NEC xen mail cti SECTION 14

June 2004 NEC Business Solutions Ltd

84 - Chapter 6 Setting Up TeLANophy

Doc. No. 8557 - Release 1.1

June 2004

SECTION 14

USING TELANOPHY

APPLICATIONS WITH

WANS AND THE

INTERNET

TeLANophy clients or workstations can use TCP/IP to run TeLANophy

applications over the Internet or a wide area network (WAN). The following

conditions are required to establish a TCP/IP connection between a remote

workstation and the voice messaging system:

• The workstation is connected to the voice messaging system through a WAN,

dial-up Internet service, or dedicated Internet connection.

• The network administrator has configured the network to allow for remote con-

nections.

• TeLANophy uses TCP port 1024. You need to know the TCP/UDP port to allow

access through a firewall.

After these requirements are met, the workstation can access the voice

messaging system as it would any other Internet service.

To set up a workstation for a WAN or Internet connection

1 From the workstation, connect to the WAN or Internet service provider,

using TCP/IP as the network protocol.

2 After the connection between the workstation and host is established,

open the desired TeLANophy application.

Contents

Main Page Table of Contents Chapter 1 Introduction Chapter 2 Setting Up the System Chapter 3 Remote Access Chapter 4 Backing Up & Restoring the System Chapter 5 Upgrading the Voice Messaging System Chapter 6 Setting Up TeLANophy Appendix A About the System Board Appendix B Starting and Shutting Down the System Appendix C Changing Network Protocols Page Introduction O About this guide Conventions BATTERY DISPOSAL CAUTION Related documentation Page Setting Up the System NEW WITH THIS P SETUP OVERVIEW Setup steps INSTALLING THE VOICE CONNECTING INTEGRATION O PROGRAMMING THE P Page Page Page Page Page Page Page SETTING UP THE VOICE MESSAGING SYSTEM S Page Page Page CHANGING THE KEYPAD MAP Page SIGNING IN AND S Remote Access REMOTE ACCESS Remote access software functions SETTING UP THE Page PREPARING AN SETTING UP A Page TIP: STARTING AND ENDING C Direct connection requirements Modem connection requirements TIP: USING THE OS/2 HOST CHANGING THE Page TRANSFERRING FILES TRACKING REMOTE SECTION 10 USING DIAL BACK SECTION 11 USING KEYBOARD Backing Up & Restoring the System USING THE BACKUP Setup steps for LAN backups and restores Setup steps for backups and restores with no LAN connection INSTALLING THE BRFT R INSTALLING NETWORK Page Page SETTING THE VOICE Windows connection with NetBIOS Automatic Windows log on NetWare connection Page SETTING UP A REMOTE WINDOWS COMPUTER Windows 98 or ME setup Windows NT or 2000 setup Page SCHEDULING SYSTEM TIP: Page Page June 2004 NEC Business Solutions Ltd TRANSFERRING BACKUP FILES TIP: Direct connection requirements Modem connection requirements Page RESTORING SYSTEM Page Page Upgrading the Voice Messaging System U PGRADE Upgrade steps ADDING SYSTEM Steps for adding a language Page INCREASING THE Steps for adding ports Page ADDING FEATURE Steps for adding feature packages Page SETTING UP ACTIONS Upgrading the Voice MessagingSystem Chapter 5 - 69 APPLICATION SCREEN PAGE 4 Page Setting Up T eLANophy TeLANophy setup steps CONFIGURING Setting Up TeLANophy Chapter 6 - 73 June 2004 Doc. No. 8557 - Release 1.1 SPECIFYING STATION NUMBERS FOR V APPLICATION SCREEN PAGE 1 Setup steps WORKSTATION HARDWARE AND SOFTWARE REQUIREMENTS SETTING UP TELANOPHY TCP/IP FOR WINDOWS 98 OR LATER TCP/IP FOR WINDOWS NT 4.0 TCP/IP FOR W SECTION 10 TESTING THE TCP/IP SECTION 11 Installing ViewFax SECTION 12 INSTALLING TELANOPHY FROM A CD SECTION 13 INSTALLING T SECTION 14 USING TELANOPHY WAN I SECTION 15 INSTALLING VIEWMAIL MESSAGING ON W Workstation requirements Installing ViewMail for Microsoft Messaging Page About the System Board ABOUT THE Page Page Page Starting and Shutting Down the System Appendix B STARTING AND Page Changing Network Protocols CHANGING NETWORK Changing network protocols Page Index