Xen IPK Xen Mail CTI Installation Guide
Remote Access Chapter 3 - 27
Doc. No. 8557 - Release 1.1
June 2004
To install remote access software, continued
1 Clear the “NetWare SPK,” “NetBIOS,” and “WinSock” selections.
2 Select “Modem/Serial” and click “OK.”
3 Follow the on-screen instructions until you reach the Viewer Default
Modem Settings window.
4 When prompted, use one of the following field value sets for setting up
the connection.
Direct connection
Modem Name: Direct-Connect
For Q revision Q931 or higher, the direct connect Baud rate is 57,600. For
Q930 or lower, the direct connect Baud rate is 19,200
ComPort: set the support computer’s serial port that the null-modem cable
uses
Modem connection
Modem Name: select the applicable modem; if the modem is not listed,
select “Generic High Speed”
Baud rate: 19200
ComPort: set the support computer’s serial port that the modem uses
5 If setting up a modem connection, type the phone number used to dial
the host.
6 Complete the on-screen registration information and click “Continue” to
complete the installation.