Clearing LCD Error Messages
Messages appears on the display to indicate the control panel to indicate the machine’s status or errors. Refer to the following table to understand the message’s meaning and correct the problem, if necessary. Messages and their meanings are listed in alphabetical order.
Display | Meaning | Suggested solutions | |
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Cancel | ? | Your machine’s memory is full | To cancel the fax job, press the 1 |
1:Yes | 2:No | during the machine stores the | button to accept “Yes” |
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| document into the memory. | If you want to send the pages were |
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| stored, press the 2 button to accept |
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| “No.” You should send the remaining |
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| pages later when the memory is |
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| available. |
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| |
[Comm. Error] | The machine has a | Ask the sender to try again. | |
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| communication problem. |
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| |
CRU Fuse Error | The machine has a problem | Please contact a service | |
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| with recognizing the new toner | representative. |
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| cartridge. |
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| |
Document Jam | The loaded document has | Clear the document jam. See | |
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| jammed in the ADF (Automatic | page 6.2. |
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| Document Feeder). |
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| |
[Door Open] | The front or rear cover is not | Close the cover until it locks into place. | |
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| securely latched. |
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| |
Group Not | You have tried to select a | Just use a | |
Available | group location number where | number or dial a number manually | |
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| only a single location number | using the number keypad. |
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| can be used, such as when |
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| adding locations for a |
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| broadcasting operation. |
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[Incompatible] | The remote machine does not | Reconfirm the remote machine’s | |
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| have the requested feature, | features. |
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| such as a delayed |
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| transmission. |
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| It also occurs if the remote |
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| machine does not have enough |
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| memory space to complete the |
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| operation you are attempting. |
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[Jam 1] or | The toner cartridge is not | Install the toner cartridge. See | |
[No Cartridge] | installed. | page 1.8. | |
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Line Busy | The remote person did not | Try again after a few minutes. | |
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| answer or the line is already |
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| engaged. |
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[Line Error] | Your machine cannot connect | Try again. If the problem persists, wait | |
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| with the remote machine or | an hour or so for the line to clear and |
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| has lost contact because of a | try again. |
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| problem with the phone line. | Or, turn the ECM on. See page 4.5. |
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6.6TROUBLESHOOTING