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Motorola V.3600 manual Copyright, Trademarks, Updates

Models: V.3600

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Copyright

Copyright 1998 Motorola Inc.

Published by Motorola, who reserves the right to make improvements in the products described in this manual as well as to revise this publication at any time and without notice to any person of such revision or change. All rights reserved. No part of this publication may be reproduced, transcribed, stored in an electronic retrieval system, translated into any language or computer language, or be transmitted in any form whatsoever without the prior written consent of the publisher. For additional information contact:

Motorola ISG, Inc.

20 Cabot Boulevard

Mansfield, Massachusetts 02048

USA

Trademarks

and Motorola are registered trademarks of Motorola, Inc. The following are trademarks or registered trademarks of their respective companies or organizations.

ProductCompany/Organization

MNP	Microcom Incorporated

Notice

All titles, versions, trademarks, claims of compatibility, etc., of hardware and software products mentioned herein are the sole property and responsibility of the respective vendors. Motorola makes no endorsement of any particular product for any purpose, nor claims responsibility for its operation and accuracy.

Updates

Check Motorola Web sites as listed under “Service and Support” at the end of this User’s Guide for the latest updates to our products.

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V.3600

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Motorola V.3600 manual Copyright, Trademarks, Updates

Contents

Motorola 3600Modem User’s Guide Trademarks UpdatesCopyright Regulatory Information FCC RequirementsModel Name V.3600, 115 VAC version only FCC Part 15 Declaration Of ConformityFCC Fax Branding Requirements Shielded Cables Model Name V.3600, all other versionsSpecial Requirements For Canada Industry Canada IC RequirementsRinger Equivalence Number Canadian Emission Requirements V.3600, other versionsPage Contents Contents Contents Test Mode Operation ProtocolsSecurity Fax Operation Status RegistersContents 25 bis Autodialer Appendix D. Fault Isolation Procedure MaintenanceAppendix A. Specifications Appendix B. Phone Jack DescriptionsAppendix E. Command Index and Defaults Chapter Introduction Shelf-Mount UnitsFeatures Data ModeCommunications Software Class 1 Fax Communications Software Fax ModeSoftware Internet BrowserPhysical DescriptionFunctional Rear Panel 115 Vac Model RM16M Unit RM16M VersionAC Power Connection Chapter InstallationElectrical Installation DC Power ConnectionInstallation DTE ConnectionDigital Interface Signals Pin Signal Descriptions 140 Dial Mode Pstn Connection Dial jack Telephone Line ConnectionLeased Line Connection TELSET/LEASED Line Jack Direct connection to the Pstn is shown in FigureLeased Line Connection 115 Vac Model Shelf-Mount RM16M V.3600 Installation RM16M ConnectionsPage Option Selection Power-UpChapter Getting Started Dialing with a Standard Telephone Autodialing from a Terminal with the AT CommandsPlacing a Call Autodialing from Front PanelAnswering a Call Ending a CallReasons for Call Termination ConditionReasons for Call Termination Page Chapter Front Panel Operation LED DescriptionsLCD Menus LCD Menu OperationMain Menu LCD Messages Reg Main Menu Submenu Submenu Item Option Com RegRemote Initiate Submenu Main Menu Option Com Reg RATION? OPTIONS?Lease line only † Dial line only 3600 Modify Change DTE Speed DTE=DCE Modify Change DTE Dial Method Async Modify Change DTE RTS/CTS Delay Password of 0000 disables front panel security 3600 Front Panel Security Page Operation Modes Chapter AT CommandsCommand Categories Online Command Mode Sending Commands to the ModemOffline Command Mode Creating a Command Statement AT Autobaud Guidelines for Creating Command StatementsMonitor Display Command Statement BufferRepeating a Command a Backspace KeyGroup Commands Response CommandsNumbered Commands Negotiation Displays W Digit / Word SelectionResponse Displays Q Connect Message Codes \VCall Progress / Connect Speed Messages Command Code Set Number Operation Number Code Application *RCResponse Number Codes / Messages Message MeaningDTE rate 31200 bps Connect 300/V42 Connect 300/MNP5 Dial Commands Dialing DInsert Long Pause Tone Dialing TPulse Dialing P Wait for Second Dial Tone W Switching to Answer Mode after Dialing RRemaining in Command Mode Hook FlashAutodial Number Location *AUn Wait for 5 Seconds of Silence @Dialing a Stored Telephone Number Sn Voice CallsManual Answer Switching from Voice to DataAT Command Answer a Autoanswer S0Distinctive Ring *DR Caller ID Messages Modem sends this messageTerminal Interface Commands Data Carrier Detect &CData Set Ready &S Data Terminal Ready &DSerial Port Ring Indicator Pin 22 \R Request to Send / Clear to Send &RDTE Controlled Fallback Rate Pin 23 *FB General CommandsChanging from Data Mode to Command Mode +++ Local Character Echo EFast Disconnect H2, H3 Online Character Echo FHanging Up H, H1 Speaker Control M Speaker Volume LEprom Check Long Space Disconnect Y Asynchronous / Synchronous Mode Selection &MReturn Online O Bis Guard Tones &GMake / Break Dial Pulse Ratio &P Comman OperationAsymmetric Bit Rates *AS Synchronous Transmit Clock Source &XRate Selection Thresholds *TH Modulation *MMMaximum DCE Speed %B Minimum DCE Speed %L Auto Retrain %E Automatic Rate Adaption %RManual Rate Adaption *RR Product Revision Level %VTalk / Data *DA Online Quick Reference $HProduct Serial Number $V Fast Train *FTPrivate Line Operation Disable AT Command Set *NTWire Operation Dial Line Transmit Level *TDnWire Leased Line Operation Wire Dial-up OperationDial Backup Manual Dial Backup *LD Dial Backup *DBReturn to Leased Line from Dial Backup *LB Dial / Leased Line &LActive Profile Configuration CommandsConfiguration Profiles Stored ProfileStoring a Configuration &W Powerup Option Set &YReset to Stored Configuration Z Load Factory Options &FnStoring a Telephone Command Line &Zx=n, *CNx,n, *ND View Configuration Profiles/Received Signal Options &VRetaining / Restoring Options *RO Remote ConfigurationSoft Download Password %P1, $Y Remote Configuration Security Remote Security Code %P=Entering Remote Configuration %T=, &T Enabling/Disabling Remote Configuration *RARemote Configuration DTE Speed *RB Remote Configuration Format *RFRemote Configuration Saving or Discarding Options *RQ Page Chapter Protocols Ccitt V.42 bis Error Control ProtocolReliable Mode Constant Speed Interface Auto-Reliable ModeNormal Mode Data CompressionFlow Control Direct ModeProtocol Commands Serial Port DTE Constant Speed \J Disconnect Buffer Delay Q%DCommand Operation Disconnect buffer delay disabled ConstantCommand Operation Fast detect data sequence disabled Optional Detection Phase \MOperating Mode \N Fast detect data sequence enabledLAPM, MNP, or normal try both protocols Command OperationAuto-Reliable Fallback Character %An Fallback to normal if not successfulEnable CTS/RTS bilateral flow control Serial Port Flow Control \QXON/XOFF Pass Through \X Command Operation Disable data link flow controlEnable data link flow control Data Link Flow Control \GBreak Control \Kn Break optionInactivity Timer \T Maximum Reliable Block Size \A42bis Data Compression %C Transmit Break / Set Break Length \BSet Auto-Reliable Buffer \C Page Test Offline Online Chapter Test Mode OperationTest Categories Terminating a Test in Progress Q&T Grant remote requested digital loopbackTesting the Local Modem Local Analog Loopback &T1Testing the Remote Modem Local Analog Loopback with Self Test &T8Local Digital Loopback &T3 Grant/Deny RDL Request &T4, &T5Remote Digital Loopback &T6 Remote Digital Loopback with Self Test &T7Bilateral digital loop enabled Bilateral Digital Test Enable / Disable *DGCommand Operation Bilateral digital loop disabled Test Pattern %TLAL enabled pin Command Operation Ignore pinRDL enabled pin DTE Controlled Remote Digital Loopback PinChapter Security Autocallback SecurityOperating with Low Security Low Security OperationOperating without Low Security Remote OperationLCD Indication of Security PasswordsLocal Operation Restrictions in Security OperationLow Security Commands High SecuritySecurity Levels Superuser Enabling High Security $EH=pw High Security CommandsDefault Passwords Set Security Levels $Ln=m Setting Passwords $Pn=pw$pwDisabling High Security $D Display/Reset Illegal Access Attempt Counters $M, $Mn, $M Extended Features $WDisplay Extended Feature Status $W? Set User Callback Number $Cn=mSecurity Status $E? Factory Reset $F=pw$pwRemoving a User $Rn Display User Status $S? Local Logon Command $n=pwLocal Logoff Command $$ Verify User Information $In, $IBnRemote Logon Procedure $n=pw $n=pwChapter Fax Operation Fax OperationFax Autoanswer Fax DefaultsModem Initialization Stored Fax Profile Fax Associated OptionsClass 1 Details Class 1 Commands Dial Command DAnswer Command a AT Responses to the ATD CommandOn Hook H Service Class Indication +FCLASS?Service Class Capabilities +FCLASS=? Off Hook H1Fax Transmit and Receive Modes Transmit Silence +FTS=TimeReceive Silence +FRS=Time Value Modulation SpeedFacsimile Transmit +FTM=Mod Facsimile Receive +FRM=ModTest Supported Range of Values +FTx=?, +FRx=? Hdlc Transmit +FTH=ModHdlc Receive +FRH=Mod Binary File Transfer Class 1 Result Code +FCERRORCommand Description Fax Autoanswer +FAA=Chapter Status Registers RegistersChanging S-Register Values Register Operation Sn?, Sn? Changing Register Values Sn=v, Sn=vIndividual Bit Command Sn . # =v ATSn.#=vEscape Character S2 Autoanswer S0Ring Count S1 End-of-Line Character S3Lost Carrier Detect Time S10 Pause Interval for Comma S8Carrier Detect Time S9 Dtmf Tone Duration S11Escape Sequence Pause S12 S13Bit Mapped S14 S15S17 Test Timeout S18System Tests S16 S19Bit Mapped S21 Bit Mapped S22S24 RTS/CTS Delay S26Bit Mapped S23 DTR State Recognition S25Bit Mapped S29 Lookback Timer S28Bit Mapped S27 Bit Mapped S30 S31Bit Mapped S32 DTR / Dial Backup Number to Dial S35Remote Configuration Escape Character S41 S33XON Character from DTE S44 Remote Configuration Guard Time S42S43 Xoff Character from DTE S45Flow Control S54 Leased Line Transmit Level S52Automatic Rate Adaption Threshold S53 Bit Mapped S57 S55Compression Control S56 Bit Mapped S60 Inactivity Timer S58Break Control S59 Maximum Transmit Block Size S63 Disconnect Buffer Delay S62DTE Options S61 Link Speed Status S67 Auto-Reliable Fallback Character S64S65-66 S68DCE Independent Speed S69 33,600 bpsEnable V.42 fast detect Operating Mode S70Operating Mode Status S71 Lapm or MNP or native auto-reliableBit Mapped S72 Password Timeout S73Callback Delay S74 Callback Retry S75Lockout Threshold S77 Callback Retry Delay S76Autocallback Timer S78 Break Length S79Serial Port or DTE Speed S80 S80 register indicates the serial port speedNegotiation Status S82 Enable negotiation statusMinimum DCE Speed S81 S83S89-S90 S85-S87Modulation Type S88 Current Modulation S91S92 S94 Settings S95Asymmetric Settings S96 Bit Mapped S97Chapter Bis Autodialer Select Sync DataAutodialer Command Strings and Parameters Software GuidelinesAccess these formats using Invalid ResponsesDial Parameters Dial ParametersBis Commands and Responses Dial Command CRN nn...nDial Stored Number CRS a Program Number Command PRN ann...nIntermediate Call Progress Response Request List of Stored Numbers RLN Disregard Incoming Call DICLink Number by Address PRL ab Connect Incoming Call CICRedial Last Number CRR n Request List of Delayed Numbers RLD Request List of Linked Numbers RLL RLDModem Options Command PRO xxxyy00 Request List of Version RLVInvms Invalid command message syntax error Examples PRO011 Save Current Settings PRK Restore Factory Settings PRP nRequest List of Stored Options RLO xxx yy Option Definition Settings Default Options11-16 3600 3600 11-17 Settings Default Maintenance Chapter MaintenanceFuse Replacement GeneralMaintenance Calling Technical SupportAppendix a Specifications Modulations Modem Data RatesFax Rates Fax ModulationCarrier Detect Level TestingRTS/CTS Delay Telco ConnectionPage TELSET/LEASED Line Pin Functions Appendix B Phone Jack DescriptionsDial Pin Functions Page Removing the Cover Appendix C Hardware OptionsJumper Option Selection Figure C-1. Cover Removal Figure C-2. Jumper Location for Ground Option Replacing the Cover Ground Option JumperTelephone Interface Appendix D Fault Isolation ProcedureFault Isolation Procedure Standard PhoneModem and Telephone Line Check Part3600 Page Appendix E Command Index and Defaults Command Reg DescriptionResponse displays on Set H command to V.32 †Speaker off when carrier is present Response messagesRestore factory configuration 1 † Negotiation display enabledWait for dial tone, detect busy signal Appropriate connect codes39/61 pulse make / break ratio Dial line †Asynchronous dial / asynchronous data CTS forced onStore current configuration to user option Grant remote commanded digitalView configuration profiles Powerup with user option set #1Disable disconnect buffer delay Bps maxDisable auto-reliable buffer Disable automatic rate adaptionTransmit a break signal Disable slaved DTE/DCE speedLapm with MNP and normal fallback Enables bilateral CTS/RTS flowWhen call is answered Manual dial backup operation Disable protocol result codesSwitches modem to talk mode † Disables bilateral digital loopOriginate Command Reg Description Automode modulationAT command set enabled 15 4800 bps, 18 9600 bpsHigh rate selection threshold 10-2BERFax Commands Caller ID CommandsDistinctive Ring Commands Class 1 Commands Valid in Only Fax ModeCan be one of the following values 0 or High Security Security CommandsDisable security Reinitialize securityDisable user changes password and callback number Remote Configuration Commands Enable remote configurationDefault Reg Function Factory Set Status RegistersReg Function Factory Set 10-27 Current modulation Bis Dialer Commands Synchronous Description CommandResponse Messages Response Message Meaning Factory Option Sets Factory Option Set #1Factory Option Set # Factory Option Set #3 Modem Options DCE rate Factory Option Set #5 Factory Option Set # Synchronous 2-wire Leased Line Normal Originate AT&F7 Synchronous 2-wire Leased Line Forced Answer AT&F8 Factory Option Set #9 Page Appendix F Ascii and Ebcdic Characters Binary Decimal HexadecimalSymbol Key Decimal HexSymbol ¢ cent ACK0 143 144 145 Ascii and Ebcdic Characters Ascii and Ebcdic Characters Appendix G Abbreviations and Acronyms EIAAbbreviations and Acronyms PIW Xmit Steps For Downloading Appendix H Flash UpgradeWhat You Need Troubleshooting Flash UpgradeAppendix I Country-Specific Parameters Default Available Command Command Name Option Options IndiaJapan Malaysia Universal/International Flash Upgrade Service and Support Page What This Warranty Does Not Cover Motorola Limited Hardware WarrantyTwo Year Limited Hardware Warranty General ProvisionsWarranty-2 Index NumeralsIndex-2 Index-3 Index-4 Index-5 Index-6 Index-7 Index-8 Index-9 Index-10 3600 Index-11 Index-12 Index-13