Condition

Suggested solutions

 

 

The paper keeps jamming.

• There is too much paper in the paper tray. Remove excess paper

 

from the tray.

 

• An incorrect type of paper is being used. Use only paper that

 

meets the specifications required by the machine. See “Paper

 

Specifications” on page A.5. If you are printing on special

 

materials, use the manual feeder.

 

• There may be debris inside the machine. Open the front cover and

 

remove the debris.

 

 

Transparencies stick

Use only the transparencies specifically designed for a laser

together in the paper exit.

printer. Remove each transparency as it exits from the machine.

 

 

Envelopes skew or fail to

Ensure that the paper guides are against both sides of the

feed correctly.

envelopes.

 

 

Copying Problems

Condition

Suggested solutions

 

 

 

 

Copies are too light or too dark.

Use the Darkness button to darken or lighten the

 

 

background of the copies.

 

 

 

 

Smears, lines, marks or spots

• If defects are on the original document, press the Darkness

 

appears on copies.

button to lighten the background of your copies.

 

 

• If no defects are on the original document, clean the scan

 

 

unit. See page 5.4.

 

 

 

 

Copy image is skewed.

• Ensure that the original document is positioned correctly in

 

 

the ADF (Automatic Document Feeder).

 

 

• Check that the copy paper is loaded correctly.

 

 

 

 

Blank copies print out.

Ensure that the original document is face down in the ADF.

 

 

 

 

Image rubs off the copy easily.

• Replace the paper in the paper tray with paper from a new

 

 

package.

 

 

• In high humidity areas, do not leave paper in the machine for

 

 

the extended periods of time.

 

 

 

 

Frequent copy paper jams

• Fan the stack of paper, then turn it over in the paper tray.

 

occurs.

Replace the paper in the tray with a fresh supply. Check/

6

 

adjust the paper guides, if necessary.

 

• Ensure that the paper is the proper paper weight. 75g/m2

 

(20 lb) bond paper is recommended.

 

 

• Check for copy paper or pieces of copy paper remaining in

 

 

the machine after a paper jam has been cleared.

 

 

 

 

Fewer copies from the toner

• Your original documents may contain pictures, solids or

 

cartridge than expected prints

heavy lines. For example, they may be forms, newsletters,

 

out.

books or other documents that use more toner.

 

 

• The machine may be turned frequently on and off.

 

 

 

 

TROUBLESHOOTING 6.9

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Muratec F-112 user manual Copying Problems