
Disconnect Buffer Delay S62
DTE Options S61
S68
Auto-Reliable Fallback Character S64
S65-66
Link Speed Status S67
33,600 bps
DCE Independent Speed S69
Lapm or MNP or native auto-reliable
Operating Mode S70
Operating Mode Status S71
Enable V.42 fast detect
Callback Retry S75
Password Timeout S73
Callback Delay S74
Bit Mapped S72
Break Length S79
Callback Retry Delay S76
Autocallback Timer S78
Lockout Threshold S77
S80 register indicates the serial port speed
Serial Port or DTE Speed S80
S83
Enable negotiation status
Minimum DCE Speed S81
Negotiation Status S82
Current Modulation S91
S85-S87
Modulation Type S88
S89-S90
Bit Mapped S97
Settings S95
Asymmetric Settings S96
S92 S94
Select Sync Data
Chapter Bis Autodialer
Software Guidelines
Autodialer Command Strings and Parameters
Invalid Responses
Access these formats using
Dial Parameters
Dial Parameters
Dial Command CRN nn...n
Bis Commands and Responses
Dial Stored Number CRS a
Program Number Command PRN ann...n
Intermediate Call Progress Response
Disregard Incoming Call DIC
Request List of Stored Numbers RLN
Link Number by Address PRL ab
Connect Incoming Call CIC
Redial Last Number CRR n
Request List of Delayed Numbers RLD
RLD
Request List of Linked Numbers RLL
Request List of Version RLV
Modem Options Command PRO xxxyy00
Invms Invalid command message syntax error Examples PRO011
Restore Factory Settings PRP n
Save Current Settings PRK
Request List of Stored Options RLO xxx yy
Options
Option Definition Settings Default
11-16 3600
3600 11-17
Settings Default
General
Chapter Maintenance
Fuse Replacement
Maintenance
Calling Technical Support
Maintenance
Appendix a Specifications
Fax Modulation
Modem Data Rates
Fax Rates
Modulations
Telco Connection
Testing
RTS/CTS Delay
Carrier Detect Level
Page
TELSET/LEASED Line Pin Functions
Appendix B Phone Jack Descriptions
Dial Pin Functions
Page
Removing the Cover
Appendix C Hardware Options
Jumper Option Selection
Figure C-1. Cover Removal
Figure C-2. Jumper Location for Ground Option
Ground Option Jumper
Replacing the Cover
Standard Phone
Appendix D Fault Isolation Procedure
Fault Isolation Procedure
Telephone Interface
Part
Modem and Telephone Line Check
3600
Page
Command Reg Description
Appendix E Command Index and Defaults
Response messages
Set H command to V.32 †
Speaker off when carrier is present
Response displays on
Appropriate connect codes
Negotiation display enabled
Wait for dial tone, detect busy signal
Restore factory configuration 1 †
CTS forced on
Dial line †
Asynchronous dial / asynchronous data
39/61 pulse make / break ratio
Powerup with user option set #1
Grant remote commanded digital
View configuration profiles
Store current configuration to user option
Bps max
Disable disconnect buffer delay
Disable slaved DTE/DCE speed
Disable automatic rate adaption
Transmit a break signal
Disable auto-reliable buffer
Lapm with MNP and normal fallback
Enables bilateral CTS/RTS flow
When call is answered
Disables bilateral digital loop
Disable protocol result codes
Switches modem to talk mode †
Manual dial backup operation
15 4800 bps, 18 9600 bps
Command Reg Description Automode modulation
AT command set enabled
Originate
10-2BER
High rate selection threshold
Class 1 Commands Valid in Only Fax Mode
Caller ID Commands
Distinctive Ring Commands
Fax Commands
Can be one of the following values 0 or
Reinitialize security
Security Commands
Disable security
High Security
Disable user changes password and callback number
Enable remote configuration
Remote Configuration Commands
Status Registers
Default Reg Function Factory Set
Reg Function Factory Set
10-27 Current modulation
Synchronous Description Command
Bis Dialer Commands
Response Messages
Response Message Meaning
Factory Option Set #1
Factory Option Sets
Factory Option Set #
Factory Option Set #3
Modem Options DCE rate
Factory Option Set #5
Factory Option Set #
Synchronous 2-wire Leased Line Normal Originate AT&F7
Synchronous 2-wire Leased Line Forced Answer AT&F8
Factory Option Set #9
Page
Binary Decimal Hexadecimal
Appendix F Ascii and Ebcdic Characters
Decimal Hex
Symbol Key
Symbol
¢ cent
ACK0
143 144 145
Ascii and Ebcdic Characters
Ascii and Ebcdic Characters
EIA
Appendix G Abbreviations and Acronyms
Abbreviations and Acronyms
PIW
Xmit
Steps For Downloading
Appendix H Flash Upgrade
What You Need
Flash Upgrade
Troubleshooting
Appendix I Country-Specific Parameters
India
Default Available Command Command Name Option Options
Japan
Malaysia
Universal/International
Flash Upgrade
Service and Support
Page
General Provisions
Motorola Limited Hardware Warranty
Two Year Limited Hardware Warranty
What This Warranty Does Not Cover
Warranty-2
Numerals
Index
Index-2
Index-3
Index-4
Index-5
Index-6
Index-7
Index-8
Index-9
Index-10
3600 Index-11
Index-12
Index-13